정서노동 예측 시 성격 5 요인과직무환경변수의 역할: 미국 호텔업 종사자를 대상으로
활용도 Analysis
논문 Analysis
연구자 Analysis
저자
신강현
이랑
허창구
김재연
제어번호
104141834
학술지명
한국심리학회지 산업 및 조직
권호사항
Vol.
19
No.
1
[
2006
]
발행처
한국산업및조직심리학회
발행처 URL
http://www.koreanpsychology.or.kr
자료유형
학술저널
수록면
105-124
언어
Korean
출판년도
2006
등재정보
KCI등재
소장기관
영남대학교 중앙도서관
영남대학교 중앙도서관
판매처
'
정서노동 예측 시 성격 5 요인과직무환경변수의 역할: 미국 호텔업 종사자를 대상으로' 의 참고문헌
한국과 미국의 호텔기업 조직문화 비교연구
정경일
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정서적 노동이 체험정서, 표현정서 및 양자간의 불일치에 미치는 효과
이주일
한국심리학회지: 사회 및 성격 13 2 149-171
[1999]
정서의 체험 및 표현성이 건강과 심리적 안녕에 미치는 영향
이주일
한국심리학회: 사회 및 성격 11 1 117-140
[1997]
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[1989]
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Gross, J
Review of General Psychology 2 3 271-299
[1998]
The dimensionality and Antecedents of Emotional Labor Strategies
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The Managed Heart: Commercialization of Human Feeling
The Dimensions, Antecedents, and Consequences of Emotional Labor
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Research in Organizational Behavior 101 43-80
[1988]
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[2000]
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Journal of Personality and Social Psychology 66 934-949
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Rafaeli, A.
Academy of Management Journal 34 749-775
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Journal of Personality and Social Psychology 68 947-959
[1995]
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Emotional Intelligence
Salovey, P.
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[1990]
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Journal of Occupational Health Psychology 15 1 95-110
[2000]
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Spector, P. E
Journal of Occupational Health Psychology 3 356-367
[1998]
Development and Validation of the Emotional Labor Scale
Brotheridge, C. M.
Journal of Occupational and Organizational Psychology 76 365-379
[2003]
Darwin and facial expression: a century of research in review
Culture and organization
Hofstede
International Studies of Management and Organization 10 4 75-90
[1981]
Conflict over emotional expression : psychological and physical correlates
King, L. A.
Journal of Personality and Social Psychology 58 864-877
[1990]
Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
Antecedents and consequences of emotional display rule perceptions
Antecedent-and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology
Gross, J.
Journal of Personality and Social Psychology 74 1 224-237
[1998]
Actors in search of a character, student social workers quest for professional identity
'
정서노동 예측 시 성격 5 요인과직무환경변수의 역할: 미국 호텔업 종사자를 대상으로'
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