박사
저축은행 서비스 품질이 서비스 성과에 미치는 영향에 관한 연구 : 은행명성과 금리민감도의 조절효과를 중심으로 = (A) study on the effects of service quality of mutual savings bank on service performance:focusing on moderating effects of bank reputation and interest sensitivity
이형목
2012년
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저축은행 서비스 품질이 서비스 성과에 미치는 영향에 관한 연구 : 은행명성과 금리민감도의 조절효과를 중심으로 = (A) study on the effects of service quality of mutual savings bank on service performance:focusing on moderating effects of bank reputation and interest sensitivity' 의 주제별 논문영향력
| 주제 |
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|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 146 | 0 |
0.0% |
주제별 논문영향력
' 저축은행 서비스 품질이 서비스 성과에 미치는 영향에 관한 연구 : 은행명성과 금리민감도의 조절효과를 중심으로 = (A) study on the effects of service quality of mutual savings bank on service performance:focusing on moderating effects of bank reputation and interest sensitivity' 의 참고문헌
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지역금융기관으로서의 상호신용금고 발전방향이천우 [1996]
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지각된 윤리적 판매행동이 고객만족,고객신뢰,고객충성도에 미치는영향에 관한 연구
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2001년도 KIF 은행경영 브리프 : 금리민감도 제고방안 : 서비스수수료 가격전략의 전환이재현 [2002]