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항공사 객실승무원이 지각한 라인팀관리자의 감성지능이 팀원 직무성과와 팀 성과에 미치는 영향
이종호(Lee, Chong-Ho)
남희림(Nam, Hee-Rim)
양성경(Yang, Sung-Kyung)
2015년
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도
공유도
영향력
논문상세정보
저자
이종호(Lee, Chong-Ho)
남희림(Nam, Hee-Rim)
양성경(Yang, Sung-Kyung)
주제어
Cabincrew
Emotional Intelligence
Job Performance
team performance
감성지능
객실승무원
직무성과
팀 관리자
팀 성과
참고문헌( 66)
유사주제 논문( 5,341)
공익사업 2,357건
직무성과 730건
emotional intelligence 678건
job performance 582건
감성지능 560건
팀 성과 156건
객실승무원 137건
team performance 99건
cabincrew 40건
팀 관리자 2건
인용/피인용
항공사 객실승무원이 지각한 라인팀관리자의 감성지능 ...
' 항공사 객실승무원이 지각한 라인팀관리자의 감성지능이 팀원 직무성과와 팀 성과에 미치는 영향' 의 주제별 논문영향력
논문영향력 요약
주제
공익사업
cabincrew
emotional intelligence
job performance
team performance
감성지능
객실승무원
직무성과
팀 관리자
팀 성과
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
5,150
0
0.0%
자세히
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제분류(KDC/DDC)
공익사업
2,358
0
0.0%
주제어
cabincrew
41
0
0.0%
emotional intelligence
679
0
0.0%
job performance
583
0
0.0%
team performance
100
0
0.0%
감성지능
561
0
0.0%
객실승무원
138
0
0.0%
직무성과
731
0
0.0%
팀 관리자
3
0
0.0%
팀 성과
157
0
0.0%
계
5,351
0
0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수
0
닫기
' 항공사 객실승무원이 지각한 라인팀관리자의 감성지능이 팀원 직무성과와 팀 성과에 미치는 영향'
의 참고문헌
항공사 객실승무원 조직에서 팀관리자의 감성지능이팀유효성 및 조직유효성에 미치는 영향
이종호
한국항공경영학회지 12 (5) : 97 ~ 117
[2014]
한국 내 팀제의 도입현황, 성과 및 개선방향
박원우
경영논집 41 : 59 ~ 97
[2007]
팀의 핵심역량과 팀효과성에 관한 실증적 연구
沈和燮
朝鮮大學校 大學院
[1998]
팀구성원이 지각하는 상사의 감성지능과 상사신뢰가 팀유효성에 미치는 영향
정무관
대한경영학회지 22 (5) : 2895 ~ 2918
[2009]
지식경영의 핵심요인이 경영성과에 미치는 영향에 관한 연구
우성진
창원대학교 대학원
[2000]
중국진출 한국기업에서 몰입형 인사시스템이 인사관리 효과성에 미치는 영향:경쟁전략과 본사파견인력의 조절효과
이용진
인사조직연구 17 (1) : 109 ~ 148
[2009]
상사의 감성지능이 팀 만족 및 팀 성과에 미치는 영향: 변혁적 리더십의 매개효과를 중심으로
노현재
조직과 인사관리연구 35 (3) : 199 ~ 217
[2011]
대한항공 서비스매뉴얼(
CSM
[2015]
개인 및 팀 수준에서 성격과 적응수행 간의 관계: 일반적 자기효능감의 매개효과와 변혁적 리더십의 조절효과
안여명
한국심리학회지: 산업 및 조직 23 (1) : 155 ~ 179
[2010]
감정노동과 상사의 감성지능이 간호사의 직무만족과 조직몰입에 미치는 영향
정명숙
병원경영학회지 11 (4) : 1 ~ 18
[2006]
organizational climate regarding ethics: the outcome of leader values and the practices that reflect them
Dickson, M. W.
The Leadership Quarterly 12 (2) : 197 ~ 217
[2001]
Working with Emotional Intelligence
Goleman, D.
Bantam Books
[1995]
Work teams : Applications and effectiveness
Sundstrom, E.
American Psychology 45 : 120 ~ 133
[1990]
W 이론을 만들자
이면우
지식산업사
[1992]
Understanding Prosocial Behavior Sales Performance and Turnover : A Group-Level Analysis in a Service Context
George, J. M.
Journal of Applied Psychology 75 : 698 ~ 709
[1990]
Top-management-team tenure and organizational outcomes : The moderating role of managerial discretion
Finkelstein, S.
Administrative science quarterly : 484 ~ 503
[1990]
Top management team demography and corporate strategic change
Wiersema, M. F.
Academy of Management journal 35 (1) : 91 ~ 121
[1992]
The romance of teams: Toward an understanding of its psychological underpinnings and implications
Allen, N. J.
Journal of Occupational and Organizational Psychology 77 (4) : 439 ~ 461
[2004]
The ripple effect: Emotional contagion and its influence on group behavior
Barsade, S.
Administrative Science Quarterly 47 (4) : 644 ~ 675
[2002]
The influence of academic education and formal training on the project manager’s behavior
Dulaimi, M. F.
Journal of Construction Research 6 : 179 ~ 193
[2005]
The effects of emotional display rules on flight attendants’ emotional labor strategy, job burnout and performance
Lee, C.
Service Business : 1 ~ 17
[2014]
The contagious leader: impact of leader’s affect on group member affect and group processes
Sy, T.
Journal of Applied Psychology 90 : 295 ~ 305
[2005]
The Relationship between emotional intelligence and work attitude, behavior and outcomes
Abraham, C.
Journal of Managerial Psychology 18 (8) : 788 ~ 813
[2003]
The Effect of leader and follower emotional intelligence on performance and attitude: An exploratory study
Wong, C. S.
Leadership Quarterly 13 (3) : 243 ~ 274
[2002]
The Bass handbook of leadership: Theory, research, and managerial applications
Bass,B.M.
Simon and Schuster
[2009]
Testing for competency rather than for intelligence
McCelland, D. C.
American psychologist 28 : 1 ~ 14
[1973]
Teams in organizations: Recent research on performance and effectiveness
Guzzo, R. A.
Annual review of psychology 47 (1) : 307 ~ 338
[1996]
Team effectiveness: Beyond skills and cognitive ability
Neuman, G. A.
Journal of Applied Psychology 84 (3) : 376 ~ 389
[1999]
Service with a smile emotional contagion in the service encounter
Pugh, S. D.
Academy of Management Journal 44 : 1018 ~ 1027
[2001]
Service with a smile and encounter satisfaction:Emotional contagion and appraisal mechanisms
Barger, P. B.
Academy of management journal 49 (6) : 1229 ~ 1238
[2006]
Relations between work group characteristics and effectiveness: Implications for designing effective work groups
Campion, M. A.
Personnel psychology 46 (4) : 823 ~ 847
[1993]
Psychometric theory
Nunnally, J.
McGraw-Hill
[1978]
Principles and practice of structural equation modeling
Kline, R. B.
Guilford
[2005]
Personal capital and emotional intelligence: an increasingly important intangible source of economic growth
Tomer, J. F.
Eastern Economic Journal 29 : 453 ~ 470
[2003]
Person-organization fit and contextual performance: Do shared values matter?
Goodman, S. A.
Journal of Vocational Behavior 55 (2) : 254 ~ 275
[1999]
Organizational Culture and Leadership
Schein, E.
Jossey-Bass
[1992]
Organizational Behavior: Understanding and Managing Life at Work
John, G.
Addition Wesley Longman
[2001]
Multiple intelligences and leadership
Caruso, D.
Lawrence Erlbaum Associates
[2002]
Mechanisms linking employee affective delivery and customer behavioral intentions
Tsai, W. C.
Journal of Applied Psychology 87 (5) : 1001 ~ 1008
[2002]
Managing from the boundary : The effective leadership of self-managing work teams
Druskat, V. U.
Academy of Management Journal 46 (4) : 435 ~ 457
[2003]
Making sense of emotional intelligence(Vol.2)
Higgs, M.
National Foundation for Educational Research
[2000]
Leadership in high-performance teams: a model for superior team performance
Wing, L. S.
Team Performance Management: An International Journal 11 (1/2) : 4 ~ 11
[2005]
Leadership in Organisations
Yukl, G.
Pearson Prentice Hall
[2006]
Individual emotion in work organizations
Rafaeli, A.
Social Science Information 40 (1) : 95 ~ 123
[2001]
Group dynamics for teams
Levi, D.
Sage Publication
[2001]
Group cohesion and froup performance: a meta-analysis
Evans, C. R
Small Group Research 22 (2) : 86 ~ 175
[1991]
General contractor emotional intelligence in the construction industry
Songer, A. D.
Walker, B.
Proceedings of the 20th Annual ARCOM Conference 1 : 487 ~ 493
[2004]
Frames of mind: The theory of multiple intelligences
Gardner, H.
Basic Books
[1983]
Examining the relationship between leadership and emotional intelligence in senior level managers
Gardner, L.
Leadership and Organizational Development Journal 23 (2) : 68 ~ 78
[2002]
Emotions and leadership: The Role of Emotional Intelligence
George, J. M.
Human Relations 53 (8) : 1027 ~ 1055
[2000]
Emotional intelligence, cognitive intelligence, and Job performance
Côte, S.
Administrative Science Quarterly 51 : 1 ~ 28
[2006]
Emotional intelligence and team performance: The good, the bad, and the ugly
Feyerherm, A. E.
The International Journal of Organizational Analysis 10 (4) : 343 ~ 362
[2002]
Emotional intelligence and individual performance: evidence of direct and moderated effects
Rode, J. C.
Journal of Organizational Behavior 28 : 399 ~ 421
[2007]
Emotional intelligence
Salovey, P.
Imagination, Cognition and Per sonality 9 (3) : 185 ~ 211
[1990]
Emotional contagion effects on product attitudes
Howard, D. J.
Journal of Consumer research 28 (2) : 189 ~ 201
[2001]
Emotional competence and leadership excellence at Johnson & Johnson: The emotional intelligence and leadership study
Cavallo, K.
Emotional Intelligence:Why it can matter more than IQ
Goleman, D.
Bantam Books
[1995]
Emotional Intelligence in Business
Cooper, R. K.
Orion
[1997]
Emotional Intelligence and Effective Leadership
Palmer, B.
Leadership and Organizational Development Journal 22 (1) : 5 ~ 16
[2001]
Emotion, learning and organizing
Gabriel, Y.
The Learning Organization 9 (5) : 214 ~ 221
[2002]
Emotion in the workplace: The new challenge for managers
Ashkanasy, N,
Academy of Management Executive 16 (1) : 76 ~ 86
[2002]
Diversity and emotions : The New Frontiers in Organizational Behavior Research
Ashkanasy, N. M.
Journal of Management 28 (3) : 307 ~ 338
[2002]
Distributed leadership in teams: The network of leadership perceptions and team performance
Mehra, A.
The Leadership Quarterly 17 (3) : 232 ~ 245
[2006]
Designing and leading team-based organizations: A workbook for organizational self-design
Mohrman, S. A.
Jossey-Bass
[1997]
Competency development through an integrated MBA program, a longitudinal examination
Boyatzis, R.
Academy of Management Learning and Education Journal 1 (1) : 150 ~ 162
[2002]
Affective events theory : A theoretical discussion of the structure, causes and consequences of affective experiences at work
Weiss, H. M.
Research in Organizational Behavior 18 : 1 ~ 74
[1996]
' 항공사 객실승무원이 지각한 라인팀관리자의 감성지능이 팀원 직무성과와 팀 성과에 미치는 영향'
의 유사주제(
) 논문