교육과 개인역량이 영업사원의 직무몰입에 미치는 영향에 관한 연구

논문상세정보
    • 저자 유명근 박운용 임병훈
    • 제어번호 103792802
    • 학술지명 기업경영연구
    • 권호사항 Vol. 17 No. 1 [ 2010 ]
    • 발행처 한국기업경영학회
    • 발행처 URL http://www.kocoma.or.kr
    • 자료유형 학술저널
    • 수록면 103-123
    • 언어 Korean
    • 출판년도 2010
    • 등재정보 KCI등재
    • 소장기관 경희대학교 국제캠퍼스 도서관
    • 판매처
    유사주제 논문( 0)

' 교육과 개인역량이 영업사원의 직무몰입에 미치는 영향에 관한 연구' 의 참고문헌

  • 현대 소비자 행동론
    송용섭 - [1991]
  • 판매원의 감정부조화와 감정적 고갈이 고객지향성 및 고객의 서비스품질 평가에 미치는 영향
    서문식 마케팅연구 17 4 47-75 [2002]
  • 판매원 교육의 필요성과 방향에 관한 연구
    노치숙 사회과학연구 7 4 155-167 [1993]
  • 직무스트레스에 따른 조직몰입과 직무만족-고용형태에 따른 조절효과를 중심으로
    양춘희 관광연구저널 19 3 229-241 [2005]
  • 직무스트레스 평가방법
    박정선 - [2004]
  • 전략경영에 관한 전통적 방법론들의 철강산업 적용 타당성과 대안논리
    박찬욱 POSPI경영연구 1 1 115-149 [2001]
  • 영업사원 이직의도의 관계론적 선행변수에 관한 연구
    전광호 마케팅연구 18 2 95-122 [2003]
  • 소비자의 외부적 정보탐색에 관한연구
    유동근 [1988]
  • 산업재 판매요원에 대한 통제유형 반응 및 직무결과의 구조적 관계
    이학식 마케팅연구 15 3 51-83 [2000]
  • 사회적 성 역할과 노동태도의 형성: 직무만족도와 조직몰입을 중 심으로
    조혜선 한국사회학 35 3 139-168 [2001]
  • 개인적 가치, 고객지향성, 적응성과 판매원성과간의 관계에 대한 구조적 연구
    규동 한일경상논집 18 93-118 [1999]
  • The Salesman’s Role Revisited
    Belasco, James. A. Journal of Marketing 30 2 6-8 [1966]
  • The Role of Satisfaction With Territory Design on the Motivation, Attitudes, and Work Outcomes of Salespeople
    Cravens, W. D. Journal of the Academy of Marketing Science 29 2 165-178 [2001]
  • The Determinants of Salesperson Performance: A Meta-Analysis
    Churchill, G. A. Journal of Marketing Research 22 103-118 [1985]
  • The Commitment-Trust Theory of Relationship Marketing
    Morgan, R. Journal of Marketing 58 20-38 [1993]
  • The Changing Role of the Sales Force
    Cravens, D. W. Marketing Management 4 2 45-57 [1995]
  • Testing the Validity of Miles and Snow’s Typology
    Croteau, A. M. Academy of Information and Management Sciences Journal 2 1-7 [1999]
  • Switching barriers and repurchase intentions in services
    Jones, M. A. Journal of Retailing 76 2 259-274 [2000]
  • Striking a Balance in Boundary- Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople
    Singh, J. Journal of Marketing 62 69-86 [1998]
  • Service encounters and service relationships: Implications for research
    Czepiel,J.A. Journal of Business Research 20 1 13-15 [1990]
  • Sellers and Buyers on the Boundary: Potential Moderators of Role Stress-Job Outcomes Relationships
    Michaels, R. E. Journal of the Academy of Marketing Science 22 1 62-73 [1994]
  • Same job-Different views: Women and men in industrial sales
    Swan, J. E. Journal of Marketing 42 1 92-98 [1978]
  • Salesforce Performance and Satisfaction as a Function of Individual Difference, Interpersonal and Situational Factors
    Bagozzi, R. P. Journal of Marketing Research 15 517-531 [1978]
  • Relationship marketing of services - growing interest, emerging perspectives
    Berry, L. L. Journal of the Academy of Marketing Science 23 4 236-245 [1995]
  • Relational benefits in services Industries: the customer's perspective
    Gwinner, K. P. Journal of the Academy of Marketing Science 26 2 101-114 [1998]
  • PR실무자의 협상자질이 직무몰입도와 직업만족도에미치는영향 : 협상을주업무로하는PR실무자들을중심으로
    안주아 광고학연구 15 4 7-32 [2004]
  • Motivation and Performance in Industrial Selling: Present Knowledge and Needed Research
    Walker, O. C. Jr. Journal of Marketing Research 14 156-168 [1997]
  • Measurement of job and Work Involvement
    Kanungo, R. N Journal of Applied Psychology 67 341-349 [1982]
  • Managing Business-to-Business Customer Relationship Following Key Contact Employee Turnover in a Vendor Firm
    Bendapudi, N. Journal of Marketing 66 83-101 [2002]
  • Loyalty-based management
    Reichheld, F. F. Harvard Business Review 71 64-73 [1993]
  • Interpersonal Relations: A Theory of Interdependence
    Kelly, H. H - [1978]
  • Exchange Variables as Predictors of Job Satisfaction, Job commitment, and Turnover: The Impact of Rewards, Costs, Alternatives, and Investment
    Farrell, D. Organizational Behavior and Human Performance 8 78-95 [1981]
  • Ethical Climate’s Relationship to Job Satisfaction, Organizational Commitment, and Turnover Intention in the Salesforce
    Carles H. S. Jr. Journal of Business Research 54 39-52 [2001]
  • Employee Relations to Job Characteristics
    Hackman, J. R. Journal of Applied Psychology Monograph 55 3 259-285 [1971]
  • Employee Behavior in a Service Envirnment: A Model and Test of Potential Differences between Men and Women
    Babin, B. J. Journal of Marketing 62 77-91 [1998]
  • Do Organizational Practices Matter in Role Stress Processes? A Study of Direct and Moderating Effects for Marketing-Oriented Boundary Spanners
    Singh, J., W. V. Journal of Marketing 60 69-86 [1996]
  • Developing A Behavior Based Scale to Assess Retail Salesperson Performance
    Bush R. P. Journal of Retailing 66 119-136 [1990]
  • Converting from Independent to Employee Salesforces; The Role of Perceived Switching Costs
    Weiss, A. Journal of Marketing Research 29 101-115 [1992]
  • Concept Redundancy in Organizational Research : The Case of Work Commitment
    Morrow, P. C. Academy of Management Review 8 486-500 [1983]
  • Buyer-Seller Relationship in Business Market
    Cannon, J. P. Journal of Marketing Research 36 439-460 [1999]
  • Breaking the Cycle of Failure in Service
    Schlesinger, L. A. Sloan Management Review 32 17-28 [1991]
  • Boundary Role Ambiguity in Marketing- Oriented Positions: A Multidimensional, Multifaceted Operationalization
    Singh, J Journal of Marketing Research 29 328-338 [1991]
  • Antecedents and Consequences of Salesperson Job Satisfaction:Meta-analysis and Assessment of Causal Effect
    Brown, S. P Journal of Marketing Research 30 63-77 [1993]
  • Antecedents and Consequences of Salesperson Burnout
    Low, S. G. European Journal of Marketing 35 5 587-611 [2001]
  • A structural model depicting sales people's job stress
    Sager, J. K Journal of the Academy of Marketing Science 22 1 74-84 [1994]
  • A Self-efficacy Theory Explanation for the Management of Remote Workers in Virtual Organizations
    Staples, D. S. Journal of Computer-Mediated Communication 3 4 - [1998]
  • A Longitudinal Test of the Investment Model: The Impact on Job Satisfaction, Job Commitment, and Turnover of Variation in Rewards, Costs, Alternatives and Investment
    Rusbult, C. E. Journal of Applied Psychology 68 429-438 [1983]
  • A Longitudinal Assessment of the Impact of Selected Organizational Influences on Salespeople’s Organizational Commitment During Early Employment
    Johnston, M. W. elected Organization Research 27 333-377 [1990]
  • A Longitudinal Analysis of the Antecedents of Organizational Commitment
    Bateman, T. S. Academy of Management Journal 27 95-112 [1984]