내구재에서의 지각된 가치 결정변수에 관한 실증적 연구
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저자
이보경
변경희
이성근
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제어번호
103792796
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학술지명
기업경영연구
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권호사항
Vol.
17
No.
1
[
2010
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발행처
한국기업경영학회
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발행처 URL
http://www.kocoma.or.kr
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자료유형
학술저널
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수록면
143-162
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언어
Korean
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출판년도
2010
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등재정보
KCI등재
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소장기관
경희대학교 국제캠퍼스 도서관
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판매처
'
내구재에서의 지각된 가치 결정변수에 관한 실증적 연구' 의 참고문헌
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지각된 고객가치 측정에 관한 연구
김영택
서비스경영학회지 6 2 91-104
[2005]
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인터넷 환경에서의 제품특성, 마케팅기능, 정보기술의 적합성에 관한 탐험적 연구
서길수
경영학연구 30 3 905-928
[2001]
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소매 환경에서 지각된 가치의 선행요인과 성과요인에 관한 연구
황용철
소비문화연구 8 1 91-114
[2005]
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구조방정식모델을 위한 SIMPLIS 활용과 실습
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공공부문의 서비스품질과 고객만족: 과정품질, 결과품질, 고객만족의 인과모형 분석
라준영
서비스경영학회지 9 1 181-205
[2008]
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고객만족도 측정 : NCSI와 KCSI의 평가와 새로운 지수개발 방안
이학식
마케팅연구 20 3 137-160
[2005]
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Work and/or Fun : Measuring Hedonic and Utilitarian Shopping Value
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Why We Buy What We Buy : A Theory of Consumption Values
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Value-Driven Relational Marketing: from Products to Resources and Competencies
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The Relationships among Perceived Quality, Perceived Risk and Perceived Product Value
Snoj, Boris
Journal of Product and Brand Management 13 3 156-167
[2004]
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The Impact of Technology on the Quality-Value-Loyalty Chain : A Research Agenda
Parasuraman, A.
Journal of the Academy of Marketing Science 28 1 168-174
[2000]
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The Experiential Aspect of Consumption: Consumer Fantasies, Feelings, and Fun
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The Effects of Perceived Justice on Complainants’ Negative Word-of-Mouth Behavior and Repatronage Intentions
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The Dynamics of the Service Delivery Process: A Value- Based Approach
De, Ruyter Ko
International Journal of Research in Marketing 14 3 231-243
[1997]
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The Concept of Perceived Value: A Systematic Review of the Research
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The American Customer Satisfaction Index: Nature, Purpose, and Findings
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Strategic brand concept-image management
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Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment
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Putting the Service-Profit Chain to Work
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Prospect Theory: An Analysis of Decision Under Risk
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Play as a Consumption Experience: The Roles ofemotions, Performance, and Personality in the Enjoyment of Games
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Perceived Value of the Purchase of a Tourism Product
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Perceived Rlationship Quality and Post-Purchase Perceived Value
Moliner,Miguel A.
Departamento de Administraciōn de Empresasy Marketing 41 11 1392-1422
[2005]
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Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude
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Measuring Service Quality: A Reexamination and Extension
Cronin Jr.
Measuring service Quality 56 3 55-68
[1992]
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Managing Customers for Value An Overview and Research Agenda
Kumar, V.
Journal of Service Research 9 2 87-94
[2009]
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Linking Process and Outcome to Service Quality and Customer Satisfaction Evaluations
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Important Factors in the Sale and Pricing of Services
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How Buyers Perceive Savings in a Bundle Price: An Examination of a Bundle’s Transaction Value
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Hedonic Consumption: Emerging Concepts, Methods and Propositions
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Exclusive Value and the Pricing of Services
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Effects of Price, Brand and Store Information on Buyers’ Product Evaluations
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E- S_QUAL: A Mlitiple-Item Scale for Assesing Electronic Service Quality
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Defensive Marketing Strategy by Customer Complaint Management: A Thooretical Analysis
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Customer Value:the Next Source for Competitive Advantage
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Customer Perceived Value: The Development of a Multiple Item Scale in Hospitals
Cengiz, Ekrem
Problems and Perspectives in Management 5 3 252-268
[2007]
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Creating Value for Online Shoppers: Implications for Satisfaction and Loyalty
Lee, Eun-Ju
Journal of Customer Satisfaction, Dissatisfaction and Complaining Behavior 17 54-67
[2004]
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Consumer Perceptions of Price, Quality, and Value : A Means-End Model and Synthesis of Evidence
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Consumer Perceived Value: The Development of a Multiple Item Sale
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An Integrated Approach Toward The Spatial Modeling of Perceived Customer Value
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A reexamination of the determinants of consumer satisfaction
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A Sociocultural Analysis of a Midwestern American Flea Market
Sherry Jr.
Journal of Consumer Research 17 1 13-30
[1990]
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A Conceptual Model of Service Quality and Its Implications for Future Research
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A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
'
내구재에서의 지각된 가치 결정변수에 관한 실증적 연구'
의 유사주제(
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