AI 챗봇과 상담원이 추천하는 제품에 대한 태도와 선택연기에 미치는 영향

유건우 2022년
' AI 챗봇과 상담원이 추천하는 제품에 대한 태도와 선택연기에 미치는 영향' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • AI Chatbot
  • AI 챗봇
  • Anthropomorphism
  • Choice Deferral
  • Product Attitude
  • Social Presence
  • uncertainty
  • 불확실성
  • 사회적 실재감
  • 선택연기
  • 의인화
  • 제품 태도
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
1,664 0

0.0%

' AI 챗봇과 상담원이 추천하는 제품에 대한 태도와 선택연기에 미치는 영향' 의 참고문헌

  • 소비자-브랜드 관계형성에 있어 브랜드의인화의 역할
    김문태 [2014]
  • “In AI We Trust?” The Effects of Parasocial Interaction and Technopian versus Luddite Ideological Views on Chatbot-based Customer Relationship Management in the Emerging “Feeling Economy”
    S. Youn [2021]
  • When the Interface is a Face
    L. Sproull [1996]
  • What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study
  • Uncertainty increases The Reliance on Affect in Decisions
  • The Social Psychology of Telecommunications
    J. Short [1976]
  • The Social Construction of Meaning : An Alternative Perspective on Information Sharing
  • The Role of Social Presence in Establishing Loyalty in E-service Environments
    D. Cyr [2007]
  • The Psychology of Doing Nothing : Forms of Decision Avoidance Rresult from Reason and Rmotion
  • The Influence of a Mere Social Presence in a Retail Context
    J. J. Argo [2005]
  • The Influence of Social Media Interactions on Consumer–brand Relationships : A Three-country Study of Brand Perceptions and Marketing Behaviors
    S. Hudson [2016]
  • The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents
  • The Effects of Anthropomorphic Agents on Advertising Effectiveness and the Mediating Role of Presence
    Y. K. Choi [2001]
  • The Differential Use and Effect of Knowledge-based System Explanations in Novice and Expert Judgment Decisions
    V. Arnold [2006]
  • Stimulating and Sustaining interest in A Language Course : An Experimental Comparison of Chatbot and Human Task Partners
    L. K. Fryer [2017]
  • Searching for Experience on the Web : An Eempirical Examination of Consumer Behavior for Search and Experience Goods
    P. Huang [2009]
  • SNS 내 브랜드 의인화 효과 연구
    유은아 [2017]
  • Real Conversations with Artificial Intelligence : A Comparison between Human–human Online Cconversations and Hhuman–chatbot Conversations
    J. Hill [2015]
  • Predicting consumer responses to a chatbot on Facebook
    B. Zarouali [2018]
  • Para-social Presence and Communication Capabilities of a Web site : A Theoretical perspective
    N. Kumar [2002]
  • On seeing human : A three-factor theory of anthropomorphism
    N. Epley [2007]
  • Naturalizing Anthropomorphism : Behavioral Prompts to Our Humanizing of Animals
  • Multiple Sources in Advertising Appeals : When Product Endorsers are paid by the Advertising Sponsor
    D. J. Moore [1994]
  • Managing User trust in B2C E-services
    D. Gefenm [2003]
  • Making Healthful Food Choices : The Influence of Health Claims and Nutrition Information on Consumers’Evaluations of Packaged Food Products and Restaurant Menu Items
    J. C. Kozup [2003]
  • Is that Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products
  • Introduction to mediation, moderation, and conditional process analysis : A regression-based approach
    A. F. Hayes [2013]
  • Interpersonal Effects in Computer-mediated Interaction : A Relational Perspective
  • Interactivity in Brand Web Sites : Cognitive, Affective, and Behavioral Responses explained by Consumers' Online Flow Experience
  • Interactivity and Vividness effects on Social Presence and Involvement with a Web-based Advertisement
  • Impact of Telepresence Levels on Internet Advertising Effects
    C. J. Keng [2006]
  • Humanizing Brands : When Brands seem to be like Me, Part of Me, and in a Relationship with Me
  • Feeling Love and Doing more for Distant Others : Specific Positive Emotions Differentially Affect Prosocial Consumption
  • Explanations from Intelligent Systems : Theoretical Foundations and Implications for Practice
    S. Gregor [1999]
  • Enhancing Chatbot Effectiveness : The Role of Anthropomorphic Conversational Styles and Time Orientation
    R. Roy [2021]
  • Determinants of Responsiveness in Dyadic Interaction. In Personality, Roles, and Social Behavior
    D. Davis [1982]
  • Decision-making under Uncertainty : Capturing Dynamic Brand Choice Processes in Turbulent Consumer Goods Markets
    Erdem [1996]
  • Consumer Uncertainty and Purchase Decision Reversals : Theory and evidence
  • Consumer Preference for a No-choice Option
    R. Dhar [1997]
  • Cognitive–affective Model of Consumer Satisfaction. An Exploratory Study within the Framework of a Sporting Event
    L. M. Caro [2007]
  • Cognitive, Affective, and Attribute Bases of the Satisfaction Response
  • Can a Chatbot Determine My Diet?:Addressing Challenges of Chatbot Application for Meal Recommendation
  • Buyer Uncertainty and Information Search
  • Born Unequal : A Study of the Helpfulness of User-generated Product Reviews
    Y. Pan [2011]
  • An Experimental Study on Ubiquitous Commerce Adoption : Impact of Personalization and Privacy Concerns
    H. Sheng [2008]
  • Affect as A Decision-making System of The Present
    H. H. Chang [2012]
  • Accessibility or Diagnosticity? Disentangling the Influence of Culture on Persuasion Processes and Attitudes
    J. L. Aaker [2000]