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조직구성원의 리더십 및 공정성 인식이 의료기관의 서비스 성과에 미치는 영향- 의료기관의 명성에 대한 조절효과를 중심으로 - = The Effects to Service Performance in Medical Institutions from the Organization Members Recognition about Leadership and Fairness

정용주 2015년
' 조직구성원의 리더십 및 공정성 인식이 의료기관의 서비스 성과에 미치는 영향- 의료기관의 명성에 대한 조절효과를 중심으로 - = The Effects to Service Performance in Medical Institutions from the Organization Members Recognition about Leadership and Fairness' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • fairness
  • internal customer satisfaction
  • leadership
  • management performance
  • reputation
  • service encounter
  • 경영 성과
  • 공정성
  • 내부고객만족
  • 리더십
  • 명성
  • 서비스 접점
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 조직구성원의 리더십 및 공정성 인식이 의료기관의 서비스 성과에 미치는 영향- 의료기관의 명성에 대한 조절효과를 중심으로 - = The Effects to Service Performance in Medical Institutions from the Organization Members Recognition about Leadership and Fairness' 의 참고문헌

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  • 박사
  • 한방병원 의료서비스품질이 관계 품질, 고객만족, 재이용의도에 미치는 영향
    조철호 병원경영학회지, 15(2), 107-128 [2010]
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  • 한국기업종업원의 보상제도인식에 관한 실증적 연구
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  • 품질과 소비자보호
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  • 지각된의료서비스품질이고객충성도에미치는영향중국상해진출한국의료기관을중심으로
    윤성환 무역연구, 9(1),401-430 [2013]
  • 지각된 의료서비스와 전환 장벽이 관계품질과 서비스 충성도에 미치는 영향
    장원재 조선대학교 대학원 박사학위 논문 [2007]
  • 박사
  • 조직행동연구
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    최우람 인하대학교 대학원 석사학위논문 [2011]
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  • 조직공정성이 조직유효성에 미치는 영향에 관한 연구
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  • 조직공정성 인식과 조직유효성의 관계에 관한 실증적 연구
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  • 정신병원구성원의 공정성 지각과 관련한 조직 몰입과 이직의도의 영향요인
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    임규완 연세대학교 대학원 석사학위논문 [2001]
  • 인간존중의 경영
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  • 의료경영론
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  • 심리적 계약과 조직몰입에 대한 리더십의 역할
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    이형석 한경사 [2006]
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    강황선 권용수 한국정책분석학회 학술대회발표논문집, 1-15 [2004]
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  • 서비스경영론
    조선배 석학당 [2004]
  • 서비스 접점에 있어서의 상호작용이 고객의 참여행동에 미치는 영향에 관한 연구
    유재원 한양대학교 대학원 박사학위논문 [2004]
  • 서비스 실패시 고객의 참여수준이 관계단절에 미치는 영향에 관한 연구: 의료서비스를 중심으로
    신현희 한양대학교 대학원 박사학위논문 [2008]
  • 서비스 마케팅
    최덕철 학문사 [1997]
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