박사

기업의 사회적 책임(CSR) 활동과 부정적 CSR 정보가 브랜드 태도에 미치는 영향 : 브랜드 컨셉과 태도 확신성의 조절효과를 중심으로

박현철 2015년
논문상세정보
' 기업의 사회적 책임(CSR) 활동과 부정적 CSR 정보가 브랜드 태도에 미치는 영향 : 브랜드 컨셉과 태도 확신성의 조절효과를 중심으로' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • csr
  • 기업의 사회적 책임
  • 브랜드컨셉
  • 태도 확신성
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
1,339 0

0.0%

' 기업의 사회적 책임(CSR) 활동과 부정적 CSR 정보가 브랜드 태도에 미치는 영향 : 브랜드 컨셉과 태도 확신성의 조절효과를 중심으로' 의 참고문헌

  • 헤럴드경제 , 조현아, ‘땅콩회항’ 회사 피해 얼마?…대한항공 “매출 250억원, 이익20억원 감소”
    2015년2월4일, http://biz.heraldcorp.com/view.php?ud=20150204000509 [2015]
  • 한국일보 남양유업 매출
    대형마트서 30%대까지 급감, 2013년5월21, 8면 [2013]
  • 한국 기업의 사회적 책임활동 평가와 사회적 기업화 전략,CSR Monitor
    김보미 사회적기업연구소 동아시아연구원 [2014]
  • 코틀러(Kotler), 리(Lee) 저, 남문희 역 , 필립 코틀러의 CSR 마케팅
    서울: 웅진씽크빅 [2005]
  • 제일기획 , 대한민국 기업들, 사회공헌 투자액 선진국 2배 높으나평가는 낮아
    Cheil News July [2013]
  • 전략적 브랜드관리
    안광호 전성률 한상만 경기도: 학현사 [2008]
  • 전국경제인연합회
    2014년 주요 기업・기업재단 사회공헌백서, 206, 11 [2014]
  • 솔로몬 저, 황장선, 이지은, 전승우, 최자영 역 Consumer behavior:buying, having, and being, 소비자 행동론
    서울: 피어슨에듀케이션 코리아 [2011]
  • 소비자행동론
    김문태 서울: 한국맥그로힐(주) [2012]
  • 브랜드와 광고모델 간의 이미지 적합성이 구매의도에 미치는 영향
    천성실 충남대학교 대학원 석사학위논문 [2008]
  • 기업커뮤니케이션의 사회적책임 유형과 주제가 기업평판과 사회연결감에 미치는 영향
    진용주 홍익대학교 대학원 박사학위 논문 [2009]
  • 기업의 사회적 책임의 지수화에 관한 연구
    한은경 한국방송학보, 17(3), 274-303 [2003]
  • 기업의 사회적 책임, 기업 명성, 사회적 가치지향이 브랜드 태도에 미치는 영향, 한국심리학회지: 소비자
    양윤 윤정화 광고,14(3), 409-426 [2013]
  • 기업의 사회적 책임 중시 경영
    김헌 박상안 임효창 홍길표 경기도: 한국학술정보(주) [2007]
  • 기업광고와 제품광고의 통합모델에 따른 효과 경로
    황병일 광고 연구, 75(2), 247~277 [2007]
  • 「소비자행동」
    김주호 서울: 이프레스 [2012]
  • Yoon, Y., G rhan-Canli, Z., and Schwarz, N. (2006). The Effect of Corporate Social Responsibility (CSR) Activities on Companies With Bad Reputations. Journal of Consumer Psychology, 16(4), 377-390.
  • Weinberger, M. G., and Lepkowska-White, E. (2000). The influence of negative information on purchase behaviour. Journal of Marketing Management, 16(5), 465-481.
  • Webb, D. J., and Mohr, L. A. (1998). A Typology of Consumer Responses to Cause-Related Marketing: From Skeptics to Socially Concerned. Journal of Public Policy and Marketing, 17(2), 226-238.
  • Ward, James and Amy Ostrom (2006), Complaining to the Masses: The Role of Protest Framing in Customer-Created Complaint Web Sites, Journal of Consumer Research, 33(September), 220-230.
  • Wan, E. W., and Rucker, D. D. (2013). Confidence and Construal Framing: When Confidence Increases versus Decreases Information Processing. Journal of Consumer Research, 39(1), 977-992.
  • Wagner, T., Lutz, R. J., and Weitz, B. A. (2009). Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions. Journal Of Marketing, 73(6), 77-91.
  • Voss, K. E., Spangenberg, E. R., and Grohmann, B. (2003). Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude. Journal Of Marketing Research (JMR), 40(3), 310-320.
  • Virvilaite, R., and Daubaraite, U. (2011). Corporate Social Responsibility in Forming Corporate Image. Engineering Economics, 22(5), 534-543.
  • Varadarajan, P. R., and Menon, A. (1988). Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy. Journal of Marketing, 52(3), 58-74.
  • Ulmer, R. R., and Sellnow, T. L. (2000). Consistent questions of ambiguity in organizational crisis communication: Jack in the Box as a case study. Journal of Business Ethics, 25(2), 143-155.
  • Tormala, Z. L., and Rucker, D. D. (2007). Attitude Certainty: A Review of Past Findings and Emerging Perspectives. Social and Personality Psychology Compass, 1(1), 469–492.
  • Tormala, Z. L., and Petty, R. E. (2002). What doesn't kill me makes me stronger: The effects of resisting persuasion on attitude certainty. Journal of personality and social psychology, 83(6), 1298-1313.
  • Torelli, C. J., Monga, A. B., and Kaikati, A. M. (2012). Doing Poorly by Doing Good: Corporate Social Responsibility and Brand Concepts. Journal of Consumer Research, 38(5), 948-963.
  • Sohn, Y. J., and Lariscy, R. W. (2014). Understanding Reputational Crisis: Definition, Properties, and Consequences. Journal of Public Relations Research, 26(1), 23-43.
  • Smith, S. M., Fabrigar, L. R., MacDougall, B. L., and Wiesenthal, N. L. (2008). The role of amount, cognitive elaboration, and structural consistency of attitude-relevant knowledge in the formation of attitude certainty. European Journal of Social Psychology, 38(2), 280-295.
  • Sirgy, M. J. (1982). Self-Concept in Consumer Behavior: A Critical Review. Journal Of Consumer Research, 9(3), 287-300.
  • Siero, F. W., and Doosje, B. J. (1993). Attitude change following persuasive communication: Integrating Social Judgment Theory and the Elaboration Likelihood Model. European Journal Of Social Psychology, 23(5), 541-554.
  • Shrivastava, P., and Mitroff, I. I. (1987). Strategic Management of Corporate Crises. Columbia Journal of World Business, 22(1), 5-11.
  • Sethi, S. P. (1975), Dimensions of corporate social performance: An analytical framework. California Management Review , 17, (3), 58-64.
  • Sen, S., and Bhattacharya, C. B. (2001). Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility. Journal of Marketing Research, 38(2), 225-243.
  • Scott, W. A. (1959). Cognitive Consistency, Response Reinforcement, and Attitude Change. Sociometry, 22(3), 219-229.
  • Schwartz, S. H. (1992). Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries. In Advances in Experimental Social Psychology, 25, ed. Mark P. Zanna, San Diego, CA: Academic Press, 1-65.
  • Scholder Ellen, P., Webb, D. J., and Mohr, L. A. (2006). Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs. Journal Of The Academy Of Marketing Science, 34(2), 147-157.
  • Rucker, D. D., and Petty, R. E. (2004). When Resistance Is Futile: Consequences of Failed Counterarguing for Attitude Certainty. Journal of Personality and Social Psychology, 86(2), 219-235.
  • Rucker, D. D., Tormala, Z. L., Petty, R. E., and Bri ol, P. (2014). Consumer conviction and commitment: An appraisal-based framework for attitude certainty. Journal of Consumer Psychology, 24(1), 119-136.
  • Ramaseshan, B., and Hsiu-Yuan, T. (2007). Moderating effects of the brand concept on the relationship between brand personality and perceived quality. Journal Of Brand Management, 14(6), 458-466.
  • Pullig, Chris, Richard G. Netemeyer, and Abhijit Biswas(2006), “Attitude Basis, Certainty, and Challenge Alignment: A Case of Negative Brand Publicity," Journal of The Academy of Marketing Science, 34(4), 528-542.
  • Porter, M. E., and Kramer, M. R. (2006). Strategy and Society: The Link Between Competitive Advantage and Corporate Social Responsibility. Harvard Business Review, 84(12), 78-92.
  • Porter, M. E., and Kramer, M. R. (2002). The Competitive Advantage of Corporate Philanthropy. Harvard Business Review, 80(12), 56-69.
  • Petty, R. E., Bri ol, P., and Tormala, Z. L. (2002). Thought Confidence as a Determinant of Persuasion: The Self-Validation Hypothesis. Journal of Personality and Social Psychology, 82(5), 722-741.
  • Petrocelli, J. V., Tormala, Z. L., and Rucker, D. D. (2007). Unpacking Attitude Certainty: Attitude Clarity and Attitude Correctness. Journal of Personality and Social Psychology, 92(1), 30-41.
  • Perera, L. R., and Chaminda, J. D. (2013). Corporate Social Responsibility and Product Evaluation: The Moderating Role of Brand Familiarity. Corporate Social Responsibility and Environmental Management, 20(4), 245-256.
  • Peng, L., Wong, A. K., and Wan, L. C. (2012). The Effects of Image Congruence and Self-Monitoring on Product Evaluations: A Comparison Between Genuine and Counterfeit Products. Journal Of Global Marketing, 25(1), 17-28.
  • Park, H. S., Levine, T. R., Kingsley Westerman, C. Y., Orfgen, T., and Foregger, S. (2007). The Effects of Argument Quality and Involvement Type on Attitude Formation and Attitude Change: A Test of Dual-Process and Social Judgment Predictions. Human Communication Research, 33(1), 81-102.
  • Park, C. W., Milberg, S., and Lawson, R. (1991). Evaluation of Brand Extensions: The Role of Product Feature Similarity and Brand Concept Consistency. Journal of Consumer Research, 18(2), 185-193.
  • Park, C. W., Jaworski, B. J., and Maclnnis, D. J. (1986). Strategic Brand Concept-Image Management. Journal Of Marketing, 50(4), 135-145.
  • Munlla, L. S., and Miles, M. P. (2005). The Corporate Social Responsibility Continuum as a Component of Stakeholder Theory. Business and Society Review , 110(4), 371-387.
  • Mohr, L. A., Webb, D. J., and Harris, K. E. (2001). Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior. Journal of Consumer Affairs, 35(1), 45-59.
  • McWilliams, A., Siegel, D. S., and Wright, P. M. (2006). Corporate Social Responsibility: Strategic Implications. Journal Of Management Studies, 43(1), 1-18
  • Marcus, A. A., and Goodman, R. S. (1991). Victims and Shareholders: The Dilemmas of Presenting Corporate Policy During a Crisis. Academy of Management Journal, 34(2), 281-305.
  • Maio, Pakizeh, Cheung, Rees (2009), Changing, Priming and Acting on Values, American Psychological Association, 699-715.
  • Maheswaran, D., and Meyers-Levy, J. (1990). The Influence of Message Framing and Issue Involvement. Journal of Marketing Research, 27(3), 361-367.
  • Luo, X., and Bhattacharya, C. B. (2006). Corporate Social Responsibility, Customer Satisfaction, and Market Value. Journal of Marketing, 70(4), 1-18.
  • Loken, B., and John, D. R. (1993). Diluting brand beliefs: When do brand extensions have a negative impact?. Journal Of Marketing, 57(3), 71.
  • Lin, C., Chen, S., Chiu, C., and Lee, W. (2011). Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility. Journal of Business Ethics, 102(3), 455-471.
  • Li, L., and Li, X. (2014). The research on corporate social responsibility in the Haze governance. Journal Of Chemical and Pharmaceutical Research, 6(5), 1979-1985.
  • Lee, M. P. (2008). A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal Of Management Reviews, 10(1), 53-73.
  • Lanseng, E. J., and Olsen, L. E. (2008). Evaluation of Brand Alliances: Product Fit and the Moderating Role of Brand Concept Consistency. Advances In Consumer Research, 35, 871-872.
  • Krishnan, H. S., and Smith, R. E. (1998). The Relative Endurance of Attitudes, Confidence, and Attitude-Behavior Consistency: The Role of Information Source and Delay. Journal of Consumer Psychology, 7(3), 273-298.
  • Klein, J., and Dawar, N. (2004). Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis. International Journal of Research In Marketing, 21(3), 203-217.
  • Keller, K. L., and Aaker, D. A. (1992). The Effects of Sequential Introduction of Brand Extensions. Journal Of Marketing Research (JMR), 29(1), 35-60.
  • Keller, K. L. (1993). Conceptualizing, Measuring, Managing Customer-Based Brand Equity. Journal Of Marketing, 57(1), 1-22.
  • Jin, L., and Zou, D. (2013). Extend to online or offline? The effects of web-brand extension mode, similarity, and brand concept on consumer evaluation. Journal Of Marketing Management, 29(7/8), 755-771.
  • Janssen, C., Vanhamme, J., Lindgreen, A., and Lefebvre, C. (2014). The Catch-22 of Responsible Luxury: Effects of Luxury Product Characteristics on Consumers' Perception of Fit with Corporate Social Responsibility. Journal Of Business Ethics, 119(1), 45-57.
  • Jagre, E., Watson, J. J., and Watson, J. G. (2001). Sponsorship and Congruity Theory: A Theoretical Framework for Explaining Consumer Attitude and Recall or Event Sponsorship. Advances In Consumer Research, 28(1), 439-445.
  • Horcajo, J., Petty, R. E., and Bri ol, P. (2010). The Effects of Majority Versus Minority Source Status on Persuasion: A Self-Validation Analysis. Journal of Personality and Social Psychology, 99(3), 498-512.
  • Holland, R. W., Verplanken, B., and van Knippenberg, A. (2003). From repetition to conviction: Attitude accessibility as a determinant of attitude certainty. Journal of Experimental Social Psychology, 39(6), 594-601.
  • Henard, D. H. (2002). Negative Publicity: What Companies Need to Know About Public Relations. Public Relations Quarterly, 47(4), 8-12.
  • Hao, A. W., Hu, M. Y., Bruning, E. R., and Liu, X. (2013). The Impact of Congruity and Country Image on Global Brand Alliance Evaluation. Journal Of International Consumer Marketing, 25(2), 107-123.
  • Graeff, T. R. (1997). Consumption Situations and the Effects of Brand Image on Consumers' Brand Evaluations. Psychology and Marketing, 14(1), 49-70.
  • Graeff, T. R. (1996). Image Congruence Effects on Product Evaluations: The Role of Self-Monitoring and Public/Private Consumption. Psychology and Marketing, 13(5), 481-499.
  • Garriga, E., and Mel , D. (2004). Corporate Social Responsibility Theories: Mapping the Territory. Journal Of Business Ethics, 53(1/2), 51-71.
  • Friedman, M. (1970). The social responsibility of business is to increase its profits. New York Times Magazine, September, 13.
  • Frederick, W. C. (1986). Toward CSR[sub3]: Why Ethical Analysis is Indispensable and Unavoidable in Corporate Affairs. California Management Review, 28(2), 126-141.
  • Folkes, V. S., and Kamins, M. A. (1999). Effects of Information About Firms' Ethical and Unethical Actions on Consumers' Attitudes. Journal Of Consumer Psychology (Lawrence Erlbaum Associates), 8(3), 243-259.
  • Fazio, R. H., Zanna, M. P., and Cooper, J. (1978). Direct Experience and Attitude-Behavior Consistency: An Information Processing Analysis. Personality and Social Psychology Bulletin, 4(1), 48-51.
  • Fazio, R. H., Powell, M. C., and Williams, C. J. (1989). The Role of Attitude Accessibility in the Attitude-to-Behavior Process. Journal of Consumer Research, 16(3), 280-288.
  • Eisingerich, A. B., Rubera, G. M. and Bhardwaj, G. (2011). Doing Good and Doing Better despite Negative Information? The Role of Corporate Social Responsibility in Consumer Resistance to Negative Information. Journal of Service Research, 14(1), 60-75.
  • Einwiller, S. A., Fedorikhin, A., Johnson, A. R., and Kamins, M. A. (2006). Enough Is Enough! When Identification No Longer Prevents Negative Corporate Associations. Journal Of The Academy Of Marketing Science, 34(2), 185-194.
  • Du, S., Bhattacharya, C. B., and Sen, S. (2007), Reaping relational rewards from corporate social responsibility: The role of competitive positioning. International Journal of Research In Marketing, 24(3), 224-241.
  • Donaldson, L., and Davis, J. H. (1991). Stewardship Theory or Agency Theory: CEO Governance and Shareholder Returns. Australian Journal of Management, 16(1), 49-65.
  • Dhar, R., and Wertenbroch, K. (2000). Consumer Choice Between Hedonic and Utilitarian Goods. Journal Of Marketing Research (JMR), 37(1), 60-71.
  • Dean, D. H. (2004). Consumer Reaction to Negative Publicity. Journal of Business Communication, 41(2), 192-211.
  • Davis, K. (1973). The Case for and Against Business Assumption of Social Responsibilities. Academy of Management Journal, 16(2), 312-322.
  • Davies, I., Lee, Z., and Ahonkhai, I. (2012). Do Consumers Care About Ethical-Luxury?. Journal of Business Ethics, 106(1), 37-51.
  • David, P., Kline, S., and Yang, D. (2005). Corporate Social Responsibility Practices, Corporate Identity, and Purchase Intention: A Dual-Process Model. Journal Of Public Relations Research, 17(3), 291-313.
  • Dahlsrud, A. (2008). How corporate social responsibility is defined: an analysis of 37 definitions. Corporate Social Responsibility & Environmental Management, 15(1), 1-13.
  • Crowley, A. E., Spangenberg, E. R., and Hughes, K. R. (1992). Measuring the Hedonic and Utilitarian Dimensions of Attitudes Toward Product Categories. Marketing Letters, 3(3), 239-249.
  • Coombs, W. T., and Holladay, S. J. (2012). Book highlight-Conceptualizing corporate social responsibility. Global Business and Organizational Excellence, 31(5), 78-97.
  • Coombs, W. T. (2007). Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory. Corporate Reputation Review, 10(3), 163-176.
  • Cheng, S. Y., White, T. B., and Chaplin, L. N. (2012). The effects of self-brand connections on responses to brand failure: A new look at the consumer–brand relationship. Journal of Consumer Psychology, 22(2), 280-288.
  • Chartrand, T. L., Huber, J., Shiv, B., and Tanner, R. J. (2008). Nonconscious Goals and Consumer Choice. Journal of Consumer Research, 35(2), 189-201.
  • Carroll, A. B. (1991), The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stake holders, Business Horizons, 34 (4), 39-48.
  • Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance, Academy of Management Review, 4(4), 497~505.
  • CSR, 기업의 법적책임이 되다
    이준언 이창현 최윤경 주간동아, 968. 48 [2014]
  • Brown, T. J., and Dacin, P. A. (1997). The Company and the Product: Corporate Associations and Consumer Product Responses. Journal of Marketing, 61(1), 68-84.
  • Britt, T. W., Millard, M. R., Sundareswaran, P. T., and Moore, D. (2009). Personality Variables Predict Strength-Related Attitude Dimensions Across Objects. Journal of Personality, 77(3), 859-882.
  • Bowen, H. R. (1953) Social responsibilities of the businessman. NewYork: Harper and Row.
  • Berger, I. E., and Mitchell, A. A. (1989). The Effect of Advertising on Attitude Accessibility, Attitude Confidence, and the Attitude–Behavior Relationship. Journal of Consumer Research, 16(3), 269–279.
  • Becker-Olsen, K. L., Cudmore, B. A., and Hill, R. P. (2006). The impact of perceived corporate social responsibility on consumer behavior. Journal of Business Research, 59(1), 46-53.
  • Batra, R., and Ahtola, O. T. (1991). Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes. Marketing Letters, 2(2), 159-170.
  • Angelis, M. D., Bonezzi, A., Peluso, A. M., Rucker, D. D., and Costabile, M. (2012). On Braggarts and Gossips: A Self-Enhancement Account of Word-of-Mouth Generation and Transmission. Journal Of Marketing Research (JMR), 49(4), 551-563.
  • (Hawkins), 마더스아우(Mothershaugh) 저, 이호배, 김학윤, 김도일, 이성근 역 , Hawkins의 소비자행동론(Consumer Behavior Building Marketing Strategy)
    호킨스 서울: 지필미디어 [2014]