스마트폰 사용자의 인지적 기능이 애플리케이션 충성도에 미치는 영향

논문상세정보
' 스마트폰 사용자의 인지적 기능이 애플리케이션 충성도에 미치는 영향' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 경영관리
  • application
  • loyalty
  • mental
  • model
  • satisfaction
  • smartphone
  • 멘탈모델
  • 스마트폰
  • 애플리케이션
  • 인지 기능
  • 충성도
  • 행동신념
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
16,664 1

0.0%

' 스마트폰 사용자의 인지적 기능이 애플리케이션 충성도에 미치는 영향' 의 참고문헌

  • 확장된 TAM 모형 적용을 통한 사용후기 특성과 스마트폰 맛집 앱 수용의도간의 영향관계 검증: 정보품질의 매개역할을 중심으로
    현용호 대한경영학회지 26 (11) : 2851 ~ 2871 [2013]
  • 페이스북 기업 팬페이지 지속적 이용의도의 결정요인
    최재원 대한경영학회지 27 (4) : 525 ~ 545 [2014]
  • 전자상거래 맞춤서비스에서 고객지식, 서비스편리성, 명성의 고객구매의도에 대한 영향 연구: 고객의 지각된 위험에 초점
    조성의 기업경영연구 20 (5) : 119 ~ 137 [2013]
  • 스마트폰 이용에 관한 사용자만족 결정요인 분석
    서윤규 기업경영연구 20 (3) : 41 ~ 56 [2013]
  • 스마트폰 사용의도 영향요인에 관한 연구
    한상일 기업경영연구 20 (3) : 107 ~ 122 [2013]
  • eWom: The impact of customerto-customer online know-how exchange on customer value and loyalty
    Gruen, T. W. Journal of Business Research 59 (4) : 449 ~ 456 [2006]
  • Whence consumer loyalty?
    Oliver, R. L. Journal of Marketing 63 : 33 ~ 44 [2010]
  • User acceptance of information technology: Toward a unified view
    Venkatesh, V. MIS Quarterly 27 (3) : 425 ~ 478 [2003]
  • User acceptance of computer technology: A comparison of two theoretical models
    Davis, F. D. Management Science 35 : 982 ~ 1002 [1989]
  • Understanding the adoption of multipurpose information appliances : The case of mobile data services
    Hong, S. J. Information Systems Research 17 (2) : 162 ~ 179 [2006]
  • Trust and TAM in online shopping : An integrated model
    Gefen, D. MIS Quarterly 27 : 51 ~ 90 [2003]
  • Theories of the Policy Process
    Sabatier, P. A. Westview Press [2007]
  • The use of mental models in chemical risk protection: developing a generic workplace methodology
    Cox, P. Risk Aanlysis 2 : 311 ~ 324 [2003]
  • The theory of planned behavior
    Ajzen, I. Organizational Behavior and Human Decision Processes 50 : 179 ~ 211 [1991]
  • The service provider switching model(SPSM): A model of consumer switching behavior in the service industry
    Bansal, H. S. Journal of Service Research 2 (2) : 200 ~ 218 [1999]
  • The role of price-matching characteristics in influencing store loyalty
    Kukar-Kinney, M. Journal of Business Research 59 (4) : 475 ~ 482 [2006]
  • The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing
    Wang, Y. S. International Journal of Information Management 31 : 350 ~ 359 [2011]
  • The measure of end-user computing satisfaction
    Doll, W. J. MIS Quarterly 12 (2) : 259 ~ 274 [1988]
  • The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting
    Ranaweera, C. International Journal of Service Industry Management 14 (4) : 374 ~ 395 [2003]
  • The effects of information quality of mobile information services on user satisfaction and service acceptance : Empirical evidence from Finland
    Koivumaki, T. Behaviour and Information Technology 27 (5) : 375 ~ 385 [2008]
  • The effect of innovativeness on the adoption of B2C e-commerce: A model based on the theory of plannded behaviour
    Crespo, A. H. Computers in Human Behavior 24 (6) : 2830 ~ 2847 [2008]
  • The cognitive revolution: A historical perspective
    Miller, G. Trends in Cognitive Sciences 7 (3) : 141 ~ 144 [2003]
  • The behavioral consequences of service quality
    Zeithaml, V. A. Journal of Marketing 60 : 31 ~ 46 [1996]
  • The antecedents of brand switching, brand loyalty and verbal responses to service failure
    Dube, L. Advances in Services Marketing and Management 5 : 127 ~ 151 [1996]
  • The acceptance and diffusion of the innovative smartphone use
    Chen J Information and Management 46 : 241 ~ 248 [2009]
  • The Psychology of personal constructs
    Kelly, G. A. Norton [1955]
  • The Measurement of Web-Customer Satisfaction : An Expectation and Disconf irmation Approach
    McKinney, V. Information System Research 13 (3) : 296 ~ 315 [2002]
  • The Internet and the Price-Value-Loyalty Chain
    Grewal, D. Journal of Business Research 56 (5) : 391 ~ 398 [2003]
  • The Fifth Discipline:The art and practice of the learning organization
    Senge, P. Doubleday currency [1990]
  • Team mental model: Construct of metaphor?
    Klimoski, R. Journal of Management 20 (2) : 403 ~ 437 [1994]
  • Structural Equation Modeling : Concepts, Issues and Applications
    Hoyle, R. H. Sage [1995]
  • Service Quality Delivery through Web Sites : A Critical Review of Extant Knowledge
    Zeithaml, V. A. Journal of the Academy of Marketing Science 30 (4) : 362 ~ 375 [2002]
  • Richness versus parsimony in modeling technology adoption decisions: Understanding merchant adoption of a smart card-based payment system
    Plouffe, C. R. Information Systems Research 12 : 208 ~ 222 [2001]
  • Recapturing store image in customerbased store equity : a construct conceptualization
    Hartman, K. B. Journal of Business Research 58 (8) : 1112 ~ 1120 [2005]
  • Rate of mobile shopping spikes
    Karr, A. J. Women’s Wear Daily 202 : 10 ~ 11 [2011]
  • Pricing access services
    Essegaier, S. Marketing Science 21 : 139 ~ 158 [2002]
  • Price fairness perceptions and customer loyalty in a retail context
    Martin, W. C. Journal of Business Research 62 (6) : 588 ~ 593 [2009]
  • Predicting consumer acceptance in mobile services:Empirical evidence from an experimental end user environment
    Koivumaki, T. International Journal of Mobile Communications 4 (4) : 418 ~ 435 [2006]
  • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    Davis, F. MIS Quarterly 13 (3) : 319 ~ 339 [1989]
  • Optimal pricing of new subscription services: Analysis of a market experiment
    Danaher, P. J. Marketing Science 21 : 119 ~ 138 [2002]
  • Online shopping acceptance model : A critical survey of consumer factors in online shopping
    Zhou, L. Journal of Electronic Commerce Research 8 (1) : 41 ~ 62 [2007]
  • Multi-Variate Data Analysis
    Hair, J. F. Prentice-Hall International [1995]
  • Motivation theory reconsidered
    Landy, F. L. Research in Organizational Behavior 9 : 1 ~ 38 [1987]
  • Motivation and participation:An integration
    Mitchell, T. Academy of Management Journal 16 : 670 ~ 679 [1982]
  • Moderating effects of task type on wireless technology acceptance
    Fang, X. Journal of Management Information Systems 22 (3) : 123 ~ 157 [2005]
  • Modeling interface aesthetics
    Ngo, D. C. L. Information Sciences 152 : 25 ~ 46 [2003]
  • Mental models in narrative comprehension
    Bower, G. H. Science 247 : 44 ~ 48 [1990]
  • Mental models
    Gentner, D. Lawrence Erlbaum Associates [1983]
  • Mental models
    Senge, P. M. The Planning Review 20 (4) : 4 ~ 10 [1982]
  • Mental model mapping as a new tool to analyse the use of information in decisionmaking in integrated water management
    Kolkman, M. J. Physics and Chemistry of the Earth, Parts A, B and C 30 : 317 ~ 332 [2005]
  • Loyalty based management
    Reichheld, F. F. Harvard Business Review 71 (2) : 64 ~ 71 [1993]
  • Investigating the service brand: a customer value perspective
    Brodie, R. J. Journal of Business Research 62 (3) : 345 ~ 355 [2009]
  • Intelligence generation and superior customer value
    Slater, S. F. Journal of the Academy of Marketing Science 28 (1) : 120 ~ 127 [2000]
  • Individual and Group Decision Making:Current Issues
    Cannon-Bowers, J. A. Lawrence Erlbaum [2005]
  • IT acceptance in a less-developed country:A motivational factor perspective
    Anandarajan, M. International Journal of Information Management 22 : 47 ~ 65 [2002]
  • How quality, value, image, and satisfaction create loyalty at a Chinese Telecom
    Lai, F. Journal of Business Research 62 (10) : 980 ~ 986 [2009]
  • How organizations learn: Managing the search for knowledge
    Starkey, K. Thomson Learning [2004]
  • How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study
    Chebat, J. C. Journal of Business Research 58 (5) : 664 ~ 673 [2003]
  • High and low spatial frequencies in website evaluations
    Thielsch, M. T. Ergonomics 53 : 972 ~ 978 [2010]
  • Group model-building:Tacking messy problems
    Vennix, J. A. M. System Dynamics Review 15 : 379 ~ 401 [1999]
  • Foundations of Cognitive Science
    Johnson-Laird, P. N. MIT Press [1980]
  • Festivalscapes and patrons’ emotions, satisfaction, and loyalty
    Lee, Y. K. Journal of Business Research 61 (1) : 56 ~ 64 [2008]
  • Facets of visual aesthetics
    Moshagen, M. International Journal of Human-Computer Interaction 68 : 689 ~ 709 [2010]
  • Facets of simplicity for the smartphone interface : A structural model
    Choi, J. International Journal of Human-Computer Studies 70 : 129 ~ 142 [2012]
  • Extracting, representing and analysing mental models
    Carley, K. Social Forces 70 : 601 ~ 636 [1992]
  • Extending the technology acceptance model and the task-technology fit model to consumer ecommerce
    Klopping, I. M. Information Technology, Learning, and Performance Journal 24 (1) : 35 ~ 47 [2004]
  • Extending the TAM for a world wide web context
    Moon, J. W Information and Management 38 (4) : 217 ~ 230 [2001]
  • Extending the TAM for a T-commerce
    Yu, J. Information and Management 42 (7) : 965 ~ 976 [2005]
  • Exploring perceptions and use of mobile services: User differences in an advancing market
    Constantiou, I. International Journal of Mobile Communications 4 (3) : 231 ~ 247 [2006]
  • Explaining the Role of user Participation in Information System Use
    Hartwick, J. Management Science 40 (4) : 440 ~ 465 [1994]
  • Examining influencing factors of postadoption usage of mobile Internet: Focus on the user perception of supplier-side attributes
    Shin, Y. M. Information Systems Frontiers 24 (5) : 595 ~ 606 [2010]
  • Evaluating structural equation models with unobservable variables and measurement error
    Fornell, C. Journal of Marketing Research 18 : 39 ~ 50 [1981]
  • Enticing online consumers : An extended technology acceptance perspective
    Chen, L. D. Information and Management 39 (8) : 705 ~ 709 [2002]
  • Empirical evaluation of the revised Technology Acceptance Model
    Szajna, B. Management Science 42 (1) : 85 ~ 92 [1996]
  • Development of an instrument to measure the perceptions of adopting an information technology innovation
    Moore, G. C. Information Systems Research 2 (3) : 192 ~ 222 [1991]
  • Development of a Tool for Measuring and Analyzing Computer User Satis- faction
    Bailey, J. E. Management Science 29 (5) : 530 ~ 545 [1983]
  • Designing risk communications:Completing and correcting mental models of hazardous processes
    Atman, C. Risk Analysis 14 : 779 ~ 788 [1994]
  • Danger is all around: Eliciting expert perceptions for managing climate change through a mental models approach
    Lowe, T. D. Global Environmental Change 17 : 131 ~ 146 [2007]
  • Customer value anticipation, customer satisfaction and loyalty: An empirical examination
    Flint, D. J. Industrial Marketing Management 40 : 219 ~ 230 [2011]
  • Customer satisfaction and loyalty in a digital environment: An empirical test
    Donio, J. Journal of Consumer Marketing 23 (7) : 445 ~ 457 [2006]
  • Customer retention and price matching: The AFPs case
    Hidalgo, P. Journal of Business Research 61 (6) : 691 ~ 696 [2008]
  • Customer relationships with service personnel: Do we measure closeness, quality of strength?
    Bove, L. L. Journal of Business Research 54 (3) : 189 ~ 197 [2001]
  • Customer loyalty: Toward an integrated conceptual framework
    Dick, A. Journal of the Academy of Marketing Science 22 (2) : 99 ~ 113 [1994]
  • Customer Satisfaction, Market Share and Profitability : Findings From Sweden
    Anderson, E, W. Journal of Marketing 58 (3) : 53 ~ 66 [1994]
  • Critical factors promoting customer loyalty to smartphone and mobile communications service provider
    Lee, J. W. Academy of Marketing Studies Journal 15 (1) : 59 ~ 69 [2011]
  • Consumer acceptance of electronic commerce : Integrating trust and risk with the Technology Acceptance Model
    Pavloy, P. A. International Journal of Electronic Commerce 7 (3) : 101 ~ 134 [2006]
  • Compatibility effects in evaluations of satisfaction and loyalty
    Auh, S. Journal of Economic Psychology 26 : 35 ~ 57 [2005]
  • Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
    Cronin, J. J. Journal of Retailing 76 (2) : 193 ~ 218 [2000]
  • Assessing dimensions of perceived visual aesthetics of web sites
    Lavie, T. International Journal of Human-Computer Interaction 60 : 269 ~ 298 [2004]
  • Are the drivers and role of online trust the same for all web sites and customers? A large-scale exploratory empirical study
    Bart, Y. Journal of Marketing 69 (4) : 133 ~ 152 [2005]
  • Applying the technology acceptance model and flow theory to online consumer behavior
    Koufaris, M. Information Systems Research 13 : 205 ~ 223 [2002]
  • Antecedents of B2C channel satisfaction and preference:Validating e-commerce metrics
    DeVaraj, S. Information Systems Research 13 (3) : 316 ~ 334 [2002]
  • An extending of trust and TAM model with TPB in the initial adoption of on-line tax: An empirical study
    Wu, I. L. International Journal of Human-Computer Studies 62 (6) : 748 ~ 808 [2005]
  • An empirical study of social network service continuance: Incorporating the customer value-satisfaction-loyalty model into the IS continuance model
    Choi, S. Asia Pacific Journal of Information Systems 23 (4) : 1 ~ 28 [2013]
  • An empirical examination of factors influencing the intention to use mobile payment
    Kim, C. Computers in Human Behavior 26 (3) : 310 ~ 322 [2010]
  • An Empirical Study on Perceived Value and Continuous Intention to Use of Smart Phone, and the Moderating Effect of Personal Innovativeness
    Han, J Asia Pacific Journal of Information Systems 23 (4) : 53 ~ 84 [2013]
  • Action-control: From cognition to behavior
    Ajzen, I. Springer Veriag : 11 ~ 39 [1985]
  • Acceptance and adoption of the innovative use of smartphone
    Park Park, Y. Industrial Management and Data Systems 107 (9) : 1349 ~ 1365 [2007]
  • A short-form measure of user information satisfaction: A psychometric evaluation and notes on use
    Baroudi, J. Journal of Management Information Systems 4 (4) : 44 ~ 59 [1988]
  • A longitudinal investigation of personal computers in homes: Adoption determinants and emerging challenges
    Venkatesh, V. MIS Querterly 25 : 71 ~ 102 [2001]
  • A Theoretical Integration of User Satisfaction and Technology Acceptance
    Wixom, B. H. Information Systems Research 16 (1) : 85 ~ 102 [2005]
  • A Technology Acceptance Model for Empirically Testing New End-user Information Systems: Theory and Results
    Davis, F. D. MIT Sloan School of Management [1986]