박사
호텔기업 객실서비스회복에 대한 공정성지각과 고객시민행동간의 영향 관계 연구 = Investigation the role of service-recovery efforts in the formation of hotel guests citizenship behaviors
김영태
2013년
'
호텔기업 객실서비스회복에 대한 공정성지각과 고객시민행동간의 영향 관계 연구 = Investigation the role of service-recovery efforts in the formation of hotel guests citizenship behaviors' 의 주제별 논문영향력
| 주제 |
|
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|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 3,584 | 0 |
0.0% |
주제별 논문영향력
' 호텔기업 객실서비스회복에 대한 공정성지각과 고객시민행동간의 영향 관계 연구 = Investigation the role of service-recovery efforts in the formation of hotel guests citizenship behaviors' 의 참고문헌
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