연구동향 분석

피부미용실의 서비스품질과 고객의 전환장벽 및 전환의도의 관계

김설아 방효진 2022년

논문상세정보
인용/피인용
' 피부미용실의 서비스품질과 고객의 전환장벽 및 전환의도의 관계' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • customers of beauty salons
  • service quality
  • switching barriers
  • switching intentions
  • 서비스 품질
  • 전환의도
  • 전환장벽
  • 피부미용실
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
2,434 0

0.0%

' 피부미용실의 서비스품질과 고객의 전환장벽 및 전환의도의 관계' 의 참고문헌

  • 항공사 고객의 전환의도 결정요인에 관한 연구 대안의 매력도, 전환비용
    이준엽 [2007]
  • 의류제품과 미용서비스 구매시 점포서비스품질이 실버소비자만족 및재구매의도에 미치는 영향
    강은미 [2007]
  • 서비스 고객의 만족과 고객충성도 관계에 대한 연구－전환비용과 대안매력도의 매개역할을 중심으로－
    윤경산 [2015]
  • 미용실의 서비스품질이 고객만족과 구전활동에 미치는 영향: 대 구, 경북지역 여대생을 중심으로
    정희영 [2012]
  • 관계혜택(Relational Benefits)이 전환장벽과 점포충성도에 미치는 영향 : 오프라인 VS. 모바일 쇼핑
    서용구 [2017]
  • The Influence of Service Quality on Repurchase Intention in Beauty Shop
    Lee, O. K. [2009]
  • The Effect of Fashion Store Service Quality on Perceived Switching Barriers and Store Loyalty
    Kang, M. Y. [2002]
  • Switching Barriers, Imitation Barriers and Sustainable Competitive Advantage
    Jeon, I. S. [1992]
  • Study on the influence of the service quality of the skin care shop on the switching barrier
    Nam, E. J. [2013]
  • Study on the effects of service quality and store image on the customer loyalty
    Kim, E. J. [2004]
  • Study on the Impact of Customer Satisfaction and Switching Barrier on Brand Loyalty
    Oh, J. Y. [2009]
  • Service marketing
    Lee, M. S. [2010]
  • Research about an Actual Condition of Using a Beauty Salon and Relations of a Service Quality, a Customer Satisfaction, a Customer Loyalty
    Kim, M. J. [2007]
  • Moderating effect of service price and loyalty program on service quality and switching intention
    Kim, J. Y. [2001]
  • Investigating Interactive Effects in the Theory of Planned Behaviours in a Service Provider Switching Context
  • Influence of sport tourism’s participation motivation and destination attributes evaluation on reparticipation and switching intention
    Kim, C. W [2005]
  • Influence of Clothing Salesperson on Consumers' Satisfaction and Purchasing Behavior
    Yi, S. J. [2006]
  • Factors affecting repurchase intention and word-of-mouth in the service encounter: service quality, consumer satisfaction, and service value
    Kim, K. I. [2003]
  • Effects of the quality and ethical characteristics of beauty service on customer satisfaction
    Lee, J. S [2007]
  • Effects of Store Attributes and Consumer Characteristics on Beauty Service Choice Behavior
    Jo, P. R [2003]
  • Effects of Service Loyalty and Pseudo-Loyalty on Repurchase Intentions
    Yi, Y. J. [2001]
  • Effects of Coffee shop Image and Perceived Value on Customer Switching Intentions and Repurchasing Intentions
    Choi, B. K. [2009]
  • Effect of trust relationship in the purchase at internet shopping mall on switching barriers and behaviors
  • Customer switching behavior in service industriAn exploratory study
  • Comparative study between manipulative intention and nonauthentic service by coffee shop employees influencing switching intention via brand credibility
    Pyo, J. H. [2018]
  • A study on the level of awareness, utilization of customer management program and level of job ability on the National Competency Standards(NCS) Bases
    Nam, K. E. [2017]
  • A study on the effect of perceived Value of nail care service quality on customers'self-confidence and behavior intention
    Park, E. J. [2017]
  • A Study on the Intention of Switching Skincare Clinics
    Kim, S. A. [2019]
  • A Study on the Effects of Switching Barriers on Customer Satisfaction and Repurchase Intention in the Service Industr
    Han, O. I. [2011]