연구동향 분석

레스토랑의 서비스 품질이 고객의 감정적 가치, 인지적 가치, 만족도 및 충성도에 미치는 영향

박효진(Hyo Jin Park) 류기상( Ki Sang Ryu) 2014년

논문상세정보
인용/피인용
' 레스토랑의 서비스 품질이 고객의 감정적 가치, 인지적 가치, 만족도 및 충성도에 미치는 영향' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 경영관리
  • casualrestaurants
  • customer loyalty
  • customer satisfaction
  • perceived value
  • restaurant service quality
  • 고객 충성도
  • 고객만족
  • 레스토랑 서비스품질
  • 지각된 가치
  • 캐주얼레스토랑
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
13,608 1

0.0%

' 레스토랑의 서비스 품질이 고객의 감정적 가치, 인지적 가치, 만족도 및 충성도에 미치는 영향' 의 참고문헌

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    최원식 한국조리학회지 18 (5) : 45 ~ 62 [2012]
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    우종필 한나래아카데미 [2012]
  • 외식 프랜차이즈 기업의 저가 메뉴가격이 고객의 지각된 가치에 따른 만족과 재방문에 미치는 영향
    백남길 외식경영연구 14 (2) : 73 ~ 92 [2011]
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    최웅 외식경영연구 12 (3) : 149 ~ 169 [2009]
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