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Effects of Perceived Psychological Contract on Commitment and Citizenship Behavior for Service Marketing Agents
Young-Sam Oh
Hoe-Chang Yang
2014년
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도
공유도
영향력
논문상세정보
저자
Young-Sam Oh
Hoe-Chang Yang
주제어
organizational citizenship behavior
organizational commitment
PerceivedPsychologicalContract
self-efficacy
self-esteem
참고문헌( 59)
유사주제 논문( 14,505)
경영관리 9,595건
self-esteem 1,817건
self-efficacy 1,654건
organizational commitment 1,065건
organizational citizenship behavior 374건
인용/피인용
Effects of Perceived Psychological Contract on C ...
' Effects of Perceived Psychological Contract on Commitment and Citizenship Behavior for Service Marketing Agents' 의 주제별 논문영향력
논문영향력 요약
주제
경영관리
organizational citizenship behavior
organizational commitment
perceivedpsychologicalcontract
self-efficacy
self-esteem
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
14,150
0
0.0%
자세히
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제분류(KDC/DDC)
경영관리
9,596
0
0.0%
주제어
organizational citizenship be ...
375
0
0.0%
organizational commitment
1,066
0
0.0%
perceivedpsychologicalcontrac ...
1
0
0.0%
self-efficacy
1,655
0
0.0%
self-esteem
1,818
0
0.0%
계
14,511
0
0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수
0
닫기
' Effects of Perceived Psychological Contract on Commitment and Citizenship Behavior for Service Marketing Agents'
의 참고문헌
호텔 서비스 접점 직원의 직무만족 및 고객지향성의 선행요인 -조직후원인식과 개인-조직 적합성 지각의 비교를 중심으로-
최형민
관광학연구 37 (3) : 11 ~ 34
[2013]
콜센터 서비스 품질차원, 상담사 신뢰, 기업 신뢰, 기업 브랜드 애착의 관계와 콜센터 서비스 유형의 조절효과
한승엽
마케팅연구 28 (3) : 127 ~ 150
[2013]
콜센터 서비스 텔레마케터의 고객지향적 성격, 자기효능감, 노력이 직무만족과 이직의도에 미치는 영향과 리더십의 조절효과에 관한 연구
김경은
정기주
조성도
서비스경영학회지 9 (2) : 255 ~ 287
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콜센터 상담사의 감정적, 계산적 몰입의 선행 요인과 서비스품질, 이직의도에 미치는 영향 -사회 교환이론과 내부마케팅 관점-
박현철
마케팅관리연구 17 (4) : 23 ~ 54
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전통시장 상인들의 저탄소 녹색성장에 대한 인식과 조직몰입의 관계에 대한 연구
양회창
유통과학연구 9 (3) : 37 ~ 46
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인바운드 고객센터에서 서비스품질의 제고를 위한 상담사 직무만족 관리
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고객센터에서 상담사의 직무탈진감이 고객지향성, 직무만족 및 이직의도에 미치는 영향
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' Effects of Perceived Psychological Contract on Commitment and Citizenship Behavior for Service Marketing Agents'
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