“소셜커머스 고객의 신뢰, 만족, 그리고 충성도의 구조적관계 소셜커머스 사업자를 중심으로”
활용도 Analysis
논문 Analysis
연구자 Analysis
'
“소셜커머스 고객의 신뢰, 만족, 그리고 충성도의 구조적관계 소셜커머스 사업자를 중심으로”' 의 참고문헌
항공예약시스템의 품질과 공급사의 관계노력이 종업원의 미래행동에 미치는 영향
패밀리 레스토랑의 브랜드 개성과 충성도: 브랜드 자아동일시, 신뢰, 그리고 만족의 관계를 중심으로
이용기
상품학연구 28 4 107-119
[2010]
인터넷 쇼핑동기에 따른 소비자 감정적 반응의 유형 비교
이용기
마케팅논집(Journal of Marketing Studies) 18 1 97-115
[2010]
온라인에서의 구전커뮤니케이션이 상표평가에 미치는 영향에 관한 연구: 상표사용후기와 답글을 중심으로
박찬
소비자학연구 17 1 73-93
[2006]
오픈마켓에 대한 구매자 만족과 선호의 영향요인 이해:오픈마켓과 종합인터넷쇼핑몰의 비교연구
이주량
Asia Pacific Journal of Information Systems 16 4 49-70
[2006]
신뢰와 관계학습이 외식업 프랜차이즈 가맹점의 장기지향성과 관계성과에 미치는 영향
안성훈
호텔관광연구 11 3 31-48
[2009]
기업명성(Corporate Reputation)과 공중의 이슈 프레임이기업 정당성 인식(Perceived Corporate Legitimacy)에미치는 영향: 삼성의 경영권 승계 이슈를 중심으로
강문정
한국언론학보 51 2 479-507
[2007]
e-서비스 품질의 결정요인이 고객만족 및 재구매 의도에 미치는 영향: e-Learning 사용자를 대상으로
민병권
상품학연구 24 3 154-177
[2006]
e-브랜드에 있어서 웹 상호작용성이 관계품질과 고객충성도에 미치는 영향
이정란
한국경영과학회지 29 4 73-93
[2004]
Zero Defections: Quality Comes to Services
Why do Customer Switch? The Dynamics of Satisfaction Versus Loyalty
Why Do People Play on‐Line Games? An Extended TAM with Social Influences and Flow Experience
Values, Attitudes, and Interpersonal Behavior, in Nebraska Symposium on Motivation
Understanding Determinants of Online Consumer Satisfaction:A Decision Process Perspective
Kohli, Rajiv
Journal of Information systems 21 19 115-135
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Trust in Internet Shopping
The Value of Internet Commerce to the Customer
The Use of Pledgers to Build and Sustain Commitment in Distribution Channels
Anderson Erin
Journal of Educational Psychology 80 3 206-267
[1992]
The Theory of Buyer Behavior
The Social Construction of Reputation:Certification Contests,Legitimation and the Survival of Organizations in the American Automobile Industry:1895-1912
The Service Profit Chain:How Leading Companies Link Profit and Growth to Loyalty,Satisfaction,and Value
The Role of Trust in Online Customer Support
The Reputational Landscape
The Organizational Trust Inventory: Development and Validation, in Trust in Organizations: Frontiers of Theory and Research
The Influence of Familial and Peer-based Reference Groups on Consumer Decisions
The Impact of Employee Performance Cues on Guest Loyalty Perceived Value and Service Quality
The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships
The Effect of Web Interface Features on Consumer Online Purchase Intentions
The Cornerstone of Competitive Advantage:A Resource-based View
Strategic Assets and Organizational Rent
Services Marketing: Integrating Customer Focus Across the Firm
Service Marketing:Concepts,Strategies and Cases
Return on Quality(ROQ):Marketing Service Quality Financially Accountable
Retail Relationship and Store Loyalty:A Multi-level Perspective
Relationship Quality in Service Selling:An Interpersonal Influence Perspective
Reducing Buyer Search Costs:Implications for Electric Marketplace
Recycling as Altruistic Behavior:Normative and Behavioral Strategies to Expand Participation in a Community Recycling Program
On the Relationship Between Perceived Service Loyalty and Switching Costs
Ruyter, Ko De
International Journal of Service Industrial Management 9 5 436-453
[1998]
On Bad Decisions and Disconfirmed Expectancies; The Psychology of Regret and Disappointment
Multivariate Data Analysis
Motivation: Theories and Principles
Marketing Management:The millennium edition
Individual and Network Influences on the Adoption and Perceived Outcomes of Electronic Messaging
Individual Differences in Impulse Buying Tendency:Feeling and no Thinking
How Consumers Evaluate eWOM(electric word-of-mouth) Messages
Doh, Sun-Jae
Cyberpsychology and Behavior 12 2 193-197
[2009]
Factors Affecting trust in market research relationships
Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
E-complaining: A Content Analysis of an Internet Complaint Forum
E-commerce: The Role of Familiarity and Trust, Pergamon Press
E-Loyalty:Your Secret Weapon on the Web
Dimensions and Types of Supervisory Control:Effects on Salesperson Performance and Satisfaction
Developing Buyer-seller Relationship
Determinants of Continuity in Conventional Industrial Channel Dyads
Customer Value,Satisfaction,Loyalty and Switching Costs:An Illustration from a Business-to-business Service Context
Lam, Shun Yin
Journal of the Academy of Marketing Science 32 3 292-311
[2004]
Customer Retention, Loyalty, and Satisfaction in the German Mobile Cellular Telecommunications Market
Customer Loyalty:Toward and Integrated Conceptual Framework
Dick, Alan S
Journal of the Academy of Marketing Science 22 2 99-113
[1994]
Customer Loyalty to the Salesperson and the Store:Examining Relationship of Customers in an Upscale Retail Context
Customer Loyalty and Complex Service: The Impact of Corporate Image on Quality, Customer Satisfaction and Loyalty for Customers with Varying Degrees of Service Expertise
Creating Corporate Reputation; Identity, Image and Performance
Consumer Trust in An Internet Store
Consumer Style and Health:The Role of Impulsive Buying in Unhealthy Eating
Consumer Perceptions of Price,Quality,and Value:A Means end Model and Synthesis of Evidence
Consumer Information Search Behavior and Internet
Compulsive Buying:A Phenomenological Exploration
Cognitive,Affective,and Attribute Bases of the Satisfaction Response
CS/D-Overview and Future Research Directions, in Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction
Building Customer Relations Over the Internet
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Bases of e-store Loyalty:Perceived Switching Barriers and Satisfaction
Antecedents and Consequences of Trust in a Service Provider the Case of Primary Care Physicians
Analysing the Commitment-loyalty Link in Service Context
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Singh, Jagdip
Journal of the Academy of Marketing Science 28 1 150-167
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A Typology of Online Shoppers Based on Shopping Motivations
A Multi-stage Model of Word-of-mouth Influence through Viral Marketing
De Bruyn, Arnaud
International Journal of Research in Marketing 25 3 151-163
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A Cost/Benefit Approach to Understanding Service Loyalty
Lee, Moonkyu
Journal of Services Marketing 15 2 113-130
[2001]
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
'
“소셜커머스 고객의 신뢰, 만족, 그리고 충성도의 구조적관계 소셜커머스 사업자를 중심으로”'
의 유사주제(
) 논문