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감정노동행동이 직무만족에 미치는 영향
류태모
위희경
정현우
2014년
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도 Analysis
논문 Analysis
연구자 Analysis
활용도
공유도
영향력
논문상세정보
저자
류태모
위희경
정현우
주제어
emotional labor
emotional leadership
empowerment
job satisfaction
감성리더십
감정노동행위
임파워먼트
직무만족
참고문헌( 55)
유사주제 논문( 15,703)
경영관리 9,595건
직무만족 3,269건
job satisfaction 1,085건
임파워먼트 617건
emotional labor 542건
empowerment 340건
감성리더십 164건
emotional leadership 88건
감정노동행위 3건
인용/피인용
감정노동행동이 직무만족에 미치는 영향
' 감정노동행동이 직무만족에 미치는 영향' 의 주제별 논문영향력
논문영향력 요약
주제
경영관리
emotional labor
emotional leadership
empowerment
job satisfaction
감성리더십
감정노동행위
임파워먼트
직무만족
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
15,350
1
0.0%
자세히
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제분류(KDC/DDC)
경영관리
9,596
0
0.0%
주제어
emotional labor
543
0
0.0%
emotional leadership
89
0
0.0%
empowerment
341
0
0.0%
job satisfaction
1,086
0
0.0%
감성리더십
165
0
0.0%
감정노동행위
4
0
0.0%
임파워먼트
618
0
0.0%
직무만족
3,270
0
0.0%
계
15,712
0
0.0%
* 다른 주제어 보유 논문에서 피인용된 횟수
1
닫기
' 감정노동행동이 직무만족에 미치는 영향'
의 참고문헌
호텔기업의 내부마케팅이 종사원의 감정노동과 서비스 제공수준에 미치는 영향
최정순
동아대학교
[2004]
호텔기업 종사자의 감정노동이 고객지향성에 미치는 영향: 표현규칙 지각의 조절효과를 중심으로
지윤호
호텔경영학연구 21 (4) : 35 ~ 51
[2012]
직장-가정 갈등이 심리적 안녕과 감정노동에 미치는 영향 : 자원보존이론에 기반한 해석과 실증
박상언
조직과 인사관리연구 38 (2) : 81 ~ 111
[2014]
조직구성원이 인지한 CEO의 감성리더십과 조직유효성의 관계에서 신뢰의 조절효과- 중소기업 CEO를 중심으로 -
박동수
대한경영학회지 22 (5) : 2741 ~ 2768
[2009]
조직구성원의 감정노동과 직무태도간의 관계에서 조직지원과 자기유능감이 미치는 조절효과
박봉규
인적자원관리연구 15 (1) : 69 ~ 85
[2008]
서비스 종업원의 감정적 노동의 선행 및 결과변수에 대한 연구
유재원
인적자원관리연구 21 (2) : 49 ~ 64
[2014]
서비스 종사자의 감정노동전략과 직무소진 관계에 관한 실증적 연구: 감성리더십과 신뢰의 조절효과
황승욱
경영연구 28 (2) : 153 ~ 191
[2013]
리더의 임파워먼트 행위, 조직공정성, 신뢰와 조직유효성 간의 관련성에 관한 연구 : 신뢰의 매개적 역할을 중심으로
최익봉
영남대학교
[2004]
감정노동과 조직시민행동간 조직지원의 조절효과
한진환
인적자원관리연구 19 (2) : 83 ~ 102
[2012]
primal leadership: Realizing the power of emotional intelligence
Goleman, D.
Harvard Business School Press
[2002]
When the Show Must Go On: Surface Acting and Deep Acting as Determinants of Emotional Exhaustion and Peer-rated Service Delivery
Grandey, A. A.
Academy of Management Journal 46 (1) : 86 ~ 96
[2003]
When emotion is the product: Self, society, and in authenticity in a post-modern world
Erickson, R. J.
Washington State University
[1991]
What Makes a Leader?
Goleman, D.
Harvard Business Review 76 (6) : 93 ~ 102
[1998]
The managed heart : Commercialization of human feeling
Hochschild, A. R.
University of California Press
[1983]
The impact of employee empowerment on th quality a service recover effort
Hoccut, M. A.
Journal of Quality Management 3 (1) : 117 ~ 132
[1998]
The impact of emotion on organizational learning
Vince, R.
Human Resource Development International 5 (1) : 73 ~ 85
[2002]
The empowerment process: Integrating theory and practice
Conger, J. A.
Academy of Management Review 13 (July) : 471 ~ 482
[1988]
The dimensions, Antecedents, and Consequences of Emotional Labor
Morris, J. A.
Academy of Management Review 21 : 986 ~ 1010
[1996]
The consequences of caring : exploring the links between women’s job and family emotion work
Wharton, A. S.
Sociological Quarterly 36 : 273 ~ 296
[1995]
The benefits of frequent positive affect. Does happiness lead to success?
Lyubomirsky, S.
Psychological Bulletin 13 (1) : 803 ~ 855
[2005]
The Oxford Handbook on Organizational Well-being
Robertson, I. T.
Oxford Univ. Press : 159 ~ 179
[2009]
The Nature and Cause of Job Satisfaction, Handbook of Industrial and Organizational Psychology
Locke, E. A
Rand McNally
[1976]
The Affective Consequence of Service Work : Managing Emotions on the Job
Wharton, A. S.
Work and Occupations 20 (2) : 205 ~ 232
[1993]
Service with a smile emotional contagion in the service encounter
Pugh, S. D.
Academy of Management Journal 44 (5) : 1018 ~ 1027
[2001]
Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being
Ryan, R. M.
American Psychologist 55 : 68 ~ 78
[2000]
Real feelings : Emotion expression and organizational culture
Van Manen, J.
Research in Organizational Behavior 11 : 43 ~ 63
[1989]
Psychometric Theory, 2nd edition
Nunnally, J. C.
McGraw-Hill
[1978]
Psychological empowerment in the workplace : Dimensions, measurement, and validation
Spreitzer, G. M.
Academy of Management Journal 38 : 1442 ~ 1465
[1995]
Personnel Administration: an Experimental Skill-Building Approach, 2nd (ed)
Beatty, R. W.
Addison-Wesley Publishing Company
[1981]
Perceived control by employees : A meta-analysis of studies concerning autonomy and participation at work
Spector, P. E.
Human Relations 39 : 1005 ~ 1016
[1986]
New Work Attitude Measures of Trust, Organizational Commitment and Personal Need Non~fulfillment
Cook, J.
Journal of Occupational Psychology 53 : 39 ~ 52
[1980]
Mood and emotions while working:Missing pieces of job satisfaction?
Fisher, C. D.
Journal of organizational Behavior 21 (2) : 34 ~ 57
[2000]
Managing emotion on the job and at home : Understanding the consequence of multiple emotional roles
Wharton, A. S.
Academy of Management Review 18 : 457 ~ 486
[1993]
Leadership in organizational and professional commitment in professional and nonprofessional organizations
Yukl, G.
Administrative Science Quarterly 40 (2) : 228 ~ 255
[2002]
Leader emotional expressivity, visionary, and organizational change
Groves, K. S.
Leadership & Organization Development Journal 27 (7) : 566 ~ 583
[2006]
LMX leadership: The series. New frontiers of leadership 2
Wakabayashi, M.
Information Age Publishing : 121 ~ 137
[2005]
Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors
Williams, L. J.
Journal of Management 17 (3) : 601 ~ 617
[1991]
Further scale refinement for emotional labor
Blau, G.
Career Development International 15 (2) : 188 ~ 216
[2010]
Expression of emotion as part of the work role
Rafeali, A
Academy of Management Review 12 (1) : 23 ~ 37
[1987]
Exploring the Dimensions of Emotional Labor: The Heart of Hochschild's Work
Kruml, S. M.
Management Communication Quarterly 14 : 8 ~ 49
[2000]
Empowerment in the hospital industry : An exploration of antecedents and outcomes
Sparrowe, R. T.
Hospitality Research Journal 17 : 51 ~ 73
[1994]
Employee involvement and organizational citizenship behavior
Cappelli, P.
Industrial and Labor Relations Review 51 : 633 ~ 653
[1988]
Emotional labor, burnout, and inauthenticity : Does gender matter?
Ericson, R. J.
Social Psychology Quarterly 64 (2) : 146 ~ 163
[2001]
Emotional labor in service roles: The influence of identity
Ashforth, B. E.
Academy of Management Journal 18 (1) : 88 ~ 115
[1993]
Emotional dissonance, emotional exhaustion and job satisfaction in call center workers
Lewig, K. A.
European Journal of Work and Organizational Psychology 12 (4) : 366 ~ 392
[2003]
Emotional Labor and Employee Well-Being
Adelmann, P. K.
The University of Michigan
[1989]
Emotional Intelligence Imagination
Salovey, P.
Cognition and Personality 9 (3) : 185 ~ 211
[1990]
Emotion work, feeling rules, and social structure
Hochschild, A. R.
American Journal of Sociology 85 : 551 ~ 575
[1979]
Emotion Regulation in the Workplace : A New Way to Conceptualize Emotional Labor
Grandey, A. A.
Journal of Occupational Health Psychology 5 (1) : 95 ~ 110
[2000]
Complex interdependence in task performing group
Saavedra, R.
Journal of Applied Psychology 78 : 61 ~ 72
[1993]
Beyond Selfmanagement : Antecedents and Consequences of Team Empowerment
Kirkman, B. L.
Academy of Management Journal 42 (1) : 58 ~ 74
[1999]
Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
Schaubroeck, J.
Journal of Organizational Behavior 21 (2) : 163 ~ 183
[2000]
Antecedents and consequences of emotional display rule perceptions
Diefendorff, J. M.
Journal of Applied Psychology 88 : 284 ~ 294
[2003]
박사
An examination of the relationship between emotional intelligence, leadership style and perceived leadership effectiveness
Weinberger, Lisa Ann
Weinberger, Lisa Ann
The Graduate School of The University of Minnesota.
[2003]
A case study in implementing emotional intelligence programs in organization
Cherniss. C.
Journal of Organizational Excellence 21 (1) : 73 ~ 85
[2001]
' 감정노동행동이 직무만족에 미치는 영향'
의 유사주제(
) 논문