리테일 매장에서 소비자 구매결정에 미치는 사회적 존재의 영향 -쇼핑동반자, 다른 고객, 판매원-
박경애
2018년
' 리테일 매장에서 소비자 구매결정에 미치는 사회적 존재의 영향 -쇼핑동반자, 다른 고객, 판매원-' 의 참고문헌
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점포의 혼잡성이 소비자 감정과 쇼핑행동에 미치는 영향박경애 [2003]
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쇼핑가치가 ‘나홀로 쇼핑’에 미치는 영향에 관한 연구서용한 [2012]
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With or without you: The positive and negative influence of retail companionsPhillip M. Hart [2014]
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Why shopping pals make malls different?Jean-Charles Chebat [2014]
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Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and ValidationE. Deanne Brocato [2012]
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Unacquainted influencers: When strangers interact in the retail settingMary Ann McGrath [1995]
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The impact of other customers on service experiences: A critical incident examination of “getting along”Stephen J. Grove [1997]
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The impact of customer‐to‐customer interactions in a high personal contact service settingRobert Moore [2005]
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The Influence of a Mere Social Presence in a Retail ContextJennifer J. Argo [2005]
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The Influence of Friends on Consumer Spending: The Role of Agency–Communion Orientation and Self-MonitoringDidem Kurt [2011]
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Shopping with friends and teens’ susceptibility to peer influenceTamara F Mangleburg [2004]
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Shopping motives, big five factors, and the hedonic/utilitarian shopping value : An integration and factorial studyGuido, G. [2006]
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Salespeople's affect toward customersArun Sharma [2003]
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Predicting buyers' selection of interpersonal sources : The role of strong ties and weak tiesKiecker, P. [1994]
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Other customers in the retail environment and their impact on the customer’s evaluations of the retailerMagnus Söderlund [2011]
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Motivational Antecedents of Social Shopping for Fashion and its Contribution to Shopping SatisfactionJiyun Kang [2011]
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Measurement of Consumer Susceptibility to Interpersonal InfluenceWilliam O. Bearden [1989]
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Influence of salesperson characteristics and customer emotion on retail dyadic relationshipsSanghyun Lee [2015]
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Human factors in retail environments: a reviewJae‐Eun Kim [2012]
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How Does Shopping With Others Influence Impulsive Purchasing?Xueming Luo [2005]
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Factors affecting couples' decisions to jointly shopJunsang Lim [2011]
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Effects of positive customer-to-customer service interactionJaewon (Jay) Yoo [2012]
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Effect of social influence on repurchase intentionsKen Butcher [2002]
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Does a companion always enhance the shopping experience?Adilson Borges [2010]
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Customer-to-customer exchange: Its MOA antecedents and its impact on value creation and loyaltyThomas W. Gruen [2007]
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Consumption in the public eye: The influence of social presence on service experienceYi He [2012]
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Consumer Self-Confidence: Refinements in Conceptualization and MeasurementWilliam O. Bearden [2001]
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Consumer Knowledge AssessmentC. Whan Park [1994]
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Companion Shoppers and the Consumer Shopping ExperienceJoan Lindsey-Mullikin [2011]
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An empirical examination of perceived retail crowding, emotions, and retail outcomesJiunn-Ger Tony Li [2009]
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An Examination of Social Influence on Shopper Behavior Using Video Tracking DataXiaoling Zhang [2014]