연구동향 분석

소규모 레스토랑 종사자의 감성지능이 서비스 제공 행동에 미치는 영향 -스케줄 만족의 매개효과를 중심으로-

김종효 ( Jong Hyo Kim ) 이형룡 ( Hyung Ryong Lee ) 이덕원 ( Duk Won Lee ) 2015년

논문상세정보
인용/피인용
' 소규모 레스토랑 종사자의 감성지능이 서비스 제공 행동에 미치는 영향 -스케줄 만족의 매개효과를 중심으로-' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • emotionalintellingence
  • satisfaction with schedule flexibility
  • service delivery behavior
  • small restaurant employees
  • 감성지능
  • 서비스제공행동
  • 소규모 레스토랑
  • 스케쥴만족
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
583 0

0.0%

' 소규모 레스토랑 종사자의 감성지능이 서비스 제공 행동에 미치는 영향 -스케줄 만족의 매개효과를 중심으로-' 의 참고문헌

  • 호텔식음료종사자의감정노동이서비스제공수준에미치는영향: 상사의 감성지능과 사회적 지원의 조절효과를 중심으로
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  • 호텔기업의 서비스혁신 성공요인이 직무몰입 및 서비스 제공 행동에 미치는 영향 - 성격유형의 조절효과를 중심으로 -
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  • 외식산업경영학
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  • 외식사업개론
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  • 여행사 종사원들의 감성지능이 서비스지향성과조직충성도에 미치는 영향 연구
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  • 소규모 레스토랑 물리적 환경요인의 상대적 중요도와 우선순위 도출
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  • 레스토랑 종사자의 감성지능이 고객지향성에 미치는영향:집단응집성과 조직몰입의 매개효과
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  • 건축계획
    이광로 문운당 [2007]
  • 감성지능에 따른 호텔직원의 멘토링 기능이 조직몰입에 미치는 영향
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