논문상세정보
'
특급호텔기업의 서비스편의성이 긍정적 감정과 고객만족에미치는 영향: 동반자유형의 조절효과를 중심으로' 의 주제별 논문영향력
| 주제 |
|
|
|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 1,181 | 0 |
0.0% |
주제별 논문영향력
' 특급호텔기업의 서비스편의성이 긍정적 감정과 고객만족에미치는 영향: 동반자유형의 조절효과를 중심으로' 의 참고문헌
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박사
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인간관계의 심리학권석만 [2004]
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관광자의 거주지 특성에 따른 관광행태 연구송영철 [2002]
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“다차원적 서비스편의 지향성과 서비스편의성 지각된 가치 고객만족 행동의도 간의 구조적 관계분석,”서현숙 [2010]
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Visitor experiences at heritage sites : A phenomenological approachMasberg, B. A. [1996]
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Understanding service convenienceBerry, L. L. [2002]
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Toward a measure of service convenience : multiple-item scale development and empirical testClowell, S. R. [2008]
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The relationships between service quality, customer satisfaction and buying intentions in the private hospital industryBoshoff, C. [2004]
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The impact of"e-atmospherics"on physical storesPoncin, I. [2014]
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The impact of social networks on behavioral change : a conceptual frameworkAttia, A. M. [2012]
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The Theory of Planned BehaviorAjzen [1991]
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The Impact of Customer Experiences on Customer Positive Emotion, Customer Delight and Revisit Intention of Hotel CustomersBai Linzheng [2015]
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Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing contextBlackwell [2001]
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SERVCON : Development and Validation of a Multidimensional Service Convenience ScaleSeiders, K. [2007]
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Perceived value of the purchase of a tourism productScholderer & Grunert [2005]
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Measuring loneliness in different relationshipsSchmidt, N. [1983]
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Marketing managementKotler, P. [2002]
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Influence of environmental stimuli on hotel customer emotional loyalty response : Testing the moderating effect of the big five personality factorsKaura [2013]
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In-store music &aroma influences on shopper behavior & satisfactionMorrison, M. [2011]
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Do Satisfied Customers Buy More Examining Moderating Influences in a Retailing ContextSeiders, Kathleen. [2005]
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Delight by Design: The Role of Hedonic Versus Utilitarian BenefitsChitturi, Ravindra [2008]
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Customer Repurchase Intention: A General Structural Equation ModelHellier, P. K. [2003]
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Creating a model of customer equity for chain restaurant brand formationHomburg [2005]
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Conceptualizing and measuring experience quality : the customer's perspectiveChang, T. Y. [2010]
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Comforts of group toursSchuchat, M. G. [1983]
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Attention, retailers! How convenient is your convenience strategy?Seiders, K. [2000]