논문상세정보
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- 저자 고은주 이형룡
- 제어번호 106026325
- 학술지명 외식경영연구
- 권호사항 Vol. 21 No. 3 [ 2018 ]
- 발행처 한국외식경영학회
- 발행처 URL http://www.fmsok.or.kr
- 자료유형 학술저널
- 수록면 33-52
- 언어 Korean
- 출판년도 2018
- 등재정보 KCI등재
- 판매처
유사주제 논문( 0)
' 업스케일 레스토랑의 서비스품질과 지각된 가격공정성이 행동의도에 미치는 영향- 지각된 가격공정성의 매개효과 -' 의 참고문헌
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외식 상황 자기감시성의 외식상황 자기감시성 및 정보원천활용 정도에 따른 레스토랑 선택속성 중요도 차이 연구김현영 [2015]
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에스테틱샵의 서비스품질이 가격공정성 지각과 고객만족 및 재방문의도, 구전의도에 미치는 영향장광희 [2013]
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레스토랑 서비스품질 척도 개발김광지 [2012]
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The relationships among overall quick-casual restau-rant image, perceived value, customer satisfaction, and behavioral intentionsRyu, K. [2008]
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The price is unfair! A conceptual framework of price fairness perceptionsXia, L. [2004]
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The influence of price fairness on customer satisfaction : an empirical test in the context of automobile purchasesHerrmann, A. [2007]
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The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurantsJin, N. [2016]
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The Behavioral Consequences of Service QualityZeithaml, V.A [1996]
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ServqualParasuraman, A. [1988]
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PRICING STRATEGY & PRACTICE"Why did you do that?"The important role of inferred motive in perceptions of price fairnessCampbell, M. C. [1999]
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Is a good deal always fair? Examining the concepts of transaction value and price fairnessXia, L. [2010]
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Implications of Loyalty Program Membership and Service Experiences for Customer Retention and ValueBolton, R. N [2000]
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Evaluating service encounters: the effects of physical surroundings and employee responsesBitner, M. J. [1990]
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Cultural influences on fairness perception of revenue management pricing in the tourism and hospitality industry
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Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidenceZeithaml, V. A. [1988]
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An Empirical Study of SERVQUAL's DimensionalityLlosa, S. [1998]
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All's not fair in pricing : an initial look at the dual entitlement principleUrbany, J. E. [1989]
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Affect in dyadic negotiation: A model and propositionsBarry, B. [1996]
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A Service Quality Model and Its Marketing ImplicationGrӧnroos, C. A. [1984]
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A Measure of Service Quality for Retail Stores : Scale Development and ValidationDabholkar, P. A. [1996]