쇼핑가치가 고객만족과 구매행동에 미치는 영향에 관한 연구-백화점 쇼핑행동을 중심으로-
활용도 Analysis
논문 Analysis
연구자 Analysis
저자
안광호
임병훈
정선태
제어번호
104605368
학술지명
ASIA MARKETING JOURNAL
권호사항
Vol.
10
No.
2
[
2008
]
발행처
한국마케팅학회
발행처 URL
http://www.kma.re.kr
자료유형
학술저널
수록면
99-123
언어
Korean
출판년도
2008
등재정보
KCI등재
소장기관
영남대학교 중앙도서관
영남대학교 중앙도서관
판매처
'
쇼핑가치가 고객만족과 구매행동에 미치는 영향에 관한 연구-백화점 쇼핑행동을 중심으로-' 의 참고문헌
측정방법에 따른 고개만족도와 재구매의도간의 상관관계의 차이에 관한 연구
안광호
소비자학연구 111 1 37-48
[2000]
인터넷탐색 가치에 의해 분류한 온라인 소비자 집단별 특성에 관한 연구 - 인터넷 사용형태, 인터넷 쇼핑경험, 인구 통계적 특성을 중심으로-
박철
소비자학 연구 129 1 31-52
[2001]
쇼핑가치가 점포이미지와 인터넷 쇼핑몰에서의 소비자구매의도 간의 관계에 미치는 영향에 관한 연구
안광호
소비자학 연구 13 4 101-122
[2002]
소매기관의 소비자가치에 관한연구
윤명숙
소비문화연구 6 1 137-157
[2003]
서비스품질과 서비스가치
이학식,김영
한국마케팅저널 1 2 77-99
[1999]
물리적 환경이 서비스품질 평가에 미치는 영향에 관한 연구
이유재
마케팅연구 13 1 61-86
[1998]
매장의 특징, 매장내 감정 및 쇼핑행위에 관한 조직적 연구
유창조
마케팅연구 12 2 1-28
[1997]
고객재구매의도 결정요인에 관한 연구:고객가치, 고객만족, 전환비용, 대안의 매력도
김상현
마케팅 연구 17 2 25-54
[2002]
“Product Involvement as Leisure Behavior." in Advances in Consumer Research, Vol. 11, ed
Work and/or Fun: Measuring Utilitarian Shopping Value
The role of perceived risk in the quality-value relationship : a study in a retail environment
The Structure and Determinants of Consumer Complaint Intentions and Behavior
Maute, M. F
Journal of Economic Psychology 14 2 219-
[1993]
The American Customer Satisfaction Index : Nature, Purpose, and Findings
Structual Equation Modeling with EQS/Windows: Basic Concepts, Applications, and Programming
Strengthening the satisfaction-profit chain
Shopping Values of Russian Consumers:the Impact of Habituation in a Developing Economy
Reflections of Gaining Competitive Advantage Through Customer Value
Parasuraman,A
Journal of the Academy of Marketing Science 25 2 154-161
[1997]
Qualitative Analysis from the Consumer Behavior Odyssey:Role of Consumer and Researcher
Belk,R.W
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[1987]
Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study
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[1994]
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[1997]
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Linking Service Quality, Customer Satisfaction, and Behavioral Intention
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Hedonic shopping motivations
Hedonic Consumption:Emerging Concepts,Methods and Propositions
Experiential Value:Conceptualization,Measurement and Application in the Catalog and Internet Shopping Environment
Ethongraphic 접근방식을 통한 쇼핑행위에 관한 탐색적 연구:확장된 개념,감정의 다양성,동기의 다양성
유창조
소비자학 연구 50 2 45-62
[1994]
Estimating Zones of Tolerance in Perceived Service Quality and Perceived Service Value
Effect of Price, Brand, and Store Information on Buyers' Product Evaluations
Disconfirmation Processes and Consumer Evaluations in Product Usage
Dealers and Dealing in a Periodic Market:Informal Retailing in Ethnographic Perspective
Customer value: The next source for competitive advantage
Woodruff, R. B.
Journal of the Academy of Marketing Science 25 2 139-153
[1997]
Customer Satisfaction with Services:Putting Perceived Value into the Equation
Consumer Perceptions of Price, Quality, and Value : A Means-End Model and Synthesis of Evidence
Consumer Evaluation of Fast-food Services: A Cross-National Comparison
Lee, Moonkyu
The Journal of services Marketing 11 1 39-52
[1997]
Consumer Complaining Behaviors:An Investigation across Three Service Categories
Singh, J
Journal of The Marketing Science 18 1 1-15
[1985]
Assessing the effects of quality,value, and customer satisfaction onconsumer behavioral intentions in serviceenvironments
Another Trip to the Mall:A Segmentation Study of Customers Based on their Activities
An Assessment of the Relationship Between Service Quality and Customer Satisfaction in the Formation of Consumers' Purchase Intention
Across-sectional test of the effect and conceptualization of service value
Cronin, J. J.
The Journal of services marketing 11 6 375-391
[1997]
A Motivation-Based Shopper Typology
'
쇼핑가치가 고객만족과 구매행동에 미치는 영향에 관한 연구-백화점 쇼핑행동을 중심으로-'
의 유사주제(
) 논문