연구동향 분석

서비스산업에서 접점직원들의 핵심자기평가가 서비스회복성과에 미치는 영향: 직무만족의 매개효과와 인지된 상사지원의 조절효과를 중심으로

이환용 ( Hwan Yong Lee ) 이동현 ( Dong Hyun Lee ) 박종훈 ( Jong Hun Park ) 2014년

논문상세정보
인용/피인용
' 서비스산업에서 접점직원들의 핵심자기평가가 서비스회복성과에 미치는 영향: 직무만족의 매개효과와 인지된 상사지원의 조절효과를 중심으로' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • core self-evaluation
  • job satisfaction
  • perceived supervisor support
  • service recovery performance
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
1,121 0

0.0%

' 서비스산업에서 접점직원들의 핵심자기평가가 서비스회복성과에 미치는 영향: 직무만족의 매개효과와 인지된 상사지원의 조절효과를 중심으로' 의 참고문헌

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    최현정 한국조리학회지 18 (2) : 118 ~ 133 [2012]
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    김동수 한국조리학회지 17 (2) : 168 ~ 181 [2011]
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