논문상세정보
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- 저자 오현성 이지연 채준호
- 제어번호 105966039
- 학술지명 인적자원개발연구
- 권호사항 Vol. 21 No. 4 [ 2018 ]
- 발행처 한국인적자원개발학회
- 발행처 URL http://www.kahrd.or.kr/
- 자료유형 학술저널
- 수록면 165-196
- 언어 Korean
- 출판년도 2018
- 등재정보 KCI등재
- 판매처
유사주제 논문( 0)
' 공공부문 감정노동 종사자의 잠재 프로파일 분석 : 감정노동 유형에 따른 우울 및 직무만족의 차이' 의 참고문헌
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한국형 감정노동평가도구산업안전보건연구원 [2013]
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한국형 감정노동 및 폭력 조사도구 적용 연구장세진 [2014]
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감정노동의 시대, 누구를 위한 감정인가신경아 [2017]
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主要憂戀症환자 예비평가에서 the Center for Epidemiologic Studies Depression Scale(CES-D)의진단적 타당성 연구조맹제 [1993]
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When"The Show Must Go On" : Surface Acting and Deep Acting as Determinants of Emotional Exhaustion and Peer-Rated Service DeliveryGrandey, A. A [2003]
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The sociology of emotional laborWharton AS [2009]
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The role of occupational emotional labor requirements on the surface acting –job satisfaction relationshipBhave, D. P. [2016]
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The relationship between affective and normative commitment : review and research agendaBergman, M. E. [2006]
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The emerging field of emotion regulation : an Integrative reviewGross, J. J. [1998]
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The dimensionality and antecedents of emotional labor strategiesDiefendorff, J. M. [2005]
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The affective consequences of service work: Managing emotions on the jobWharton, A. S. [1993]
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The Dimensions, Antecedents, and Consequences of Emotional LaborMorris, J. A. [1996]
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Testing a conservation of resources model of the dynamics of emotional laborBrotheridge CM [2002]
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On the costs and benefits of emotional labor. A meta-analysis of three decades of researchHülsheger, U. R. [2011]
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Multiple-group analysis of similarity in latent profile solutionsMorin, A. J. S. [2016]
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Motivation profiles at work : A self-determination theory approachHoward, J. [2016]
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Modeling unobserved heterogeneity using latent profile analysis : A Monte Carlo simulationPeugh, J. [2013]
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Latent class procedures : Applications to organizational researchWang, M. [2011]
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Job BurnoutMaslach, C. [2001]
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Is emotional labor more difficult for some than for others? A multilevel, experience-sampling studyJudge TA [2009]
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Integrating person-centered and variable-centered analyses : Growth mixture modeling with latent trajectory classesMuthén B. [2000]
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Inauthenticity and Depression : Assessing the Consequences of Interactive Service WorkErickson, R. J. [1997]
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In praise of contextJohns, G. [2001]
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General growth mixture analysis of adolescents' developmental trajectories of anxiety: the impact of untested invariance assumptions on substantive interpretationsMorin, A. J. S. [2011]
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Gender and emotional labor in public organizations : An empirical examination of the link to performanceMeier, K. J. [2006]
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Expression of emotion as part of the work roleRafaeli A [1987]
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Episodic processes in emotional labor : perceptions of affective delivery and regulation strategiesBeal, D. J. [2006]
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Emotional regulation in the workplace: a new way to conceptualize emotional laborGrandey AA [2000]
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Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonanceVan Dijk PA [2006]
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Emotional labour and emotional exhaustion : Interpersonal and intrapersonal mechanismsMartínez-Iñigo, D. [2007]
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Emotional labor: a conceptualization and scale developmentGlomb TM [2004]
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Emotional labor in the 21st century: Diverse perspectives on emotion regulation at workAshforth, B. E. [2013]
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Emotional labor in the 21st century: Diverse perspectives on emotion regulation at workMesquita, B. [2013]
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Emotional labor in service workLeidner, R. . [1999]
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Emotional labor at a crossroads: where do we go from here?Grandey AA [2015]
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Emotional labor actors : A latent profile analysis of emotional labor strategiesGabriel, A. S. [2015]
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Emotional dissonance, emotional exhaustion and job satisfaction in call centre workersLewig Ka [2003]
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Emotional dissonance in organizations : A conceptualization of consequences, mediators and moderatorsAbraham, R. [1998]
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Emotional display rules as work unit norms : A multilevel analysis of emotional labor among nursesDiefendorff, J. M. [2011]
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Emotional Labor in Service Roles : The Influence of IdentityAshforth, B. E [1993]
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Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”Brotheridge, C. M [2002]
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Emotion work and psychological well-being : A review of the literature and some conceptual considerationsZapf, D. [2002]
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Emotion regulation in customer service roles : Testing a model of emotional laborTotterdell, P. [2003]
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Do data characteristics change according to the number of scale points used?Dawes, J. [2012]
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Display rules versus display autonomy: emotion regulation, emotional exhaustion, and task performance in a call center simulationGoldberg, L. S. [2007]
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Display rule"regulators" : The relationship between supervisors and worker emotional exhaustionWilk, S. L. [2005]
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Differences in emotional labor across cultures : A comparison of Chinese and US service workersAllen, J. A. [2014]
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Detecting mixtures from structural model differences using latent variable mixture modeling : A comparison of relative model fit statisticsHenson, J. M. [2007]
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Deciding on the number of classes in latent class analysis and growth mixture modeling : A Monte Carlo simulation studyNylund, K. L. [2007]
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Classical latent profile analysis of academic self-concept dimensions: synergy of person-and variable-centered approaches to theoretical models of self-conceptMarsh, H. W. [2009]
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Auxiliary variables in mixture modeling: three-step approaches using MPLUSAsparouhov, T. [2014]
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A profile of profiles: A meta analysis of the nomological net of commitment profilesKabins A. [2016]
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A person-centered approach to the study of commitmentMeyer, J. P. [2013]
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A person-centered approach to commitment research: theory, research, and methodologyMeyer, J. P. [2016]
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A multilevel field investigation of emotional labor, affect, work withdrawal, and genderScott, B. A. [2011]