논문상세정보
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- 저자 양지혜 유정화
- 제어번호 105962732
- 학술지명 서비스경영학회지
- 권호사항 Vol. 19 No. 5 [ 2018 ]
- 발행처 한국서비스경영학회
- 발행처 URL http://www.koreaservice.or.kr
- 자료유형 학술저널
- 수록면 61-82
- 언어 Korean
- 출판년도 2018
- 등재정보 KCI등재
- 판매처
유사주제 논문( 0)
' 항공사 객실승무원의 리더-구성원 교환관계가 고객지향성에 미치는 영향: 핵심가치평가의 조절효과와 정서적 안녕의 매개효과' 의 참고문헌
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박사
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한식당 조리종사원의 직무자원과 직무요구가 직무착근도 및 직무탈진에 미치는 영향나정숙 [2015]
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지방공무원 핵심자기평가가 고객지향성에 미치는 영향김정숙 [2015]
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Work environments, stress, and productivity: An examination using ASSETDonald Ian [2005]
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Using the Jobrelated Affective Well-being Scale (JAWS) to investigate affective responses to work stressorsVan Katwyk, P. T. [2000]
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The need for and meaning of positive organizational behaviorLuthans, F. [2002]
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The moderating role of social ties on entrepreneurs’ depressed affect and withdrawal intentions in response to economic stressPollack, J. M [2012]
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The measurement of work engagement with a short questionnaire: a cross-national studySchaufeli, W. B. [2006]
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The dispositional causes of job satisfaction: A core evaluations approachJudge, T. A. [1997]
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The core self-evaluations scale: development of a measureJudge T. A. [2003]
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The Transformation of Professionals into Self-Managing and Partially Self-Designing Contributors: Toward a Theory of Leadership-MakingGraen, George B [1991]
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The Leadership Quarterly, 2014 Leader–member exchange (LMX) in context:How LMX differentiation and LMX relational separation attenuate LMX's influence on OCB and turnover intentionHarris, T. B. [2014]
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Social identity, health and well‐being: An emerging agenda for applied psychologyHaslam, S. Alexander [2009]
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Research in personnel and human resources managementLiden, R. C. [1997]
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Relationship of core self-evaluations to goal-setting, motivation, and performanceErez A [2001]
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Relationship of core self evaluations traits—self-esteem, generalized self efficacy, locus of control, and emotional stability—with job satisfaction and job performance: a meta-analysisJudge T. A [2001]
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Relationship between leader-member exchange and organizational citizenship behaviors:Examining themoderating role of empowermentZhong, J. [2011]
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Reciprocation of perceived organizational supportEisenberger, R. [2001]
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Psychological resilience, positive emotions, and successful adaptation to stress in later lifeOng, A. D. [2006]
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Positive emotions broaden the scope of attention and thought-action repertoiresFredrickson, B. L [2003]
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Internal benefits of service-worker customer orientation: Job satisfaction, commitment, and organizational citizenship behaviorsDonavan, D. T. [2004]
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Human resources management for public and nonprofit organizations:A strategic approachPynes, J. E. [2004]
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From ideal to real: a longitudinal study of the role of implicit leadership theories on leader-member exchanges and employee outcomesEpitropaki, O [2005]
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From catalog to classification: Murray’s needs and the five-factor modelCosta Jr, P. T. [1988]
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Fairness perceptions of supervisor feedback, LMX, and employee well-being at workSparr, J. L. [2008]
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Emotional stability, core self-evaluations, and job outcomes: A review of the evidence and an agenda for future researchJudge, T. A. [2004]
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Do social stressors impact everyone equally? An examination of the moderating impact of core self-evaluationHarris, K. J. [2009]
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Dispositional effects on job and life satisfaction: The role of core evaluationsJudge, T. A. [1998]
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Developing customer orientation among service employeesKelly, S. W. [1992]
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Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiencesWeiss, Howard M. [2002]
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Customer Orientation, Relationship Quality and Relational Benefits to the FirmMacintosh, G [2007]
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Critique and review of leader–member exchange theory:Issues of agreement, consensus, and excellenceSchyns, B [2010]
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Core self-evaluations and job burnout: The test of alternative modelsBest, R. G. [2005]
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Conceptualizing executive hubris: The role of core-self evaluations in strategic decision-makingHiller, N. J. [2005]
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Behavior in organizations as a functioning of employees’ locus of controlSpector, P. E. [1982]
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Approach or avoidance (or both?):Integrating core-self evaluations with and an Approach/avoidance frameworkFerris, D. L. [2011]
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Affect and creativity at workAmabile, T. M. [2005]
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A meta analysis of work demand stressors and job performance:Examining main and moderating effectsGilboa, S. [2008]
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A managerial measure of organizational service-orientationLytle R. S. [1998]