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저비용항공사의 서비스품질과 지각된 가격, 고객만족 및 행동의도 간의 구조관계 연구' 의 주제별 논문영향력
| 주제 |
|
|
|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 1,408 | 2 |
0.0% |
주제별 논문영향력
' 저비용항공사의 서비스품질과 지각된 가격, 고객만족 및 행동의도 간의 구조관계 연구' 의 참고문헌
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휴양관광지와 유적관광지 지역주민의 관광영향지각과 관광태도, 관광지원에 관한 연구
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호텔고객의 지각된 서비스 품질과 가치, 만족, 애호도, 재이용의도간의 관계연구
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호텔 레스토랑의 물리적 환경지각이 감정반응, 고객만족, 재구매의도 및추천의도에 미치는 영향
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항공서비스 품질, 가치지각, 고객 만족, 행동 의도간의 관계
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박사
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항공사서비스품질이 지각된 가치, 만족, 행동의도에 미치는 영향
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항공사서비스품질이 고객만족, 전환장벽 및 고객충성도에 미치는 영향
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항공사경영론박시사 [2008]
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박사
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항공사 유무형 서비스품질과 고객행동 간의 관계구조에 관한 연구서상철 [2008]
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항공사 경영시스템김재원 [2009]
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패널데이터를 이용한 항공요금 영향요인 분석정상천 [2009]
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특급호텔 가격정보 메시지의 효과지각과 고객의 가격지각에 미치는 영향연구김용완 [2004]
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저비용항공사 성장 및 발전방향한국공항공사 [2012]
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저가항공사의 서비스품질이 고객만족과 고객충성도에 미치는 영향 연구[2008]
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인터넷쇼핑몰에서의 상호작용성, 신뢰 및 지각된 가치가 재구매 의도에 미치는 영향에 관한 연구
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유아아동 연구에서의 SPSS자료분석[2008]
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우종필교수의 구조방정식모형 개념과 이해우종필 [2012]
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외식서비스의 지각된 품질이 고객의 가치 및 행동의도에 미치는 영향 연구 ·패밀리레스토랑과 패스트푸드점을 중심으로-이흥연 [2010]
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소비자 행동론임종원 [2006]
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서비스 품질평가에 따른 고객만족도에 관한 연구: 항공사 서비스 속성을 중심으로
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서비스 고객의 가치인식이 재방문의도에 미치는 영향:고객만족과 전환비용의 매개역할을 중심으로
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사회과학 조사방법론채서일 [1990]
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마케팅조사』 제2판이학식 [2005]
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박사
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레스토랑 서비스 품질이 지각된 가치와 만족 및 행동의도에 치는 영향관계 연구이정학 [2007]
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박사
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고객가치와 시장세분화: 새로운 마케팅전략 분석기법김영찬 [2004]
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[저가항공사의 성공스토리]
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Tourism, motivation and expectation formation
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The roles of quality, value and satisfaction inpredicting cruise passenger'sbehavioral intentions
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The relationship of customer satisfaction, customer loyalty and profitability: An empirical study
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Quality confusion: Too many gurus, not enough disciples
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Pricing. Making Profitable Decisions, 2nd ed
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Price effects on service repurchase intention: Toward a dis-confirmation model of price, quality, satisfaction, value and brand nameMorritt.R Price effects on service repurchase intention: Toward a dis-confirmation model of price [1999]
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Price Expectation and Price Recall Error,An Experimental Study
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Performance-Only Measurement of Service Quality: A Replication and ExtensionCronin Michael Richard R.B Performance-only measurement of service quality: A replication and extension [2002]
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Passengers' Perceptions of Low Cost Airlines and Full Service Carriers:A Case Study involving Ryanair, Aer Ligus, Air Asia and Malaysia AirlinesO'Connell Williams George Passengers' Perceptions of Low Cost Airlines and Full Service Carriers:A Case Study involving Ryanair [2005]
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Modeling Choice Among Alternatives Responses to Dissatisfaction
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Mitigating the Effect of Service Encounters
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Measuring service quality in the hotel industry: A study in a business hotel in TurkeyAkbaba [2006]
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Measuring Service Quality in the Travel and Tourism Industry
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Measurement and Evaluation of Satisfaction Processes in Retail Settings
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Mckinsey Quarterly ReportMckinsey Company [2002]
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Match Supply and Demand in ServiceIndustriesSasser [1991]
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Marketing low-cost airline services to business travellersMason [2001]
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Managing Quality: the Strategic and Competitive Edge
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Investigating business travellerheterogeneity:Low-costvsfull-serviceairlineusers?Evangelho F Huse Investigating business traveller heterogeneity: Low cost vs. full service airline users [2007]
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Ensuring Service Quality for Campus Career Services Centers: A Modified SERVQUAL Scale[2000]
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Ecoserv: Ecotourists Quality Expectations
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Atmospherics as a Marketing Tool
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Assessing the effects of quality, value, and customer satisfaction on customer behavioral intentions in service environmentsAssessing the effects of quality [2000]
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Antecedents of airline passenger loyalty: Low-cost versus traditional airlines[2010]
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