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' Seafood Buffet Restaurant의 메뉴품질과 서비스스케이프가 고객몰입 및 재방문에 미치는 영향' 의 참고문헌
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박사
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호텔서비스 품질이 고객만족도에 미치는 영향권성혜 [1999]
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호텔레스토랑의 서비스스케이프가 호텔종사원 직무만족과 조직몰입에미치는 영향유양호 [2006]
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호텔기업의 관계마케팅 실행요인이 신뢰, 몰입 애호도에 미치는 영향
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호텔기업의 관계마케팅 실행요인이 고객신뢰, 고개몰입 및 고객 애호도에 미치는 영향
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호텔 양식당 서비스의 물리적 환경에 의해 지각된 서비스 품질이 고객만족에 미치는 영향김태구(Kim Tae-Goo) 왕상(Wang Sang) 이형룡(Lee Hyung-Ryong) 호텔양식당 서비스의 물리적 환경에 의해 지각된 서비스품질이 고객만족에 미치는 영향 [2002]
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호텔 레스토랑의 물리적 환경지각이 감정반응, 고객만족, 재구매의도 및추천의도에 미치는 영향
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호텔 레스토랑 결정속성이 고객만족과 충성도에 미치는 영향문주현 [2004]
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해산물 뷔페레스토랑 이용실태조사오순균 [2007]
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한식당의 서비스품질 만족도 분석에 관한 연구박유라 [2001]
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한국 외식산업 개선방안에 관한 연구김장익 [1998]
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패밀리레스토랑의 고객관계마케팅과 경영성과의 관계안태열 [2004]
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패밀리 레스토랑의 서비스품질 평가요인에 관한 연구손일락 [1996]
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패밀리 레스토랑 고객의 영양과 건강메뉴에 대한 태도김태희 [2002]
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특급호텔 식음료 업장 재방문 유발요인에 관한 연구서광열 [2001]
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특 1급 호텔 소유의 외부 레스토랑의 서비스품질 평가김홍길 [2000]
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박사
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특 1급 호텔 레스토랑의 메뉴품질이 재방문에 미치는 영향김생순 [2008]
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최신 외식산업개론홍기훈 [1999]
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박사
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박사지각된 서비스 품질과 고객만족과의 관계에 관한 연구오윤환 [1998]
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주5일 근무제에 따른 호텔 레스토랑 이용형태와 선택속성의 변화에 관한연구최승용 [2004]
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일식메뉴의 구성에 관한 연구송청락 [1995]
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인터넷쇼핑몰 이용자의 고객만족이 신뢰, 몰입, 고객충성 행위에미치는 영향
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우리나라의 조리과학적 연구의 동향이혜수 [1985]
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우리나라 쌀의 품질 연구에 대한 고찰김성곤 [1989]
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외식통계의 현황과 개선방안한국농촌경제연구원 [2005]
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외식업체의 브랜드 개성이 점포 이미지 및 선호도에 미치는 영향에 관한연구이상미 [2001]
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외식업체의 메뉴분서에 적용방안에 관한 연구진양호 [2001]
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외식소비자의 건강메뉴성향이 건강지향소비에 미치는 연구송흥규 [2007]
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외식서비스에서 위계적 서비스품질, 관계질 및 브랜드 충성도의 구조적관계 연구
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박사
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박사
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박사
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온라인 커뮤니티 이용자 몰입에 관한 연구이국용 [2005]
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씨푸드 전문점 인기가 높아진다[2007]
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쑥 첨가량을 달리한 품질특성[2000]
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쌀의 취반 특성과 식미 평가 방법장명순 [1992]
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식품품질간리의 기술적 측면이철호 [1998]
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식품평가 및 품질관리론[1999]
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식품공업 품질관리론[1998]
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식음료 원가관리이정자 [1990]
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박사스키리조트 CRM과 고객충성도에 관한 연구변경원 [2005]
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수업건설기계의 서비스품질이 대한 고객가치와 고객만족이 재구매 의도에 미치는 영향오기섭 [2008]
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수산물은 왜 건강에 좋은가김세권 [2000]
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쇼핑몰의 지각된 가치가 고객만족과 신뢰, 충성도에 미치는 영향 연구
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소비자 행동한의영 [1987]
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소비자 만족 성장과정에 관한 연구김동규 [1995]
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서양요리의 품질이 고객가치 고객만족, 고객충성도에 미치는 영향
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서비스품질과 고객반응연구: 한식당 이용 외래 관광객을 중심으로전인순 [2007]
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박사
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서비스 품질이 고객충성도에 미치는 영향과 매개변수의 역할박경희 [1999]
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박사
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박사
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뷔페식당 판촉에 관한 연구우문호 [1992]
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보이차의 품질성과가 고객가치, 고객만족, 고객충성도에 미치는 영향 연구
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병원고객관리평가가 고객충성도에 미치는 영향이용호 [2007]
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물리적환경이 서비스 품질에 평가에 미치는 영향에 관한 연구-이업종간 비교마케팅 연구김우철 이유재( You Jae Yi ) [1998]
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몰입 이론적 시각에서 본 기업간의 통제메카니즘김상현 [1995]
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모바일 환경에서의 상호작용성 구성요인이 고객관계 구축 및 재구매의도에 미치는 영향에 관한 연구이태민 [2004]
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만족과 재구매의도 관계에 영향을 미치는요인에 관한 탐색적연구 : 서비스 제공자와 소비자 간의 관계의 질의조정 역할
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레스토랑 유형에 따른 서비스스케이프와 고객만족에 관한비교연구박경숙 [2007]
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공변량 구조 분석이순묵 [1990]
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고객만족의 결정변수에 대한 이론적 고찰이유재 [1994]
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고객가치기반 온라인 비즈니스 모델 및 전략: 재사용 의도에 영향을 주는고객가치를 중심으로주재훈 [2004]
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고객-서비스 판매원 관계몰입 향상의 영향요인이성수 [2003]
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건강정보가 활어 수요에 미치는 영향정명생 [2003]
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