연구동향 분석

서비스 가치를 적용한 국내 택배산업의 고객만족 전략연구

조철호 강병서 2004년

논문상세정보
    • 저자 조철호 강병서
    • 제어번호 104693227
    • 학술지명 고객만족경영연구
    • 권호사항 Vol. 6 No. 2 [ 2004 ]
    • 발행처 한국고객만족경영학회
    • 발행처 URL http://www.kcsma.or.kr
    • 자료유형 학술저널
    • 수록면 75-100
    • 언어 -
    • 출판년도 2004
    • 등재정보 KCI등재
    • 판매처
    유사주제 논문( 0)
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' 서비스 가치를 적용한 국내 택배산업의 고객만족 전략연구' 의 참고문헌

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