논문상세정보
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- 저자 정태욱 이재준 구자활 조진형
- 제어번호 99694947
- 학술지명 한국산업경영시스템학회지
- 권호사항 Vol. 36 No. 2 [ 2013 ]
- 발행처 한국산업경영시스템학회
- 발행처 URL http://www.ksie.or.kr
- 자료유형 학술저널
- 수록면 39-48 ( 10쪽)
- 언어 -
- 출판년도 2013
- KDC 530.95
- 등재정보 KCI등재
- 판매처 교보문고
유사주제 논문( 168)
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모바일 폰의 애프터서비스 품질요인이 고객만족에 미치는 영향도 차이에 관한 연구' 의 주제별 논문영향력
| 주제 |
|
|
|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 169 | 0 |
0.0% |
주제별 논문영향력
' 모바일 폰의 애프터서비스 품질요인이 고객만족에 미치는 영향도 차이에 관한 연구' 의 참고문헌
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Tongsinsubis Gayipja Su : 5 ~
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The criteria for selectingappropriate fit indices in structuralequation modeling and their rationales
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Social Sciences Research Methodology
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Smart Mobile Gang-guk Silhyun 2011 Year Smart Phone Iyongsiltaejosa
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Servicescapes: The Impact of Physical Surroundings on Customers and Employees
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Service Quality : Insights and Managerial Implications from the Frontier, In Service Quality : New Direction in Theory and Practice
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SERVQUAL: A Multiple Item Scale for Measuring Consumer Perception of Service Quality
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Research Report, Smart-Phone OS(Operating System) Sunhodo Josa : 2 ~ 26Research Report [2011]
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Prioritizing the Dimensionsof Service Quality: An Empirical Investigation and StrategicAssessment
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On the theory of scales of measurement
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Nonparametric Statistics
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Measuring service quality: A reexamination and extension
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Likert scales : dispelling the confusion
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Influence of Service Quality Components to Service Quality Perception and Its Relationship to Customer Satisfaction
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Consumer and provider Expectations and Experience in Evaluating Professional Service Quality
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An Empirical Study on the Relations Between After Service Quality and Customer Satisfaction
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An Applied Service Marketing Theory
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A technique for the measurement of attitudes
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A conceptual model of service quality and its implication for future researchJournal of Marketing 49 [1985]
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A Study on the Service Quality and Customer Satisfaction in Mobile Telecommunication Service
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A Study on Service Quality Components and Customer Satisfaction
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2010 Year Tongsinsijang Gyungjangsanghang Pyung-ga
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(The) Effects of Service Quality of manufacturers on Customer Satisfaction and LoyaltyKim, H. H. [2005]