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消費者 滿足과 感情 反應

곽원일 1999년

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' 消費者 滿足과 感情 反應' 의 참고문헌

  • 정서란 무엇인가
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  • 심리학통론
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  • 쇼핑행위의 경험적 측면 : 쇼핑시 느끼는 기분이나 감정이매장태도와 구매의사에 미치는 영향에 관한 연구
    유창조 쇼핑행위의 경험적 측면: 쇼핑시 느끼는 기분이나 감정이 매장태도와 구매의사에 미치는 영향에 관한 연구 [1996]
  • 소비자 행동론
    임종원 [2006]
  • 소비자 행동
    한의영 [1987]
  • 소비자 만족과 감정 반응과의 관계에 대한 이론적 고찰
    곽원일 부산여자대학교 사회과학연구소 사회과학연구 [1998]
  • 소비자 만족 형성 과정에 대한 감정 반응의 역할
  • 만족하지 않는 것은 곧 불만족을 의미하는가 ?
    전선규 소비자학연구 [1996]
  • 고객만족형성과정의 제품과 서비스간 차이에 대한 연구
    이유재 소비자학연구 [1997]
  • 고객만족의 정의 및 측정에 관한 연구
  • 고객만족의 영향에 관한 연구
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    이유재 [1994]
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  • Thoughts on the relations between emotion and cognition
    Lazarus T hought s on the Relations Between Emotion and Cognition [1982]
  • Theindependenceofpositiveandnegative affect
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  • The role of Mood in Advertising Effectiveness
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  • The power of feelings inunderstanding advertising effects
  • The personality structureof affect
  • The factor structure of satisfaction and related post-purchase measures
  • The emotions
    Frijda, Nico H T he Emotions [1986]
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  • The Varieties of Consumption Experience Comparing two typologies of emotion in Consumer Behavior
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  • The Social psychology of groups
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  • The Place of Appraisal in Emotion
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  • The Nature of Satisfaction : An UpdatedExaminationandAnalysis
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  • The Language of emotion
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  • The Effect of Motivation to Processon Consumers ′ Satisfaction Reactions
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  • The Consumer′s Mood: An ImportantSituational Variable
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  • Research with the Mood Adjective Checklist
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  • Reliability and Validity of Izar d′s Differential Emotions Scale(DES)
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  • Relations Among Emotion, Appraisal, and Emotional Action Readiness
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  • Psychometric Theory
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  • Psychology of emotion
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