연구동향 분석

서비스의 질적수준 및 도움정도가 기업의 특성에 따른 만족도에 미치는 영향에 관한 실증연구 : 창업보육센터 지원서비스를 중심으로

이도연 하규수 2015년

논문상세정보
인용/피인용
' 서비스의 질적수준 및 도움정도가 기업의 특성에 따른 만족도에 미치는 영향에 관한 실증연구 : 창업보육센터 지원서비스를 중심으로' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • assistance of service
  • business incubator
  • characteristics
  • holdingcapacity
  • quality of service
  • support services
  • technical
  • the impact of satisfaction
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
206 0

0.0%

' 서비스의 질적수준 및 도움정도가 기업의 특성에 따른 만족도에 미치는 영향에 관한 실증연구 : 창업보육센터 지원서비스를 중심으로' 의 참고문헌

  • 행정서비스의 주민만족도가 서비스 충성도에 미치는 영향에 관한 연구
    김영훈 김윤정 허정옥 마케팅관리연구 11 (3) : 65 ~ 83 [2006]
  • 공공서비스 품질평가 모형 개발
    이시경 이재필 한국공공관리학보 23 (1) : 1 ~ 32 [2009]
  • 공공서비스 접점기관의 사용자 중심형 평가
    김연희 한국디자인포럼 (36) : 343 ~ 354 [2012]
  • “National topic” Establishment, how is the development of the center Business Incubation Center
    Money Today 2014.11.19 [2014]
  • www.kobia.or.kr
  • The situation theoretic research on technological innovation of information and communication business : 1 ~ 298
    I. S. Kim [1991]
  • The public sector of service quality and customer satisfaction: quality of course, a result of quality, causal model analysis of customer satisfaction
    J. Y. La Service Management Journal 1 (16) [2007]
  • The University and Business incubation: technology
    R. D. Hisrich Technology Transfer (Fall) : 14 ~ 19 [1988]
  • The New Business Incubator. Linking Talent, Technology, Capial and Know-How
    R. W. Smilor Lexington Books [1986]
  • Technopolis of the World: The Marking of the 21st Century Industrial Complexes
    P. Castells Routledge [1994]
  • Technology-based firms located on science parks: The applicability of Bullock’s ‘soft-hard’ model
    P. Westhead Enterprise and Innovation Management Studies 1 : 1130 ~ 1122 [2000]
  • Study on satisfied with the quality of service of small Chamber who support organizations
    H. C. Jeong Konkuk University [2009]
  • Service quality model and its marketing the marketing aspects of service quality plications
    Gronroos, A European Journal of marketing 18 (4) : 36 ~ 44 [1984]
  • Research service quality dimensions related to differences in the impact on customer satisfaction-to center the modulating effect of involvement
    H. S. Kim Dankook University [2008]
  • Rationalization plan of current state and operation of new technology Business Incubation Center
    G. I. Park Small business Research 21 (2) : 111 ~ 138 [1999]
  • NBIA, Home Page
  • Models of Consumer Satisfaction Formaton: An Extension
    P. C. Wilton Journal of Marketion Research 204 (212) : 204 ~ 212 [1988]
  • Measurement & Evaluation of Satisfaction Process in Retail Settings
    R. L. Oliver Journal of Retailing 57 : 25 ~ 48 [1981]
  • Marketing Performance Assessment
    T. V. Bonam Harvard Business press [1988]
  • Korean Business Incubation system 5 (10) : 12 ~ 18
    K. H. Kim [2006]
  • Korea Business Incubation Center of activation measures
    J. T. Bae success for Strategic and International Workshop of Scientific and Industrial Complex and the venture company for the 21st century, Korea Advanced Institute of Science and Technology new technology founded Assistance Mission [1998]
  • Incubating New Enterprises-A Guide to Sucessful Practice, Practice
    G. A. Lichtenstein The Aspen Institute [1996]
  • High Tech Fantasies: Science Park in Society, Science and Space
    D. Massey Routledge [1992]
  • Features and venture management study of the management strategy of venture companies 6 (1)
    G. Kim [2003]
  • Factors success and operation characteristics of Korea Business Incubation business
    D. H. Lee [1999]
  • Factors affect the tenants performance of Business Incubation Center 10 (1)
    S. D. Hong [2003]
  • Factor ssuccess and operation characteristics of Korea Business Incubation business
    D. W. Lee [2000]
  • Emerging Perspectives on Services Marketing
    R. C. Lewis American Marketing Association : 99 ~ 107 [1983]
  • Effects of support of enterprise spirit Business Incubation Center has on corporate performance
    S. S. Ban Productivity Journal 23 (2) [2009]
  • Effective management plan of the Business Incubation Center
    C. H. Sin Venture Management Research 2 (1) : 103 ~ 133 [1999]
  • Comparative evaluation study of quality and customer satisfaction of administrative services
    S. O. Yun Social Science Journal 24 (2) : 115 ~ 131 [2005]
  • Communication &Control Processes in the Delivery of Service Quality
    Parasuraman Journal of Marketing 52 : 4 ~ [1988]
  • Commercializing New Technologies
    Jolly Harvard Business School Press [1997]
  • Characteristic study of Business Incubation Manager that affect the establishment childcare center performance
    H. J. Jeong Human resources management research 12 (4) : 147 ~ 164 [2006]
  • Building a comprehensive consulting support system in order to eliminate the management issues of Business Incubation Center
    G. I. Park Management consultant research 4 (2) [2004]
  • Bringing new firms out of their shell
    D. Buss Nation’s Business 85 (3) : 48 ~ 50 [1997]
  • Assessing value-added contribution of university technology business incubators to tenant firms
    S. A. Mian Research Policy 25 : 325 ~ 335 [1996]
  • Analysis of corporate performance due to the characteristics and childcare services of University Business Incubation Center tenants 23 (1)
    J. Y. Choi [2004]
  • A study on the success factors of Business Incubation Center
    S. S. Lee Small business Research 23 (4) : 155 ~ 177 [2001]
  • A study on the satisfaction of tenants due to the management entity of Business Incubation Center
    G. S. Song Yonsei Graduate School [2000]
  • A study on the relationship between providing services of information and communication establishment Support Center(ITBI) and tenants corporate performance
    J. W. Sin Sungkyunkwan University School [2002]
  • A study on the performance of university information and communication establishment support center tenants: To center the importance of evaluation about holdings of ability
    H. J. Lee Venture Management Research 8 (2) : 65 ~ 77 [2007]
  • A study on the effects of characteristics of the Business Incubation Center has on corporate performance
    J. H. Jo Hoseo University Graduate School [2006]
  • A study on the determinants of the outcome of the Business Incubation Center
    H. J. Jeong Pukyong National University Graduate School [2006]
  • A simultaneous equation model of corporate strategy
    D. E. Schendel Management Science 24 : 1611 ~ 1621 [1978]
  • A Theory of Buyer Behavior
    Howand [1969]