연구동향 분석

내부마케팅, 내부고객만족, 서비스품질, 가격, 외부고객만족 간의 관계: 웨딩서비스 중심으로

김솔(Sol Kim) 정기한(Ki-Han Chung) 2014년

논문상세정보
인용/피인용
' 내부마케팅, 내부고객만족, 서비스품질, 가격, 외부고객만족 간의 관계: 웨딩서비스 중심으로' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • external customer satisfaction
  • internal customer satisfaction
  • internal marketing
  • price
  • service quality
  • 가격
  • 내부고객만족
  • 내부마케팅
  • 서비스 품질
  • 외부고객만족
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
2,666 0

0.0%

' 내부마케팅, 내부고객만족, 서비스품질, 가격, 외부고객만족 간의 관계: 웨딩서비스 중심으로' 의 참고문헌

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    장재훈 관광연구 26 (2) : 329 ~ 350 [2011]
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  • 지방정부의 내부마케팅이 직무만족, 고객지향성, 서비스 제공수준에 미치는 영향
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  • 이태리레스토랑의 물리적 환경이감정반응과 구매의도에 미치는 영향
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    정우석 한국프로젝트경영연구 3 (2) : 79 ~ 94 [2013]
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    김성혁 관광학연구 32 (4) : 97 ~ 120 [2008]
  • 내부마케팅과 내부고객만족이 외부마케팅의 성과에 미치는 영향 : B2G 시장에 대한 탐색적 접근
    이도영 상업교육연구 23 (2) : 121 ~ 144 [2009]
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    최형진 유통경영학회지 16 (6) : 55 ~ 65 [2013]
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    김형욱 품질경영학회지 37 (4) : 43 ~ 51 [2009]
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