공기업에서의 내부마케팅과 고객지향성이 서비스 품질과 고객만족에 미치는 영향에 관한 연구

논문상세정보
    • 저자 정기한 황인호 신재익
    • 제어번호 104692268
    • 학술지명 고객만족경영연구
    • 권호사항 Vol. 9 No. 1 [ 2007 ]
    • 발행처 한국고객만족경영학회
    • 발행처 URL http://www.kcsma.or.kr
    • 자료유형 학술저널
    • 수록면 103-122
    • 언어 Korean
    • 출판년도 2007
    • 등재정보 KCI등재
    • 판매처
    유사주제 논문( 0)

' 공기업에서의 내부마케팅과 고객지향성이 서비스 품질과 고객만족에 미치는 영향에 관한 연구' 의 참고문헌

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