-
- 저자 김효선(Kim, Hyo-Seon) 송성인(Song, Sung-In)
- 주제어 CRMS(customer relation management system) Customer Satisfaction F&B(food and beverage) Sections Popularization of Golf Service Quality Sport Hotel Image national characteristics naturalization naturalized players News Analysis quality of life 고객관계관리시스템 고객만족 서비스 품질 식음료조직 호텔이미지