백두산 지역 관광호텔 내부서비스품질과 종사원 직무만족에 관한 연구
'
백두산 지역 관광호텔 내부서비스품질과 종사원 직무만족에 관한 연구' 의 주제별 논문영향력
논문영향력 요약
주제 |
|
동일주제 총논문수 |
논문피인용 총횟수 |
주제별 논문영향력의 평균 |
2,291
|
7
|
|
주제별 논문영향력
논문영향력
주제 |
주제별 논문수 |
주제별 피인용횟수 |
주제별 논문영향력 |
주제분류(KDC/DDC) |
경영관리
|
2,293
|
0
|
|
계 |
|
2,293
|
0
|
|
* 다른 주제어 보유 논문에서 피인용된 횟수 |
7
|
|
'
백두산 지역 관광호텔 내부서비스품질과 종사원 직무만족에 관한 연구' 의 참고문헌
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박사
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호텔기업의 서비스지향성이 종업원 만족에 미치는 영향
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유통환경에서 외부서비스품질의 결정요인:내부서비스품질,직무성과,직무만족,삶의 만족
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박사
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The satisfaction and retention of frontline employees 7
62 ~ 80
[1996]
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The Relation between Individual Vocation Needs and Work Environment Reinforcers in Sample of Food Service Works University of Minnesota Dissertation
[1984]
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The Nature and Cause of Job Satisfaction Handbook of Industrial and Organizational Psychology
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Refinement and reassessment of the servqual scale
임성규
Journal of Retailing 67 (4) 420 ~ 450
[1991]
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Putting the Service Profit Chain to Work
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More on Improving Service Quality Measurement
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Measuring the JobSatisfaction of Industrial Salesmen
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Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Management 19 (2)
20 ~ 31
[1996]
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Internal Service Quality in Purchasing : An Empirical Study
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Internal Service Quality and the Psychological Work Environment: An Empirical Analysis of Conceptual Interrelations 17 (2)
252 ~ 263
[1997]
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Internal Customer Management and Service Gap within the UK Manufacturing Sector
Chaston
International Journal of Operations and Production
[1994]
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Herzberg'sproposalsandtheirapplicability tothehotelindustry
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Exploration of the Usefulness of Work Related Needs as a Tool for Studies in Job Satisfaction University of Minnesota Dissertation
[1981]
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Exploration of the Usefulness of Important Work Related Needs as a Tool for Studies in Job Satisfaction University of Minnesota
[1981]
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Evaluation Weighted Model of Measuring Job Satisfation
[1973]
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Dimensions and Types of Supervisory Control: effects on sales-person performance and satisfaction 60 (1)
[1996]
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Customer Comes Second andOther Secrets of Exceptional Service
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Antecedents andConsequences of Salesperson Job Satisfaction : Meta-Analysis andAssessment of Causal Effects
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백두산 지역 관광호텔 내부서비스품질과 종사원 직무만족에 관한 연구'
의 유사주제(
) 논문