박사
감정노동이 소진에 미치는 영향 : 사회적 지원과 유머분위기의 조절효과 = The influence of emotional labor on burnout: The moderating effects of social support and humor
활용도 Analysis
논문 Analysis
연구자 Analysis
저자
신한춘
형태사항
26 cm: vi, 96 p.
일반주기
참고문헌 : p.78-90
학위논문사항
학위논문(박사)-, 동아대학교 대학원, 경영학과, 2014. 2
KDC
5, 325.3
발행지
부산
언어
kor
출판년
2014
발행사항
동아대학교 대학원
주제어
감정노동전략
감정노동특성
표면행동
'
감정노동이 소진에 미치는 영향 : 사회적 지원과 유머분위기의 조절효과 = The influence of emotional labor on burnout: The moderating effects of social support and humor' 의 주제별 논문영향력
논문영향력 요약
주제
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
2,394
0
자세히
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제분류(KDC/DDC)
경영관리
2,293
0
주제어
감정노동전략
25
0
감정노동특성
1
0
표면행동
77
0
계
2,396
0
* 다른 주제어 보유 논문에서 피인용된 횟수
0
닫기
'
감정노동이 소진에 미치는 영향 : 사회적 지원과 유머분위기의 조절효과 = The influence of emotional labor on burnout: The moderating effects of social support and humor' 의 참고문헌
호텔종사원의 감정노동이 감정부조화, 직무소진, 직무태도 간의 영향관계
항공사 객실승무원의 고객관련 사회적 스트레스 요인이 직무소진에 미치는 영향에 관한 연구: 자기회복력의 조절효과를 중심으로
팔로워가 인지하는 리더의 지원과 갈등이 LMX의 질을 매개로 만족
박사
직무특성 요인, 완벽주의, 효능감이 직무소진에 미치는 영향 - 국민건강보험공단 사례 중심으로
박사
직무요구-통제 모형에 의한 사원들의 직무 소진에 관한연구: 적극적 성격과 자기효능감 변수의 조절효과를 중심으로
직무소진이 직무만족과 조직몰입에 미치는 영향에 관한 연 구 : 조절변수의 영향에 관한 가설검증을 중심으로
직무소진의 선행요인과 안전행동에 미치는 영향에 관한 연구: 상사의 지원과 자율성의 조절효과를 중심으로
직무소진과 조직유효성의 관계에서 자기효능감,감성지능,사회적 지원의 조절효과에 관한 연구
박사
박사
박사
정서노동과 직무관련 변수들 간 관계: 상위분석
유머감각이 조직 내 성과에 미치는 영향: 자기권능감의 매개효과를 중심으로
여행업 종사자의 감정노동과 심리적 웰빙 간의 관계
세무공무원의 의사결정참여, 상사신뢰, 성과피드백이 조직몰입과 직무생산성에 미치는 영향
서비스 종사자의 감정노동행동과 직무소진 관계에 관한 연구: 리더의 감성리더십과 신뢰의 조절효과
박사
박사
부랑인,노숙인 시설 종사자들의 직무특성과 직무소진에 관한 실증 연구
박사
대인 서비스 직종의 감정노동 관리와 노동자 반응:패스트푸드점,보험사,콜센터를 중심으로
박사
박사
박사
감정노동 작업자에서의 유머의 신뢰의 역할: 직무요구-자원 모형의 확장
가족친화제도가 여성근로자의 경력몰입 및 이직의도에 미치는 영향: 사회적 지원의 조절효과를 중심으로
박사
When “the show must go on”: Surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery
When customers lash out: The effect of customer interactional injustice on emotional labor and the mediating role of discrete emotions
Variable effects of humor style on organizational outcomes
Untangling the relationship between displayed emotions and organizational sales: The case of convenience store
Toward dual-process model of work-home interference
The temporal factor of change in stressor-strain relationships: A growth curve model on a longitudinal study in East Germany
The social function of humor on an open psychiatric ward
The role-based performance scale: validity analysis of a theory-based measure
The role of social support in coping with organizational stress
The role of job control as a moderator of emotional dissonance and emotional intelligence ?outcome relationships
The relationship between supervisors humor style and subordinate job satisfaction
The measurement of experienced burnout
The inventory of socially supportive behaviors: Dimensionality, prediction and gender differences
The interaction of job stress and social support: a strong inference investigation
[1983]
The dimensions, antecedents and consequences of emotional labor
The dimensionality and antecedents ofemotional labor strategies
The development of an instrument to measure social support
The complexity of intensity: Issues concerning the structure of emotional intensity
The adaptive functions of wit and humor
The Use of Humor in the Workplace
The Relationship of Humor to Depression and Personality
The Judicious Use and Management of Humor in the Workplace
The Job Demands-Resources Model ofBurnout
The Effects of Perceived Co-worker Involvement and Supervisor Support on Service Provider Role Stress,Performance and Job Satisfaction
The Effect of Social Support on Work-Family Enhancement and Work-Family Conflict in the Public Sector
The Consequences of Emotional Labor: Effects on Work Stress
The Affective Consequences of Service Work
Testing a conservation of resource model of dynamics of emotional labor
Stress social support, and the buffering hypothesis
Statistical tests for moderator variables: Flaws in analysis recently proposed
Sources of social support and burnout: A meta-analytic test of the conservation of resources model
Sources of occupational stress : An examination of British prison officers
Social support,personality,and burnout in nurses
[1994]
Social support, stressful life events and illness: A model empirical test
Social support as a mediator of life stress
Social Support, Stress and Buffering Hypothesis:A Theoretical Analysis
Rushed, unhappy, and rained: An experience sampling study of relations between time pressure, perceived control, mood, and emotional exhaustion in a group of accountants
Reconceptualizing Psychological Climate in A Retail Service Environment: A Multiple-stakeholder, Perceive
Real Feelings: Emotional Expression and Organizational Culture
Problems and issues for mental health administration in the 1980s
Preventing Burnout and Building Engagement
Predicting organizational effectiveness with a four-factor theory of leadership
Positive events and social supports as buffers of life change stress
Phases of Burnout: Developments in Concepts and Application
Personality impression associated with four distinct humor style
Organizational Support in The Workplace: The Case of Korean Hospital Employees
Occupational stressors, individual strains, and social supports among police officers
Managing emotion in the workplace
Maintaining norms about expressed emotions: The case of bill collectors
Long-term consequences of burnout: An exploratory study
Joking under the drill: A rigidity study of the coping humor scale
Job Demands, JobResources, and Their Relationship with Burnout and Engagement: AMulti-Sample Study
Issues in the study and application of social support.In Cohen, S. & Syme, S. L.(Eds.) Social Support and Health
Individual differences in uses of humor and their relation to psychological well-being: Development of the humor style questionnaire
Individual Differences in Managers’ Humor
Independent Nursing Intervention
Humorous responses to interpersonal complaints: Effects of humor style and nonverbal expression
Humor:A cognitive alternative to stress? In I.G.Sarason & C.D.Spielberger(Eds.)
Humor anxiety and task performance
Humor and its kin.In Goldstein, J. & McGhee, P.(Eds.). The Psychology of Humor: Theoretical Perspective and Empirical Issues, 43-59
Humor and Creativity: A Review ofthe Empirical Literature
Human Resource Development(7th ed)
Homor and group effectiveness
Hawthorne and the western elecric company, in the social problems of an industrial civilization
Handbook of Affect and Social Cognition
Foreward.In J. H. Goldestein, & P. E. McGhee(Eds.)
Expression of emotion as part of the work role
Exploring the Dimensions of Emotional Labor: The Heart of Hochschild's Work
Emotional labour and employee well being
[1989]
Emotional labor: re-operationalizd: A new scale development
Emotional labor in service roles: the influence of identity
Emotional labor and burnout : Comparing two perspectives of people work
Emotional Intelligence Meets Traditional Standard for an Intelligence
EmotionWorkandPsychologicalWell-being:A Reviewof the Literature and Some ConceptualConsiderations
Emotion regulation in the workplace: A new way to conceptualize emotional labor
Effects of social support on psychological and physiological stress
Do chameleons get ahead?: The effects of self-monitoring on managerial careers
Development and validation of theemotional labour scale
Development and validation of a multidimensional sense of humor scale
Crossover and of burnout and engagement in work teams
Coping humor, stress, and cognitive appraisale
Conservation of resources: A new approach at conceptualizing stress
Conceptual, methodological, and theoretical problems in studying social support as a buffer against life stress
Co-worker and leader support as moderators of stress-strain relationships in work situations
Burnout as a process: Commentary on Cordes, Dougherty and Dlum
Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
An empirical investigation of job stress, social support, service length and job strain
A two-mode model of humor appreciation: Its relation to a esthetic appreciation and simplicity-complexity of personality
A review and an integration of research on job burnout
A meta-analytic examination of the correlates of the three dimensions of job burnout
A longitudinal study of the psychological well- being of unemployed men and the mediation effect of neuroticism
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감정노동이 소진에 미치는 영향 : 사회적 지원과 유머분위기의 조절효과 = The influence of emotional labor on burnout: The moderating effects of social support and humor'
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