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감정노동자의 감성지능, 감정표현규칙 및 감정노동전략에 관한연구

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' 감정노동자의 감성지능, 감정표현규칙 및 감정노동전략에 관한연구' 의 주제별 논문영향력
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  • 일반 경영
  • 감성지능
  • 감정노동
  • 감정노동전략
  • 감정표현규칙
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 감정노동자의 감성지능, 감정표현규칙 및 감정노동전략에 관한연구' 의 참고문헌

  • 호텔종사자의 직무스트레스
    고종 욱A 조직시민행위 및조직몰입간의 관계에 대 한 연구-조직몰입의 조절효과를 중심으로 [2006]
  • 호텔종사원의 감성지능이 성과에 미치는 영향
    최금창 최우성 관광학연구, 30(6), 113-133 [2006]
  • 호텔조리사 조직의 임파워먼트 인식정도의 직무만족, 조직몰입, 경영성과와의 상관관계 연구
    오석태 한국조리학회지, 13(1), 11-23 [2007]
  • 호텔 기업의 표현규칙, 종사원의 감정불일치, 감정조절, 감정부조화의 관계에 관한 연구
    김영현 관광 레저연구, 27(7), 67-90 [2015]
  • 판매원의 감정지능과 탈진감 및 고객 지향적 판매행동의 관계에 관한 연구
    김상희 경영학연구, 35(1), 183-225 [2006]
  • 팀 스포츠 선수들의 정서지능, 팀 응집력, 선수만족의 인과관계
    유정인 최만식 코칭능력개발지, 13(2), 13-22 [2011]
  • 직업심리학
    김병숙 서울: 시그마프레스 [2007]
  • 직무특성이 개인 창의성에 미치는 영향: 선행적 행동의 매개효과를 중심으로
    김태열 이덕로 경영학연구, 37(3), 443-475 [2008]
  • 종합병원간호사의 혁신행동 영향요인에 관한 연구: 간호조직문화와 조직지원을 중심으로
  • 조직 장면에서의 분노, 불안, 우울 정서: 정서 간 유발 상 황과 대처방식의 차이 및 정서의 조절과 심리적 안녕, 직무효과 간의 관계
    이주일 한국심리학회지: 산업 및 조직, 16(3), 19-58 [2003]
  • 박사
    정서조절책략과 직무소진 및 직무만족의 관계: 정서지능의 조절 효과와 상태적 정서의 매개효과
    홍선희 중앙대학교 대학원 박사학위논문 [2011]
  • 원저: 감정노동과 상사의 감성지능이 간호사의 직무만족과 조직몰입에 미치는 영향
    김광점 정명숙 한국병원경영학회지, 11(4), 1-18 [2006]
  • 연구논문: 호텔종업원의 감정노동이 직무관련태도에 미치는 영향
    김민주 관광학연 구, 21(2), 129-141 [1998]
  • 연구논문: 조직구성원의 감성지능이 조직시민행동에 미치는 영향 - LMX의 조절효과
    김창호 정현우 인적자원관리연구, 14(3), 167-186 [2007]
  • 연구논문: 조직공정성과 조직결과변수간의 관계에서 심리 적 주인의식의 매개효과 및 부정적 성향의 조절효과
    김미선 김영진 배성현 인적자원관리연구, 17(4), 97-125 [2010]
  • 연구논문 (硏究論文): 호텔 식음료종사원의 감정노동이 직무소진에 미치는 영향-고용형태의 조절효과를 중심으로
    김광지 외식경영연구, 14(4), 27-44 [2011]
  • 연구논문 (硏究論文): 노인복지시설 급식관리자의 감정노 동 인식이 직무스트레스에 미치는 영향-관리자의 감정노동에 대한 적응을 중심으로
    이해영 정무관 최항석 외식경영연구, 15(5), 33-60 [2012]
  • 서비스종사원 감정노동의 표면행위와 내면행위가 감정부조화 및 직무태도에 미치는 영향
    권혁기(Kwon, Hyeok Gi) 박봉규(Park Bong-Gyu) 인적자원관리연구, 18(1), 311-325 [2011]
  • 서비스접점에서 서비스제공자의 감정부조화 발생요인 및 조절요인에 관한 연구
    김상희( Sang Hee Kim ) 서문식( Mun Shik Suh ) 마케팅연구, 20(1), 111-145 [2005]
  • 서비스 종사자의 감정노동행동과 직무소진 관계에 관한 연구: 리더의 감성리더십과 신뢰의 조절효과
    황승욱 영남대학교 대학원 박사학위논문 [2012]
  • 상사신뢰와 혁신행동간의 관계에 있어서 심리적 임파워먼트의 매개효과
    송정수 양필석 산업경제연구, 22(5), 2437-2455 [2009]
  • 변혁적·거래적 리더십이 혁신행동에 미치는 영향에있어 리더 감성지능의 매개효과
    류은영 유민봉 한국행정학보, 42(4), 151-177 [2008]
  • 리더의 감성지능과 창의성, 신뢰, 집단응집력이 조직유효성과 혁신행동에 미치는 영향연구
    권용주 최성수 관광 레저연구, 24(7), 95-113 [2012]
  • 논문: 특급호텔 종사원의 감성지능이 직무만족과 고객지향성에 미 치는 영향
    이수범 전유정 관광연구저널, 25(3), 109-127 [2011]
  • 노인복지시설 종사자의 감정노동 조절을 통한 직무만족에 관한 연구
    지순덕 국가정 책연구, 26(2), 113-139 [2012]
  • 고접촉 서비스 종업원이 경험하는 감정노동의 선행요인과 결과요인에 관한 연구: 골프보조원을 중심으로
    김유경 마케팅논집, 21(1), 85-114 [2013]
  • 고객접점 근로자의 감정부조화와 조직성과 및 공감적 요소의 조절효과 검증
    고종식 산업경제연구, 22(1), 363-383 [2009]
  • 고객센터에서 상담사의 감성지능이 고객지향성과 상담품질에 미치는 영향
  • 개인 특성, 고객과의 상호작용 특성 그리고 관리기제가 감정노동 수행전략에 미치는 효과
    김상표 경영학연구, 36(2), 355-384 [2007]
  • 감정표현요구와 감정부조화, 그리고 심리적 반응 간의 관계에 관한 연구
    박상언(Sang-Eon Park) 인 사관리연구, 32(1), 25-53 [2008]
  • 감정표현규칙의 명확성과 긍정적 정서전달 간의 관계: 조직의 관 리기제에 대한 지각의 조절효과
    김상표 하환호 서비스경영학회지, 10(3), 321-342 [2009]
  • 감정노동의 결과에 관한 연구 -콜센터종사자를 대상으로-
    임효창 정무관 최항석 서비스경영학회지, 9(2), 319-345 [2008]
  • 감정노동과 직무스트레스가 직무만족에 미치는 영향과 이 인과관계에서의 조직애착의 조절효과
  • 감정노동과 직무만족 및 감정소진과의 관계에서 감정지능 의 조절효과
    김인주 유용재 이화석 한국항공경영학회지, 12(2), 89-104 [2014]
  • 감정노동과 종업원의 심리적 안녕이 감정적 부조화 인식에 미치는 영향
    정무관 대 한경영학회지, 25(1), 171-193 [2012]
  • “호텔종사원의 감정노동에 따른 감정부조화가 소진 및 이직의도에 미치는 영향,”
    박종철 안대희 한국콘텐츠학회논문지, 9(9), 335-345 [2009]
  • “호텔기업 종사자의 감정노동이 고객지향성에 미치는 영향”
    변정우 정삼권 지윤호 호텔경영학연구, 21(4), 35-51 [2012]
  • “감정노동이 감정소진과 직무만족에 미치는 영향
    김태성 허찬영 대한경영학회지, 25(9), 3761-3780 [2012]
  • ‘조직의 정서 표현규칙이 종업원의 직무태도에 미치는 영향: 정서노동 전략의 매개효과를 중심으로’
    김완석 백승근 신강현 유지훈 한영석 한국심리학회지: 산업 및 조 직, 23(1), 27-51 [2010]
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