연구동향 분석

서비스 종사자의 유머가 고객의 심리적 반응에 미치는 영향에 관한 연구

김유경(Kim Yu Kyung) 2014년

논문상세정보
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' 서비스 종사자의 유머가 고객의 심리적 반응에 미치는 영향에 관한 연구' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 사회과학
  • authenticity
  • customer satisfaction
  • intimacy
  • joy
  • self-defeatinghumor
  • self-enhancinghumor
  • trust
  • 고객만족
  • 신뢰
  • 자기강화적유머
  • 자기비하적유머
  • 즐거움
  • 진정성
  • 친밀감
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 서비스 종사자의 유머가 고객의 심리적 반응에 미치는 영향에 관한 연구' 의 참고문헌

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