SAM 학술관계분석서비스

논문영향력 요약
주제	공동주거 관리
103	0	0.0%

논문영향력
주제	주제별 논문수	주제별 피인용횟수	주제별 논문영향력
주제분류(KDC/DDC)	공동주거 관리	103	0	0.0%
계		103	0	0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수	0

환경 친화적인 호텔 객실 속성에 관한 연구

문승일 조민호 [2008]

호텔패키지 상품의 체험(Experience)요소와 즐거움,만족도,행동의도 간의 관계에 관한 연구

김지희 김화진 한진수 호텔 패키지상품의 체험(Experience)요소와 즐거움 만족도 [2010]

호텔이용의 경험이 고객만족, 소비자-브랜드 관계에 미치는 영향에 관한 연구

김기수 윤성준 호텔이용의 경험이 고객만족 소비자-브랜드 관계에 미치는 영향에 관한 연구 [2008]

호텔웨딩·컨벤션 물리적서비스환경이 고객의 감정반응을 통한 행동의도에 관한 연구

이준재 호텔 웨딩ㆍ컨벤션 물리적서비스환경이 고객의 감정반응을 통한 행동의도에 관한 연구 [2009]

호텔서비스 만족이 관광만족에 미치는 영향

박영기 [2009]

호텔산업에서의 브랜드 증거가 브랜드 가치 고객만족 및 브랜드 판단에 미치는 영향

하동현 [2009]

호텔레스토랑의 서비스 스케이프, 감정적 반응 그리고 행동의도와의 관계

박명주(Park, Myoung Ju) 이정실(Lee, Joung-Sil) 호텔 레스토랑의 서비스 스케이프 감정적 반응 그리고 행동 의도와의 관계 [2005]

호텔기업의 내부마케팅활동과 성과의 구조적 관계연구

한진수 [1998]

호텔경영학

최정길 [2005]

호텔 이미지 요인이 고객만족,재방문의도,추천의도에 미치는 영향에 관한 연구

이은지 이준혁 호텔 이미지 요인이 고객만족 재방문의도 [2007]

호텔 서비스의 물리적 환경, 고객 가치, 행동 의도의 구조적 관계에 관한 연구

한진수 현경석 호텔 서비스의 물리적 환경 고객 가치 [2009]

호텔 비즈니스 센터 인적ㆍ물적 서비스품질과 지각된 서비스가치가 비즈니스 고객만족도에 미치는 영향

공효순 박영기 윤지환 호텔 비즈니스센터 인적?물적 서비스품질과 지각된 서비스가치가 비즈니스 고객 만족도에 미치는 영향 [2006]

호텔 뷔페 레스토랑의 서비스 품질과 고객의 감정반응 추천의도 및 이탈의도에 관한 연구

안용근 [2011]

호텔 레스토랑 결정속성이 고객만족과 충성도에 미치는 영향

문주현 [2004]

항공사이벤트의 서비스품질, 지각된 가치, 관계유지의도와의 영향관계

최은주 항공사이벤트의 서비스품질 지각된 가치 [2009]

축제 평가속성이 정서경험, 만족 및 긍정적 태도에 미치는 영향 -순천만 갈대축제를 중심으로-

진영재 최훈 [2009]

지역 특1급 호텔의 다차원적 서비스편의성과 지각된가치,고객만족,행동의도와의 관계에 대한 연구

변정우?서현숙 지역 특1급 호텔의 다차원적 서비스편의성과 지각된 가치 고객만족 [2010]

정서적 반응이 광고효과에 미치는 영향: 제품소비경험과 관여도의 조정적 역할

이학식 [1991]

전략적 대안으로서 경험 커뮤니케이션 모델의 유용성에 관한 연구: 총체적 경험유형과Ex-Pros 의 분석을 토대로

김유경 [2003]

인터넷 쇼핑몰, 특징과 감정적 반응과의 관계에 관한 연구

김상희 서문식 『마케팅연구』 [2002]

의료서비스에서 물리적환경, 공정성, 지각된 대기시간이 재이용의도에 미치는 영향

김수배 윤성욱 의료서비스에서 물리적 환경 공정성 [2003]

음식 소비 관련 서비스 질, 지각된 가치, 만족, 향후 행동 의도 간 관계에 관한 연구

안범용 이봉구 정우철 음식 소비 관련 서비스 질 지각된 가치 [2006]

외식업의 서비스 실패에 대한 외복 고객의 감정반응 및 구매의도에 미치는 영향

김영화 이형룡 [2005]

외식서비스접점에서의 고객경험관리(CEM)와 지각된 감정 및 브랜드태도 구매의도의 관계에 관한 연구

박대환 (토론자) 박희용(Hee-Young Park) 오창호(Chang-Ho Oh) 이승환(Seung-Hwan Lee) [2010]

여행사의 서비스 보증이 서비스품질과 서비스가치 및 고객충성도에 미치는 영향에 관한 연구

신동식(Shin Dong-Shik) 『관광연구』 [2008]

스키활동에서 위험지각과 감정적 반응이 만족에 미치는 영향

고동완 『관광연구저널』 [2003]

슈미트 구글회장 "2020년 전세계가 인터넷 사용할 것

매일경제 슈미트 구글회장 2020년 전세계가 인터넷 사용할 것 [2013]

쇼핑행위의 경험적 측면 : 쇼핑시 느끼는 기분이나 감정이매장태도와 구매의사에 미치는 영향에 관한 연구

유창조 쇼핑행위의 경험적 측면: 쇼핑시 느끼는 기분이나 감정이 매장태도와 구매의사에 미치는 영향에 관한 연구 [1996]

소비자 감정의 유형(Valence)이 구매의사결정에 미치는 영향에 관한 연구 -감정의 환기수준과 지식수준의 조절효과를 중심으로-

김동태 김문섭 김재일 소비자 감정의 유형(Valence)이 구매의사결정에 미치는 영향에 관한 연구: 감정의 환기수준과 지식수준의 조절효과를 중심으로 [2006]

성별에 따른 인터넷 쇼핑상황에서 감정적 반응이 쇼핑행동에 미치는 영향

김상희 서문식 [2002]

서비스접점에서 고객 평가요인이 감정적 반응과 행동의도에 미치는 영향

이정실(Lee, Joung-Sil) [2007]

서비스접점에 관한 연구: 동향 및 과제

박용수 박종무 이희욱 [1997]

서비스접점 속성이 호텔이미지 및 브랜드 애호도에 미치는 영향

공효순 김홍일 윤지환 서비스접점 속성이 호텔 이미지 및 브랜드 애호도에 미치는 영향 [2007]

서비스스케이프에서의 부정적 감정이 고객의 회피행동에 미치는 영향

박현희 전중옥 한희영 [2008]

서비스 충성도의 결정 요인에 관한 연구

이문규 『마케팅연구』 [1999]

서비스 애호도와 의사애호도가 재구매의도에 미치는 영향에 관한 연구

안정기 이유재 『소비자학연구』 [2001]

서비스 실패/회복 후 고객만족에 관한 연구

신현호 한상일 [2003]

서비스 마케팅 4판

배일현 전인수 서비스마케팅 (4판) [2006]

부정적 소비감정의 선행요인과 결과변수에 대한 요인 : 후회감, 실망감을 중심으로

이유재 차문경 부정적 소비감정의 선행요인과 결과변수에 대한 요인: 후회감 실망감을 중심으로 [2005]

관계마케팅 요인과 관계의 질 및 점포 애호도의 인과관계

김종범 김종호 『산업경제연구』 [2001]

고급 레스토랑의 물리적환경이 고객감정반응 및 행동의도에 미치는 영향

김태희 손은영 장여진 고급 레스토랑의 물리적 환경이 고객감정반응 및 행동의도에 미치는 영향 [2008]

고객접점서비스가 서비스품질인식 접점만족, 관계의 질과 관계행동요인에미치는 영향 연구

강창동 안성식 최승윤 고객접점서비스가 서비스품질인식 접점만족 [2012]

고객의 경험을 관리하라

이세나 [2009]

박사

고객불평처리 프로세스의 효과성 분석 : 인과효과와 조절효과를 중심으로

백종득 [2004]

고객경험관리(CEM) 기법을 이용한 한식당 세계진출 방안에 관한연구

[2010]

고객 접점서비스 유형별 서비스품질이 만족도에 미치는 영향: 서울지역 특1급 호텔 식음료업장을 대상으로

정용해 [2010]

고객 경험관리를 위한 CEI 조사 방법론의 개발 및 적용

한국능률협회컨설팅 [2009]

박사

계획행동이론의 확장을 통한 모험적 여가활동 추구 관광객의 행동지속성에 관한 연구 : 플로우(Flow), 애착도, 과거행동의 역할 탐색을 중심으로

윤설민 계획행동이론의 확장을 통한 모험적 여가활동 추구 관광객의 행동지속성에 관한 연구: 플로우(Flow) 애착도 [2010]

http://www.snscon.com:와이즈리서치 홈페이지

http://www.snscon.com: 와이즈리서치 홈페이지

[베스트애널리스트의 4분기전망]

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동일주제 총논문수	논문피인용 총횟수	주제별 논문영향력의 평균
주제	공동주거 관리
103	0	0.0%