스크린 골프연습장 선택속성이 서비스가치, 고객만족 및 재구매에 미치는 영향 = The Effect of Selection Attributes on Service Value, Customer Satisfaction and Purchase Repurchase in Screen Golf Club
'
스크린 골프연습장 선택속성이 서비스가치, 고객만족 및 재구매에 미치는 영향 = The Effect of Selection Attributes on Service Value, Customer Satisfaction and Purchase Repurchase in Screen Golf Club' 의 주제별 논문영향력
논문영향력 요약
주제
골프
골프연습장
스크린 골프
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
239
0
0.0%
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제어
골프
171
0
0.0%
골프연습장
29
0
0.0%
스크린 골프
39
0
0.0%
계
239
0
0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수
0
'
스크린 골프연습장 선택속성이 서비스가치, 고객만족 및 재구매에 미치는 영향 = The Effect of Selection Attributes on Service Value, Customer Satisfaction and Purchase Repurchase in Screen Golf Club' 의 참고문헌
호텔 비즈니스센터 서비스품질과 지각된 서비스 가치가 비즈니스 고객만족도에 미치는 영향. 미간행 박사학위논문
Zeithaml,V.A.(1988).Consumerperception ofprice,quality,andvalue:Ameans-end and synthesisofevidence,JournalofMarketing,52(July),2-22.
Yoon,Y.S.,Lee,J.S.,& Lee,C.K.(2010).Measuringfestivalqualityandvalue affecting visitors' satisfaction and loyalty using a structuralapproach. International Journal of Hospitality Management, 29(2),335-342.
Yang, Z. & Peterson, R. T.(2004), Customer perceived value, satisfaction, and loyalty: the role of switching costs, Psychology and Marketing, 21(10), 799-822.
Woodruff,R.B.(1997).Customervalue:The nextsource ofcompetitiveadvantage, Journal of the Academy of Marketing Science, 25(2).139-153.
Sweeney, J. C., & Soutar, G. N. (2001). Consumer perceived value : the development of a multiple item scale. Journal of retailing, 77(2), 203-220.
Smith, J. B., & Colgate, M. (2007). Customer value creation: A practical frame work. Journal of Marketing Theory and Practice, 15(1), 7-23.
Ryu, K., Han, H., & Kim, T-H. (2008). The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions. International Journal of Hospitality Management, 27(3), 459-469.
Peter,J.P.,& Olson,J.C.(1990).Consumer Behavior and MarketingStrategy(2nded,).Boston:Irwin.
Parasuraman,A.,Zeithaml.A.V.,& Berry,L.L.(1994).Reassessmentofexpectations as a comparison standard in measuring service quality:Implicationsforfutureresearch.JournalofMarketing,58(January),111-124.
Nasution,H.,& Mavondo,F.T.(2008).Customer Value in the HotelIndustry:WhatManagers Believe They Deliverand WhatCustomerExperience. International Journal of Hospitality Management, 27,204-213.
Homburg,C.N.,Koschate,& WayneD.H.(2005).Do Satisfied CustomersReally Pay More? A Study ofthe Relationship Between CustomerSatisfactionandWillingnesstoPay,JournalofMarketing,69(2),84-96.
Holiday,J.(1996).Chrysler brings outbrand personalities with '97 Ads.AdvertisingAge,3,342-357.
Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. B. (2006). Multivariate DataAnalysis with Readings, (6th ed). NY: Macm- illam Publishing Company.
Fornell,C.,Anderson,J.M.,Cha,J.S.,& Everitt,B.(1996).Theamericancustomersatisfaction index;Nature,purpose and finding.JournalofMarketing,60(October),7-18.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation modles withunobservables variables and measurement error. Journal of Marketing Research,18(1), 39-50.
Ettinger,W.H.(1998).Consumer-perceived value:The key to a successfulbusiness strategy in the healthcare marketplace.JournalofAmericaGeristrSoc,46(1),111-113.
Dodds,W.B.,Monroe,K.B.,& Grewal,D.(1991).Effectsofprice,brand,and store information on buyers 'product evaluations’, Journal ofMarketingResearch,28,307-319.
Cronin,J.J.,Brady,M.K.,& Hult,G.T.M.(2000).Accessingtheeffectofquality, value, and customer satisfaction on consumer behavioralintentionsinserviceenvironments.JournalofRetailing,76(2),193-218.
Cronin, J. J., Brand, R. R, Hightoer, R., & Shemwell, D. J. (1997). A cross-sectional test of effects and conceptualization of service value. Journal of Service Marketing, 11(6), 375-391.
Chacko, H. E., & Fenich, G. G. (2000). Determining the importance of U.S. convention destination attributes. Journal of Vacation Marketing, 6(3), 211-220.
Bolton,R.N.,& Drew,J.H.(1991).A multistage modelofcustomersassessments of service quality and value, Journal of ConsumerResearch,17(March.),375-384.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
'
스크린 골프연습장 선택속성이 서비스가치, 고객만족 및 재구매에 미치는 영향 = The Effect of Selection Attributes on Service Value, Customer Satisfaction and Purchase Repurchase in Screen Golf Club'
의 유사주제(
) 논문