대학교육 서비스품질의 중요도-만족도 분석 연구

김명겸 박종우 2019년

논문상세정보

인용/피인용

논문영향력 요약
동일주제 총논문수	논문피인용 총횟수	주제별 논문영향력의 평균
주제	Education service Eduction Satisfaction HedPERF Students’ characteristics important-satisfactionanalysis
30	0	0.0%

논문영향력
주제		주제별 논문수	주제별 논문영향력
주제어	Education service	13	0.0%
	Eduction Satisfaction	3	0.0%
	HedPERF	7	0.0%
	Students’ characteristics	2	0.0%
	important-satisfactionanalysi ...	5	0.0%
계		30	0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수

Whe Does a College Deserve to be Called High Quality Improving Teaching and Institutional Quality
Astin, Alexander W. [1980]
Total Quality Management in Services, Part I : Understanding and Classifying Services
Dotchin, J. A. [1994]
The development of HEdPERF : a new measuring instrument of service quality for the higher education sector
Abdullah, F [2006]
Student satisfaction : an alternative approach to assessing this important concept
Elliot, K. M. [2002]
Measuring service quality in higher education: HEdFERF versus SERVPERF
Abdullah., F. [2006]
Measuring Service Quality: A Reexamination and Extension
Cronin, J. J. [1992]
Implication characteristics of school brand and its creation
Deming, Y [2006]
HEdPERF versus SERVPERF : The Quest for Ideal Measuring Instrument of Service Quality in Higher Education Sector
Firdaus, A [2005]
Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
Bitner, M. J [1990]
Assessment for excellence: The philosophy and practice of assessment and evaluation in higher education
Astin, A. W. [1993]
Applying Total Quality Management to Business Education
Brown, D. J. [1993]