연구동향 분석

소비자 마음가짐이 서비스 실패의 책임귀인에 미치는 영향

신동우(Dongwoo Shin) 2015년

논문상세정보
인용/피인용
' 소비자 마음가짐이 서비스 실패의 책임귀인에 미치는 영향' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 경영관리
  • complaining behavior
  • goaltheory
  • mind－set
  • negative wom
  • service evaluation
  • 마음가짐
  • 목적이론
  • 부정적 구전
  • 불평행동
  • 서비스평가
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
9,411 0

0.0%

' 소비자 마음가짐이 서비스 실패의 책임귀인에 미치는 영향' 의 참고문헌

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