온라인 쇼핑 상황에서 고객충성도의 결정요인

' 온라인 쇼핑 상황에서 고객충성도의 결정요인' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • customer loyalty
  • enjoyment
  • internet shopping
  • mobile shopping
  • service quality
  • usefulness
  • 고객 충성도
  • 모바일 쇼핑
  • 서비스 품질
  • 유용성
  • 인터넷 쇼핑
  • 즐거움
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
3,986 0

0.0%

' 온라인 쇼핑 상황에서 고객충성도의 결정요인' 의 참고문헌

  • 중국 소비자의 모바일쇼핑 서비스 수용요인에 관한 연구
    박철 유재현 인터넷전자상거래연구 9 (2) : 81 ~ 106 [2009]
  • 인터넷 쇼핑몰에서 신뢰와 친밀감이 고객 충성도에 미치는 영향에 관한 연구
    고일상 최수정 Asia Pacific Journal of Information Systems 15 (3) : 187 ~ 208 [2004]
  • 소셜 네트워크 서비스(SNS)의 지속이용의도에 관한 연구: IS 지속이용모델과 고객 가치-만족-충성도 모델의 통합적 접근
    최수정 Asia Pacific Journal of Information Systems 23 (4) : 1 ~ 28 [2013]
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    H. W. Kim Decision Support Systems 43 (1) : 1 ~ 16 [2007]
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    V. Venkatesh MIS Quarterly 36 (1) : 157 ~ 178 [2012]
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    Y. Kuo Total Quality Management and Business Excellence 14 (4) : 461 ~ 473 [2003]
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    A. Parasuraman Journal of Marketing 49 (4) : 41 ~ 50 [1985]
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    R. L. Oliver Journal of Marketing Research 17 : 460 ~ 469 [1980]