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항공사 객실승무원이 지각한 직무환경과 감정노동이 잔류의도 대비 이직의도에 미치는 영향 : : FSC와 LCC 간 비교를 중심으로 = The Influence of Job Conditions and Emotional Labor Perceived by Flight Attendants on Intention to Turnover versus Intention to Stay - Focused on Comparison between Full Service Carrier and Low Cost Carrier-

한수연 2015년

논문상세정보
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' 항공사 객실승무원이 지각한 직무환경과 감정노동이 잔류의도 대비 이직의도에 미치는 영향 : : FSC와 LCC 간 비교를 중심으로 = The Influence of Job Conditions and Emotional Labor Perceived by Flight Attendants on Intention to Turnover versus Intention to Stay - Focused on Comparison between Full Service Carrier and Low Cost Carrier-' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • fsc
  • lcc
  • 감정노동
  • 이직의도
  • 잔류의도
  • 직무환경
  • 항공사 객실승무원
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 항공사 객실승무원이 지각한 직무환경과 감정노동이 잔류의도 대비 이직의도에 미치는 영향 : : FSC와 LCC 간 비교를 중심으로 = The Influence of Job Conditions and Emotional Labor Perceived by Flight Attendants on Intention to Turnover versus Intention to Stay - Focused on Comparison between Full Service Carrier and Low Cost Carrier-' 의 참고문헌

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  • 항공사객실승무원의 임파워먼트에 따른 직무만족과 이직의도에 관한연구
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  • 항공사 콜센터 상담원의 감정노동과 이직의도와의 관계에서 사회적지원의 조절효과
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    배현숙 서명선 『관광ㆍ레저연구』, 24(8). 143-161 [2012]
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    박재관 이준엽 『한국항공경영학회지』,7(4), 55-72 [2009]
  • 항공사 이용객의 브랜드 태도와 구매의도에 영향을 미 치는 요인에 관한 연구. 『제65차 학술심포지엄 발표논문집』
    이소진 조미혜 한국관광 학회, 379-388 [2009]
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    김성섭 김영미 박혜정 『호텔경영학 연구』, 18(4), 177-199 [2009]
  • 항공사 승무원의 직무스트레스가 조직유효성과 고객지향성 및 이 직의도에 미치는 영향 : 국내 대형항공사, 저비용항공사, 외국항공사 비교
    정태연 경기대학교 대학원 박사학위논문 [2015]
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    고보경 전재균 정현주 『관광ㆍ레저연구』, 25(8), 337-353 [2013]
  • 항공사 객실승무원의 직무스트레스가 소진과 직무만족에 미치는 영향 : 대형항공사와 저비용항공사 간 비교를 중심으로
    Han, Sue-Youn Lee, Hee-Chan 이희찬 한수연 『한국항 공운항학회지』, 22(3). 33-49 [2014]
  • 항공사 객실승무원의 직무스트레스 요인이 직무만족과 조직몰입, 이직의도에 미치는 영향
    고호석(Ho-Seok Ko) 조경희(Kyung-Hee Cho) 『한국콘텐츠학회논문지』, 10(7), 404-419 [2010]
  • 항공사 객실승무원의 직무소진, 지각된 건강상태, 삶의 질, 그리고 몰입과의 관계연구
    김유경 『관광연구저널』, 29(1), 45-60 [2015]
  • 박사
    항공사 객실승무원의 역량이 조직유효성 및 BSC에 미치는 영향
    조선이 경기대학교 대학원 박사학위 논문 [2015]
  • 항공사 객실승무원의 교육훈련,조직몰입,고객지향성,이직의도 간의 영향 관계
    유양호 장미경 『관광경영연구』, 17(2), 263-281 [2013]
  • 항공사 객실승무원의 감정표현규범에 따른 감정노동이 고객지향성에 미치는 영향
    유정윤 이미혜 『관광경영연구』18(1), 265-284 [2014]
  • 항공사 객실승무원의 감정노동이 소진 및 이직의도에 미치는 영향
    윤지환( Ji Hwan Yoon) 황승미( Seung Mi Hwang ) 『호텔경영학연구』, 21(2). 277-294 [2012]
  • 패밀리레스토랑 이용객의 중요도-만족도 불일치가 구매행동결정에 미치는 영향에 관한 연구
    서진우 이희찬 『관광ㆍ레저연구』, 19(2), 265-282 [2007]
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    이세한 청주대학교 대학원 박사학위논문 [2013]
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    김민수 『한국항공경영학회지』, 6(3), 25-42 [2008]
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    김미정( Mi Jeong Kim ) 박상일 ( Sang Il Park ) 『마케팅연구』, 28(3), 157-176
  • 서비스 종업원의 목표지향성과 고객지향성이 감정노동과 직무만족에 미치는 영향
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    백형조 이학식 임지훈 『소비자학 연구』14(2), 85-113 [2003]
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  • 레스토랑 유형별 감성적 식공간 연출의 중요도-실행도 불일치(Gap)가 고객의 감정반응, 만족, 행동의도에 미치는 영향
    김상희 이형룡 『호텔경 영학 연구』, 21(4), 153-180 [2012]
  • 노인의료복지시설 근무자들의 이직의도 결정요 인
    박현숙 서영준 오지영 『보건의료산업학회지』, 6(1), 87-103 [2012]
  • 노인요양 인력의 직무애착과 이직의도에 미치는 직무환 경요인들의 한ㆍ일 비교
    전미애 조미경 『노인복지연구』, 52. 155-184 [2011]
  • 기대불일치와 전반적 만족에 따른 자동차 고객 충성집단의 분류
    박종원 윤성준 『소비자학 연구』14(1), 39-58 [2003]
  • 글로벌 항공사 객실승무원의 경력정체, 경력몰입, 이직의도의 구조적 관계
    박혜영 『e-비즈니스 연구』, 15(4), 405-424 [2014]
  • 근무환경의 호의성이 정서적 몰입에 미치는 영향 : 종업 원-조직 간 사회적 교환관계의 매개효과를 중심으로
    박노윤 설현도 『기업경영연구』, 18(2), 161-185 [2011]
  • 국내 저비용항공사 이용승객의 안전에 관한 연구
    김윤태 신찬호 『한 국항공운항학회지』, 15(4), 53-63 [2007]
  • 박사
    국내 저비용 항공사의 선택속성과 위험지각이 추천의도에 미치는 영향
    정혜련 정혜련 세종대학교 박사학위 논문 [2011]
  • 교육 및 기술 불일치가 임금․ 직무만족․ 이직의도에 미치는 영 향 분석
    주휘정(Chu, Hui-jung) 차성현(Cha, Sung-Hyun) 『교육재정경제연구』, 19(3), 177-215 [2010]
  • 관광지출추정에 있어서 조사방법간 비교연구 : 현장조사 대 우편조사
    김미경 문혜선 이희찬 『관광․레저연구』, 17(2), 79-96 [2005]
  • 관광종사자의 감정노동이 조직유효성에 미치는 영향 연 구 : 리더십을 조절효과로
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