연구동향 분석

물류서비스 품질에 대한 물류기능별 기대수준과 인지수준에 대한 차이 분석 연구

김진수(Jin-Su Kim) 홍의(Eui Hong) 2015년

논문상세정보
인용/피인용
' 물류서비스 품질에 대한 물류기능별 기대수준과 인지수준에 대한 차이 분석 연구' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 공익사업
  • 3자물류
  • gapmodel
  • logisticsservicequality(lsq)
  • service quality model
  • servqual
  • tpl
  • 갭모델
  • 물류서비스품질
  • 서비스 품질 모델
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 물류서비스 품질에 대한 물류기능별 기대수준과 인지수준에 대한 차이 분석 연구' 의 참고문헌

  • 항만물류 서비스품질, 항만평판과 선사의 항만 고객충성도의 구조적 관계
    김성엽 무역학회지 33 (3) : 1 ~ 30 [2008]
  • 택배회사의 물류서비스 품질과 관계품질 및 고객충성도 간의 영향 분석
    박정희 이상환 마케팅연구 23 (4) : 23 ~ 50 [2008]
  • 택배부문에서 물류서비스 품질이 고객만족과 고객충성도에 미치는 영향
    서민교 물류학회지 23 (5) : 239 ~ 262 [2013]
  • 컨테이너터미널 운영사의 물류서비스 품질 평가에 관한 연구
    박은경 한국항만경제학회지 25 (1) : 47 ~ 62 [2009]
  • 철도물류정보서비스 품질이 화주의 만족에 미치는 영향에 관한 연
    양재훈 한국철도학회논문집 14 (4) : 376 ~ 382 [2011]
  • 일본 인터넷 쇼핑몰의 물류서비스 품질에 관한 실증연구
    김영성 무역학회지 36 (3) : 269 ~ 294 [2011]
  • 우리나라 제3자 물류업의 문제점과 활성화방안에 관한 연구
    임기흥 통상정보연구 9 (1) : 213 ~ 233 [2007]
  • 온라인 쇼핑몰에서 커뮤니케이션이 제품품질, 물류 서비스품질 및 관계품질에 미치는 영향
    이민호 e-비즈니스연구 11 (3) : 67 ~ 89 [2010]
  • 소셜커머스 서비스품질이 고객만족에 미치는 영향
    최영근 산업경영시스템학회지 35 (3) : 7 ~ 15 [2012]
  • 물류아웃소싱 계약의 특성이 물류성과에 미치는 영향: 화주기업 중심으로
    김진수 물류학회지 22 (3) : 67 ~ 95 [2012]
  • 물류기업의 서비스품질 측정을 위한 지표 개발에 관한 연구
    장팔선 한국SCM학회지 9 (1) : 89 ~ 106 [2009]
  • 물류기업과 물류기업의 물류계약 인식차이에 관한 연구
    김진수 통상정보연구 14 (3) : 281 ~ 306 [2012]
  • 물류기업과 고객의 물류서비스 품질 인지수준 차이에 관한 연구
    김진수 물류학회지 25 (1) : 63 ~ 79 [2015]
  • 국제물류 계약에서 리스크 공유에 대한 계약서 조항 사례연구 : 국내와 해외 기업 간 비교를 중심으로
    김진수 통상정보연구 15 (1) : 35 ~ 65 [2013]
  • 국내 물류시장의 현황과 물류기업의 특성에 관한 연구 -내부거래비중을 중심으로-
    김종칠 한국항만경제학회지 30 (3) : 209 ~ 230 [2014]
  • 국내 물류기업의 효율적인 물류성과 측정을 위한 요인선정 및 중요도 도출 연구
    정호열 생산성논집 27 (1) : 443 ~ 477 [2013]
  • 국내 무역기업의 제3자 물류 활성화 방안
    이신규 관세학회지 6 (2) : 209 ~ 227 [2005]
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    이문규 마케팅연구 17 (1) : 73 ~ 95 [2002]
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