박사
감정노동자의 경쟁력 향상 방안 : 고객센터 상담사 사례 분석 = Emotional Care Management for Emotional Labour : Korean Call Centre Cases
김성아
2011년
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감정노동자의 경쟁력 향상 방안 : 고객센터 상담사 사례 분석 = Emotional Care Management for Emotional Labour : Korean Call Centre Cases' 의 주제별 논문영향력
| 주제 |
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|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 2,974 | 0 |
0.0% |
주제별 논문영향력
' 감정노동자의 경쟁력 향상 방안 : 고객센터 상담사 사례 분석 = Emotional Care Management for Emotional Labour : Korean Call Centre Cases' 의 참고문헌
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항공서비스에서 정서노동, 직무소진, 그리고 고객지향성 간의 관계항공 서비스에서 정서 노동 [2008]
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