박사
챗봇서비스의 인지된 서비스품질과 기술수용기대가 행동의도에 미치는 영향 : 전환가치와 혁신저항을 중심으로 = Effects of Perceived Service Quality and Technology Acceptance Expectation of Chatbot Service on Behavioral Intention:Focusing on Switching Value and Innovation Resistance
황윤환
2020년
'
챗봇서비스의 인지된 서비스품질과 기술수용기대가 행동의도에 미치는 영향 : 전환가치와 혁신저항을 중심으로 = Effects of Perceived Service Quality and Technology Acceptance Expectation of Chatbot Service on Behavioral Intention:Focusing on Switching Value and Innovation Resistance' 의 주제별 논문영향력
| 주제 |
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|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 1,208 | 0 |
0.0% |
주제별 논문영향력
' 챗봇서비스의 인지된 서비스품질과 기술수용기대가 행동의도에 미치는 영향 : 전환가치와 혁신저항을 중심으로 = Effects of Perceived Service Quality and Technology Acceptance Expectation of Chatbot Service on Behavioral Intention:Focusing on Switching Value and Innovation Resistance' 의 참고문헌
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호텔종업원의 진정성이 고객의 행동의도에 미치는 영향
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호텔고객의 소셜커머스 특성 인식에 따른 브랜드 이미지와 고객충성도의 차이분석
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현용기록의 활용성 증진을 위한 지능형 기록관리시스템 구축: 한 국중부발전 사례중심으로
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한국어 공공언어를 위한 챗봇 설계 방안
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핀테크 결제시스템 특성이 신뢰 및 혁신저항에 미치는 영향
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프로구단의 스포츠-ICT 융합 기술에 대한 소비자 혁신저항에 관 한 연구: 위잽 (wizzap) 서비스를 중심으로
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트위터 채택에 관한 통합모델: 혁신확산이론, 기술수용모델, 혁신 저항모델에 대한 통합적 접근
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지각된 위험과 유용성, 구전이 영상통화에 대한 혁신저항에 미치 는 영향
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주간 KDB리포트(2018.3.12): 금융기관 챗봇 (chat-bot) 도입 관련 트렌드와 전망KDB미래전략연구소, 제769호, 11-12 [2018]
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전자정부 웹사이트 신뢰와 시민의 만족도 및 지속적 사용의도에 관한 연구-신뢰와 정보시스템 성공모형을 중심으로
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전자신문(2017). “KT 고객센터 인공지능 '톡 검색' 월 70만 돌파”. 6월23일. http://www.etnews.com/20170623000158.[2017]
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자연어 처리를 이용한 감정 스트레스 인지 및 관리 챗봇 개발
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인터넷쇼평몰의 서비스 품질이 전자상거래 셩과에미치는 영향유일 [1999]
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인터넷 쇼핑몰에 대한 소비자 신뢰성과 구매의도의 관련성에 관한 탐색적 연구
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인터넷 상점에 대한 여성고객의 신뢰와 서비스 품질, 고객 충성도 간의 관계
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인공지능을 활용한 영어 학습용 챗봇 시스템 개발 방안 연구
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인공지능 기반의 ‘챗봇 (ChatBot)’서비스 등장과 발 전 동향한국정보화진흥원 [2016]
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인공지능 기반 챗봇 서비스의 국내외 동향분석 및 발전 전망한국정보화진흥원 [2018]
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인공지능 기반 대화형 공공 행정 챗봇 서비스에 관한 연 구
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인공지능 기반 공공서비스의 주요 쟁점에 관한 연구: 챗봇(ChatBot) 서비스를 중심으로
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외식기업의 무인주문결제시스템에 대한 소비자 수용의도 연구: 챗 봇과 디지털 키오스크를 중심으로
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온라인 여행업의 웹사이트 명성, 지각된 위험, 신뢰, 구매의도간의 관계 연구
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영어 쓰기 능력 향상을 위한 AI 챗봇 활용 방안 탐색
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시나리오 플로우를 활용한 영어 학습용 대화형 챗봇 개발 방안
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수업 참여 활성화를 위한 챗봇과 슬라이드 위젯 기반 교실응답시 스템
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소셜미디어 혁신저항 결정요인에 관한 연구,
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소셜 TV 혁신저항 결정요인과 이용의도의 관계
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미디어로서의 봇 (bot): 뉴스 챗봇에 대한 시론적 논의
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무인주문결제시스템의 혁신저항에 영향을 미치는 요인에 관한 연 구-패스트푸드 점을 중심으로
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모바일 환경에서의 챗봇 UX
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모바일 챗봇 GUI 의 인지적 감성적 UX 디자인 방법론
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모바일 간편 지문 결제서비스에 대한 혁신 장벽 인지 수준과 영향 요인 분석
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레스토랑의 서비스 품질이 고객유지와 구전에 미치는 영향. 마케 팅관리연구
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국내 인터넷전문은행 이용자의 혁신저항과 혁신수용요인에 관한 연구: 혁신확산 및 혁신저항이론을 기반으로
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공공부문의 그룹웨어 성공모형 평가에 관한 연구: 경기도 내 공 사 공단의 그룹웨어 이용자들을 중심으로
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공공부문에서 인공지능 활용에 관한 연구
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“웨어러블 디바이스 소비자의 혁신특성, 소비자특 성, 혁신저항, 그리고 수용의도와의 구조적 관계: 혁신저 항모형과 인지된 위험이론을 기반으로,”
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“스마트폰의 지각된 품질요인이 만족 및 지속적 사용의도에 미치 는 영향에 관한 연구: 수정된 DeLone&McLean의 정보시스템 성공 모델 관점으로”
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“모바일 간편결제 서비스에 대한 신뢰, 고객만족, 지속적 이용의도 간의 관계분석: 신뢰와 고객만족의 다중매개효과와 사용자 경험의 조절효 과를 중심으로”
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[인공지능, 신경망 및 퍼지시스템] 특정 화자 대화생성을 위한 이 중 정책망 강화학습
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