”Annals of Tourism Research 29

“Toward a relationalunderstanding of leisure social worlds

“The validity ofalternative approaches to evaluating quality of afestival ”Journal of Travel Research 34

“The effect ofcorporate image in the formation of consumerloyalty ”Journal of Service Research 1 pp.82-92.

“The compositionof source and activity loyalty within a publicagency’s golf operation ”Journal of Park andRecreation Adminstration 8

“Serviceconsumption criticality in failure recovery ”

“Recreation specialization as a factor in backcountry trail choice ” Proceedings of nationalwilderness research conference

“Measuringservice quality in restaurants an application of theSERVQUAL instrument

“Measurement of brand loyalty ”Proceedings of thethirty-seventh conference of the Americanmarketing association

“Critical factors and their thresholdfor camper satisfaction at two campgrounds ”Journal of Leisure Research 19

“A two-dimensional concept of brandloyalty ”Journal of Advertising Research 9

toward an integrated conceptual framework ”Journal of the Academy of Marketing Science 22

and low loyaltyparticipants in two leisure activities

The festival of Pacific Arts: an emerging special interest tourism event

Place and identity processes

Event Management & Event Tourism

Consumer’s true brand loyalty: the central role of committment

A “Understanding translation process in the socialpsychology ” Journal of Social Psychology 14