한국인의 사과 지형: 지난 10년간 사과문의 조직 및 유형 별 분석

논문상세정보

' 한국인의 사과 지형: 지난 10년간 사과문의 조직 및 유형 별 분석' 의 참고문헌

  • 한국 공중의 도의적․실제적 위기 책임성 지각과 사과 수용에 영향을 미치는 요인들은 무엇인가?: 부정적 미디어에의 노출, 반 기업정서, 기업 태도를 중심으로
    윤영민 한국언론학보 55 5 158-184 [2011]
  • 조직 위기상황에서의 사과광고 메시지 전략과 용서 : 개인정보유출 사건을 중심으로
    문비치 한국언론학보 53 6 354-378 [2009]
  • 정치인의 이미지 회복 커뮤니케이션 분석: 김영삼 대통령의 IMF 사태 관련 언변 중심
    김영욱 광고학연구 15 5 397-421 [2004]
  • 위험, 위기 그리고 커뮤니케이션
    김영욱 - [2008]
  • 위기 관리의 이해
    김영욱 - [2002]
  • 언론보도에 반영된 조직의 위기관리 전략 분석: GS칼텍스 개인정보 유출 사건을 중심으로
    김지윤 언론과학연구 9 3 37-69 [2009]
  • 언론 프레이밍과 이미지회복전략이 공중의 위기 인식에 미치는 영향
    박은혜 한국언론정보학보 38 2 73-118 [2007]
  • 사과 포함 여부가 책임귀인과 위기 커뮤니케이션 전략 수용에 미치는 영향 : 방어적 사과 전략의 효용성 탐구
    윤영민 한국언론학보 52 5 207-226 [2008]
  • 반 대기업 정서, 위기 책임성, 그리고 사과 수용 간 관련성 : 삼성 그룹 비자금 관련 위기와 농심 새우깡 이물질 위기를 중심으로
    윤영민 한국언론학보 53 1 288-304 [2009]
  • 기업위기에서 기업 이미지가 사과의 수용, 책임 귀인, 반복성 판단에 미치는 영향: 삼성, 현대 자동차 CEO 위기를 중심으로
    이상경 홍보학연구 10 2 198-232 [2006]
  • 기업 위기 상황에서의 환심 사기 전략의 효과
    이현우 홍보학연구 14 1 5-32 [2010]
  • 공격과 방어의 수사학 : 황우석 사건 위기 커뮤니케이션 분석
    김영욱 한국언론학보 50 4 5-32 [2006]
  • 『PR커뮤니케이션: 체계, 수사, 비판이론의 통합』
    김영욱 - [2003]
  • USS Greenville collides with Japan’s Ehime Maru : Cultural issues in image repair discourse
    Drumheller, K. Public Relations Review 30 177-185 [2004]
  • They spoke in defense of themselves : On the generic criticism of apologia
    Ware B. L. Quarterly Journal of speech 59 273-283 [1973]
  • The philosophy of literary form
    Burke, K. - [1973]
  • The image repair strategies of Terrell Owens
    Brazeal, L. M. Public Relations Review 34 145-150 [2008]
  • The Management of failure events : Some contextual determinants of accounting behavior
    McLaughin, M. L. Human Communication Research 9 208-224 [1983]
  • The Impact of Cultural Variables and Third-Party Mediation on Conflict Resolution
    김영욱 커뮤니케이션학 연구 19 4 5-28 [2011]
  • Telling a story: A narrative approach to communication during crisis, In Responding to a crisis: A rhetorical approach to crisis communication
    Heath, R. L. 95-115 [2004]
  • Strategic risk communication : Adding value to society
    Palenchar, M. J. Public Relations Review 33 120-129 [2006]
  • Sears’ repair of its auto service image : Image restoration discourse in the corporate sector
    Benoit, W. L. Communication Studies 46 1〜2 89-105 [1995]
  • Restoring a reputation : The Duke University lacrosse scandal
    Fortunato, J. A. Public Relations Review 34 116-123 [2008]
  • Religious Celebrity : An analysis of image repair discourse
    Legg, K. L. Journal of Public Relations Research 21 240-250 [2009]
  • Reasoned action in crisis communication: An attribution theory-based approach to crisis management, In Responding to a crisis: A rhetorical approach to crisis communication
    Coombs, W. T. 95-115 [2004]
  • Queen Elizabeth’s image repair discourse: Insensitive Royal or compassionate Queen?
    Benoit, W. L. Public Relations Review 25 145-156 [1999]
  • Public Relations Inquiry as Rhetorical Criticism
    Elwood, W. N. - [1995]
  • President Bush’s major post-Katrina speeches : Enhancing image repair discourse theory applies to the public sector
    Liu, B. K. Public Relations Review 33 40-48 [2007]
  • President Bush’s Image repair discourse on Hurricane Katrina
    Benoit, W. L. Public Relations Review 35 40-46 [2009]
  • Post-crisis communication and renewal : Expanding the parameters of post-crisis discourse
    Ulmer, R. R. Public Relations Review 33 130-134 [2007]
  • On going crisis communication: Planning, managing, and responding
    Coombs, W. T. - [1999]
  • Managing crisis before they happen: What every executive and manager needs to know about crisis management
    Mitroff, I. - [2001]
  • Managing a nation’s image during crisis : A study of the Chinese government’s image repair efforts in the"Made in China"controversy
    Pejuan, C. Public Relations Review 35 213-218 [2009]
  • Image restoration discourse and crisis communication
    Benoit, W. L. Public Relations Review 23 177-186 [1995]
  • Image repair tactics and information subsidies during fraud crises
    Caldiero, C. T. Journal of Public Relations Research 21 218-228 [2009]
  • Image repair in President Bush’s April 2004 news conference
    Benoit, W. L Public Relations Review 32 137-143 [2004]
  • Image repair discourse and crisis communication
    Benoit, W. L. Public Relations Review 23 177-187 [1997]
  • How to manage a crisis before-or whenever-it hits
    Gonzalez-Herrero, A. Public Relations Quarterly 40 1 25-29 [1995]
  • How do the news media frame cries? A Content analysis of crisis news coverage
    An, S-K. Public Relations Review 35 107-112 [2009]
  • Gary Condit’s image repair strategies : Determined denial and differentiation
    Len-Rios, M. Public Relations Review 30 95-106 [2004]
  • Former Minister Zhang’s discourse on SARS: Government’s image restoration or destruction?
    Zhang, E. Public Relations Review 35 240-246 [2009]
  • Exigencies, explanations, and executions: Toward a dynamic theory of the crisis communication genre, In Responding to a crisis: A rhetorical approach to crisis communication
    Huxman, S. S. 281-297 [2004]
  • Embracing left and right : Image repair and crisis communication in Polarized ideological Milieu
    Svensson, P. Management Communication Quarterly 14 590-615 [2009]
  • Deep and surface threats: conceptual and practical implications for “crisis’ vs. “problem”
    Coombs, W. T. Public Relations Review 28 339-345 [2002]
  • Crisis: Dealing with the unexpected, In Experts in action: Inside public relations
    Linke, C. G. 166-178 [1989]
  • Crisis management: A communicative approach, In Public relations theoryⅡ
    Coombs, W. T. 171-197 [2006]
  • Crisis management by apology: Corporate response to allegations of wrongdoing
    Hearit, K. M. - [2006]
  • Crisis Management: Planning for the Inevitable
    Fink. S. - [1986]
  • Compassion with out blame : Testing the accident decision flow chart with the crash of Valujet Flight 592
    Englehardt, K. J. Journal of Public Relations Research 16 127-156 [2004]
  • Communicating through Crisis: A Strategy for Organizational Survival
    Sturges, D. L. Management Communication Quarterly 7 3 297-316 [1994]
  • Choosing the right words: The development of guidelines for the selections of the “appropriate” crisis response strategies
    Coombs, W. T. Management Communication Quarterly 8 447-476 [1995]
  • Attribution Theory as a guide for post-crisis communication research
    Coombs, W. T. Public Relations Review 33 135-139 [2007]
  • Another visit to the theory of image restoration strategies
    Benoit, W. L. Communication Quarterly 48 40-44 [2000]
  • Another Burkean frame : Rhetorical criticism and the call of the other
    Murray, J. Communication Studies 54 2 169-187 [2003]
  • An investigation into the role of image repair theory in strategic conflict management
    Holtzhausen, D. R. Journal of Public Relations Research 21 165-186 [2009]
  • Accounts, excuses, and apologies : A Theory of image restoration strategies
    Benoit, W. L. - [1995]
  • Accounts
    Scott, M. H. American Sociological Review 33 42-62 [1968]
  • AT&T: “Apologies are not enough”
    Benoit, W. L. Communication Quarterly 42 75-88 [1994]
  • A rhetoric of motives
    Burke, K. - [1969]