박사
스포츠센터의 인적서비스품질과 서비스회복이 고객충성도에 미치는 영향 = An effect of sports center human service quality and service recovery on customer loyalty
김미숙
2015년
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스포츠센터의 인적서비스품질과 서비스회복이 고객충성도에 미치는 영향 = An effect of sports center human service quality and service recovery on customer loyalty' 의 주제별 논문영향력
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| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 573 | 0 |
0.0% |
주제별 논문영향력
' 스포츠센터의 인적서비스품질과 서비스회복이 고객충성도에 미치는 영향 = An effect of sports center human service quality and service recovery on customer loyalty' 의 참고문헌
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휘트니스 클럽 서비스품질과, 서비스가치, 고객만족 및 고객충성도의 관계
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호텔의 인적서비스 품질특성이 서비스 가치, 만족도와 행동의도에 미치는 영향: 호텔특성의 조절효과를 중심으로. 미간행 박사학위논문
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호텔 서비스 회복과 품질이 관계의 질, 만족도와 충성도에 미치는 영향. 미간행 박사학위논문
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호텔 비즈니스센터 인적․물적 서비스품질과 서비스가치가 고객만족에 미치는 영향
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호텔 비즈니스센터 서비스품질과 지각된 서비스 가치가 비즈니스 고객만족도에 미치는 영향. 미간행 박사학위논문
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호텔 대인 서비스 인카운터가 서비스가치와 재구매 의도에 미치는 영향
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항공서비스 회복공정성이 회복만족과 고객충성도에 미치는 영향 연구. 미간행 박사학위논문
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항공서비스 품질차원이 가치, 만족, 행동의도에 미치는 영향
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항공사의 기내인적서비스품질과 고객만족에 관한 연구
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항공사 판촉이벤트의 서비스품질과 고객가치 및 행동의도와의 영향 관계
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항공사 상용고객우대제도와 서비스품질이 고객만족과 애호도에 미치는 영향. 미간행 박사학위논문
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한국행정연구원 보고서 규제개혁 만족도 조사 설계 연구한국규제학회 [2008]
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패밀리레스토랑 이용고객의 서비스회복 공정성 지각이 고객만족과 신뢰와 재이용에 미치는 영향에 관한 연구. 이용고객의 라이프스타일 중심으로
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패밀리 레스토랑 이벤트에 대한 고객가치,고객만족,관계지속의도간의 영향연구
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특급호텔 고객의 지각된 서비스가치, 관계혜택, 관계요인과 행동의도의 관계분석
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태권도장의 서비스 공정성과 고객만족, 고객충성도, 구매행동의 인과관계. 미간행 박사한위논문
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카지노리조트호텔 고객이 지각된 서비스 공정성, 만족, 신뢰 및 충성도 간의 관계 연구
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축제 서비스품질이 축제 이미지와 지각된 가치, 행동의도에 미치는 영향 연구. 미간행 박사학위논문
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철도 서비스품질과 편의성이 고객가치, 고객만족과 행동의도에 미치는 영향 연구. 미간행 박사학위논문
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참여스포츠의 서비스품질과 고객애호도의 관계.미간행 박사학위논문
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전시서비스 속성이 고객만족 및 행동의도에 미치는 영향
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자원기반이론을 통한 요가센터의 고객만족과 고객충성도 결정요인. 미간행 박사학위논문
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일본에 사회체육에 관한 연구
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의료서비스 질이 환자만족도, 서비스가치, 재이용의사에 미치는 영향에 대한 구조 분석. 미간행 박사학위논문
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의료기관의 서비스케이프와 인적서비스품질이 의료소비자의 행동의도에 미치는 영향에 관한 연구. 미간행 박사학위논문
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의료관광상품의 고개가치가 고객만족 및 고객충성도에 미치는 영향. 미간행 박사학위논문
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외식업체의 고객보상프로그램이 충성도에 미치는 영향에 관한 연구. 미간행 박사학위논문
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외식서비스의 지각된 품질이 고객의 가치 및 행동의도에 미치는 영향연구. 미간행 박사학위논문
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여행업의 품질평가에 관한 연구. 미간행 박사학위논문
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아파트 거주자들이 지각한 주거가치가 지각가격에 미치는 영향. 미간행 박사학위논문
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스포츠센터의 서비스품질이 고객만족에 미치는 영향 및 고객만족의 매개역할과 관여도와 즐거움의 조절역할
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스포츠센터 참여자의 고객애호도 형성과정.미간행 박사학위논문
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스포츠센터 소비자의 서비스 품질기각과 서비스가치, 고객만족 및 재 이용의사의 관계
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스포츠센터 서비스공정성과 고객만족, 관계마케팅, 구매행동의 인과관계. 미간행 박사학위논문
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스쿼시장 서비스접점에서 접촉유형만족이 재소비 의도에 미치는 영향
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서비스학개론
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서비스관계에 따라 서비스품질, 서비스가치, 감정반응 및 명성이 고객만족과 재이용의도에 미치는 영향에 관한 연구. 미간행 박사학위논문
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서비스경영론
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서비스경영
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서비스 회복과정의 지각된 공정성이 점포애호도에 미치는 영향에 관한 연구. 미간행 박사학위논문
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상업스포츠시설의 서비스회복 공정성 지각과 감정, 고객만족 및 충성도에 관한 연구. 미간행 박사학위논문
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상업스포츠센터 관계마케팅 인과모형 분석. 미간행 박사학위논문
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상업 스포츠센터 소비성향에 따른 이용유도요인과 손실비용에 관한 연구. 미간행 박사학위논문
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상업 스포츠센터 서비스품질에 따른 관여도 및 소비자행동에 미치는 영향. 미간행 박사학위논문
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미용서비스 품질 가치 회복노력이 고객만족에 미치는 영향에 관한 연구. 미간행 박사학위논문
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레스토랑 직원에 대한 고객지향성 평가가 관계혜택, 고객만족, 충성도에 미치는 영향. 미간행 박사학위논문
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대형마트의 서비스 품질이 고객만족과 자발적 행동의도에 미치는 영향. 미간행 박사학위논문
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국제 컨벤션참가자의 서비스 품질 지각, 서비스 가치 및 만족이 행동의도에 미치는 영향
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관광호텔 서비스 지향성이 고객 애호도에 미치는 영향에 관한 실증적 연구. 미간행 박사학위논문
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과학기술의 사회학: 과학기술과 현대사회에 대한 성찰
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공변량 구조분석
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공공체육시설 이용자의 참여동기와 여가만족도 고객충성도, 지역애착도의 관계. 미간행 박사학위논문
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골프연습장이 제공하는 서비스품질과 이용자의 관계품질, 충성도와의 관계
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골프연습장 유형별 이용자들의 서비스품질, 시장세분화, 고객만족 충성도의 관계. 미간행 박사학위논문
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골프연습장 서비스품질, 서비스가치, 이용자 만족도, 행동의도의 인과관계 분석
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골프리조트서비스품질이 회원권 가치와 고객만족 및 고객충성도에 미치는 영향. 미간행 박사학위논문
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고객만족의 정의 및 측정에 관한 연구
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AMOS 19.0 구조방정식모델링: 원리와 실제(제1판)