The Impact ofCustomer Satisfaction and Relationship Quality on Customer Retention:A Critical Reasses sment and Model Development
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Consumer Responses To Corporate Social Responsibility(CSR) Initiatives : Examining the Role of Brand-Cause Fit in Cause-Related Marketing. Journal of Advertising, vol. 36, no. 2, pp. 63?
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XiaoliConsumer Responses To Corporate Social Responsibility(CSR) Initiatives : Examining the Role of Brand-Cause Fit in Cause-Related Marketing. Journal of Advertising[2007]
Consumer Perceptions of Organizations That Use Cause-Related Marketing