연구동향 분석

통신 상품별 VOC 영향 요인과 학습곡선에 관한 연구

정소기(So-Ki Jung) 차경천(Kyoung Cheon Cha) 2014년

논문상세정보
인용/피인용
' 통신 상품별 VOC 영향 요인과 학습곡선에 관한 연구' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 전기통신
  • exponentialdecaymodel
  • learning curve
  • service paradox
  • telecommunication service
  • voice of customer
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 통신 상품별 VOC 영향 요인과 학습곡선에 관한 연구' 의 참고문헌

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    도해용 외식경영연구 16 (2) : 233 ~ 255 [2013]
  • 발전설비 정비서비스의 품질과 비용이 고객가치와 고객만족에 미치는 영향
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  • 광케이블 접속함체를 이용한 광선로 감시시스템
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